Patient Catering Manager

2 months ago

Larbert, United Kingdom Serco Full time

Patient Catering Manager

Forth Valley Royal Hospital, Larbert, FK5 4EB

Full time – hours per week

Salary - £,. - £,. depending on experience plus basic Serco Benefits

Main Purpose:

To co-ordinate and deliver a patient catering service and to affect an efficient patient catering team to maintain a clean, safe working environment adhering to health and safety working practises and food hygiene regulations.

The post holder will cost all menu’s ensuring stock is maintained to appropriate levels and monitor cost control, is responsible for setting the budgets for the kitchen operation and overseeing the budget control for the entire food production area.

Communicating, training and development of catering staff and interacting with management team.

Work closely with Retail Catering Manager to ensure a high quality and comprehensive catering strategy is delivered, and costs are kept to acceptable levels through good management practices.

Main Accountabilities but not exhaustive:  

Responsible for a high-quality patient catering operation from procurement to presentation at the patient’s bedside. Monitor KPI’s within the department to facilitate continuous improvement. Will manage all aspects of the interface between service users and the service delivery teams for Catering services. In conjunction with other departments will formulate, implement, and monitor policies and procedures in line with the organisational objectives and NHS guidelines. Departments would include Dietetics and Ward Housekeeping. Attend customer meetings, including Food Fluid and Nutrition operational and technical steering groups. Will be accountable for and will manage the interpretation, analysis, and resolution of performance management issues. Will be responsible for the data reconciliation daily and analysis of month end reporting of information from the CAFM. Liaising with customers and senior managers of the Board and external parties to ensure the agreed level of service is being delivered to the standards required. Responsible for the Patient Catering services operations to ensure contract service compliance in accordance with efficient and effective service delivery and national guidelines. Ensuring all staff are trained to the required standard including all mandatory requirements to carry out their duties. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation are fully met. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations 4 are adhered to. Authorisation of payroll data. Manage the full range of HR management issues as appropriate including absence, performance, initial investigation and first line disciplinary processes, recruitment and selection and personal and professional development off staff. Work flexibly to meet the needs of the service. Participates in the senior management on-call roster if required.

What you will need for the role:

Advanced Food Hygiene Certificate is essential. HND or city and guilds /1, 2, 3. (or equivalent) is essential. Relevant experience of the industry; preferable fresh cook production but not essential. Will need to be entrepreneurial, passionate, and creative. Good interpersonal skills. Problem solving skills. Personnel and Recruitment knowledge required. Standards and quality driven management style. Motivated by a passion for quality and great service delivery. Financial and commercial acumen. Patient focused and strived to ensure the best patient experience is achieved. Ability to instigate action, progress and sustain staff engagement. Lead by example and the willingness to perform tasks from food preparation to customer service. A positive attitude. Liaison and consultative skills. Team building skills. People management & negotiating skills within a team environment. Ability to communicate effectively, both verbally and in writing. Ability to interrogate, analyse information and apply objectives accordingly. Ability to create and manage a budget. Computer literate.

What we offer  

Up to 6% contributory pension scheme.  days annual leave plus bank holidays.  A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.  Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.  A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.  Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.  Interesting and enjoyable work.  Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 

  • Catering Assistant

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital 1 x 20 hour part time - 5 days over 7, 4 hour shifts, predominately 1300-1700 & 1600-2000 hours Salary - £11.95 per hour plus Serco company benefits To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and value for money To...

  • Catering Assistant

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital 2 x 20 hour part time - 5 days over 7, 4 hour shifts, predominately 1300-1700 & 1600-2000 hours 1 x 25 hour part time - 5 days over 7, 5 hour shifts, predominately 1500 - 2000 hours. Salary - £11.95 per hour plus Serco company benefits To help provide retail service that meets the expectations of the...

  • Catering Team Leader-forth Valley Royal Hospital

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Team Leader. Forth Valley Royal Hospital, Larbert, FK5 4EB. Full time - 35 hours per week, Monday - Friday, 1300 - 2000 hours. Salary - £13.02 - £14.06 per hour depending on experience plus Serco benefits. **Main Purpose**: Responsible for the day-to-day operation of the Patient Catering Department. Ensuring that all tasks completed by...

  • Catering Assistant

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital Part Time - (10 hours per week) flexible 5 hours Saturday & 5 hours Sunday Salary - £23,750.01 plus company benefits - pro-rata To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and value for money To maintain high cleaning...

  • Catering Assistant-forth Valley Royal Hospital

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital Part Time - 12pm to 4pm 5 days over 7 but predominately Monday through Friday 4pm to 8pm Monday to Friday Salary - £11.95 - £12.97 per hour plus company benefits - pro-rata To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and...

  • Patient Flow Coordinator

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    **Fixed term or Secondment Opportunity* for 12 months due to improvement in service delivery** This role involves providing effective leadership to the overall flow management of the inpatient scheduled and unscheduled pathway from point of referral, ensuring appropriate movement and placement throughout the patient’s journey. This post is a day/night...

  • Patient Pathway Coordinator

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    An opportunity has arisen within NHS Forth Valley for an enthusiastic, highly motivated and efficient individual to join the Cancer Audit Tracking Department in the role of Cancer Patient Pathway Co-ordinator. You must have experience within an NHS administrative setting with previous medical terminology and working knowledge of Microsoft packages. Ability...

