Supervisor (Aether Private Terminal)

4 weeks ago

Manchester, United Kingdom MAG Full time

Summary


Operations Supervisor (Aether Private Terminal)
Based at Manchester Airport
Permanent Contract - Full Time 
£31,000 per annum (plus shift allowance)

Why MAG?


Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport. 

Positioned in a contemporary, self-contained, private space, completely away from the main airport terminal, Aether elevates every sense of the airport journey, even the functional, including check-in, security and private parking. Designed with meticulous attention to detail, Aether boasts a curated menu, panoramic runway views, and dedicated staff attending to guests needs.

Aether is MAGs most premium guest journey. You will be an integral part of delivering a seamless, effortless, and elevated 5* travel experience. This is a once in a career opportunity to be part of the launch journey and bring the Aether brand to life

The role:


The role of Aether Supervisor (Operations) is multiskilled and varied. You will oversee the Host (Operations) team to ensure the interaction with our guests from kerb to gate and gate to kerb, including check-in, baggage, security, and chauffeuring duties, collaborating with stakeholders such as control authorities, are delivered to maintain a safe and secure environment for guests, colleagues, and the public.


Duties include:

Oversee the seamless and consistent delivery of the multi-stage Aether check-in process. Support the Hosts team in ensuring the processes of checking travel documents, dangerous goods and tagging hold luggage are delivered in accordance with individual airline Standard Operating Procedures. Provide tactical deployment of resource to ensure continuous customer screening. Understand critical time points in the customer and service partner support journey that will facilitate a seamless and punctual experience. To control and prevent unauthorised access at the Aether Security Point To direct and co-ordinate Aether Hosts in accordance with airport emergency procedures to protect life and property. To support the Aether Shift Lead in managing and maintaining the Companys statutory responsibilities, such as Health & Safety requirements and Risk Assessments including delivering ongoing manual handling training. Working with our baggage handling service partner, transporting and hand off of  hold luggage in accordance with individual airline Standard Operating Procedures. To respond proactively to complaints from users and where appropriate investigate such complaints. Escalate potential risks to service delivery in a timely and appropriate manner. Provide leadership, motivation and support to members of the Aether Operations team. Deputise for the Aether Shift Lead when they are not available

You will also be required to carry out the duties of a Host (Operations) where required 

A full job description is available on request and will be issued prior to interview.

Roster


Mix of early and late shifts earliest start time from 3:30am with latest shift finishing at 10:30pm.

What will make you successful in the role?


No previous security knowledge required as full training will be provided together with on-the-job coaching, however you do need:

Strong leadership and people management skills Experience of leading and managing a team First class customer service skills Excellent communication skills - able to give clear, constructive feedback and deliver difficult messages in a sensitive and a tactful way both to individuals and teams. Excellent observation skills with an attention to detail that ensures all security protocols and regulations are adhered to. Excellent resource utilisation, able to anticipate problems and the needs of the customer and react quickly to any demands on the service. Hold a clean & valid UK Driving Licence Have colour perfect vision Good Numerical and Literacy skills  Have resided continually in the UK for the last 3 years to be able to obtain Counter Terrorism Clearance

Benefits:

As a MAG employee you will have access to some great benefits including;  Free on-site parking whilst on duty Access to our reward portal with discounts and savings 24hour Employee Assistance Programme On-site discounts  MAG Pension scheme which doubles your contribution Discounts on tram and train travel to work Discounts on MAG products such as Escape Lounges and holiday parking at our Airports Fantastic career development opportunities Full uniform provided in training 4