  • Patient Pathway Co-ordinator

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    **Secondment/Fixed term opportunity for 1 year to improve service delivery. An opportunity has arisen within NHS Forth Valley for an enthusiastic, highly motivated and efficient individual to join the Cancer Audit Tracking Department in the role of Cancer Patient Pathway Co-ordinator You must have experience within an NHS administrative setting with...

  • Domestic Assistants

    4 weeks ago

    Larbert, United Kingdom Serco Plc Full time

    **Forth Valley Royal Hospital, Larbert, FK5 4EB** **Various Contracts Available**: **Monday - Friday 7am-1pm** **Monday - Friday 4pm-8pm** **Saturday - Sunday 7am-1pm** **Saturday - Sunday 4pm-8pm** **Rate of Pay: £11.95 per hour (enhanced rate and day in lieu for working public holidays)** Here at Serco, we are looking for Domestic Assistants to join...

  • Domestic Assistant

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Domestic Assistant (night shift) Forth Valley Royal Hospital 30.63 hours - 2045 - 0600 hours, 3 days on 3 days off Salary £23,362.00 - £25,368.00, plus night shift enhancement plus basic Serco benefits The department is responsible for maintaining a clean and healthy, safe and caring environment for patients, visitors and staff. It is an established...

  • Customer Support Night Shift Team Leader-forth

    2 months ago

    Larbert, United Kingdom Serco Plc Full time

    Customer Support - Night Shift Team Leader Forth Valley Royal Hospital, Larbert, FK5 4EB Full time - 33.5 hours per week, Shift 2045 - 0600 hours. 4 days on, 4 days off. Salary - Agenda for Change Band 3 **Main Purpose**: An exciting recruitment opportunity has arisen within Serco for a Relief Customer Support Team Leader to work within the Forth Valley...

  • Domestic Assistant

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    Domestic Assistant: 30 hours Monday to Friday 8am to 2pm_The successful applicants will be required to provide a high quality efficient service. This will include domestic cleaning, catering duties and waste management. You will require to be self motivated, conscientious and must be flexible, having the ability to work with minimum supervision. For any...

  • Technical Project Manager

    2 months ago

    Larbert, United Kingdom Serco Full time

    Technical Project Manager Forth Valley Royal Hospital Larbert, FK5 4EB Full Time, Permanent ( hours per week) Monday – Friday (may be required to participate in on-call roster and AP responsibilities depending on discipline) Here at Forth Valley Royal Hospital, we currently have an opportunity for an experienced Technical Project...

  • Waiting List Advisor

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen to join our friendly and experienced multidisciplinary team. The Cardiac Rhythm Management Service has undergone an exciting and rapid expansion period over the last three years, and we are in need an experienced clerical officer to support the service. The team has a large follow-up service, with approximately 1350...

  • Locum Consultant in General Medicine

    2 months ago

    Larbert, United Kingdom Medecho Ltd Full time

    Specialty**:General Medicine** Grade**:Consultant** Hours: As per rota **Salary**: £100- £125 per hour You must have the right to work in the UK to undertake this locum position. We’re currently recruiting for a new locum opportunity based in the **Scotland region cities **. You will be working as a Locum **Consultant General Medicine **, for an NHS...

  • Improvement Advisor

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen for an Innovation and Improvement Advisor to support the delivery of National Urgent and Unscheduled Care Programme and lead improvement projects across health and social care in Forth Valley. The Programme will aim to improve staff, patient, and carer experience of Urgent and Unscheduled Care by working with staff to build...

  • Clinical/counselling Psychologist

    1 month ago

    Larbert, United Kingdom NHS Scotland Full time

    Women’s low secure service and in-patient rehabilitation service at Bellsdyke. ***The Psychological Therapies Service in NHS Forth Valley is looking for a clinical/ counselling psychologist to join the Forensic Mental Health Service. The post-holder will be expected to contribute to the management of patients in the low secure women’s service at...

  • Clinical Support Worker

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen for a highly motivated enthusiastic, kind, caring and hard working Clinical Support Worker to work within Ambulatory Care. As a clinical support worker you will join the team within the Day Surgery Unit, which comprises of 45 beds and cares for the needs of patient’s pre and post operatively. This is currently an...

  • Administration Assistant

    2 months ago

    Larbert, United Kingdom NHS Scotland Full time

    **Secondment/fixed term opportunity for 9 months to cover substantive post holder’s secondment**The job holder will provide a comprehensive administration service to the Department Managers/Team Leaders, supporting them with off duty, planners and SSTS they will also be part of the overall admin support for the Women and Children’s Directorate. They will...

  • Technical Project Manager

    2 months ago

    Larbert, Falkirk, United Kingdom Serco Plc Full time

    Technical Project Manager Forth Valley Royal Hospital Larbert, FK5 4EBFull Time, Permanent (39 hours per week)Monday – Friday (may be required to participate in on-call roster and AP responsibilities depending on discipline) Here at Forth Valley Royal Hospital, we currently have an opportunity for an experienced Technical Project Manager to join our...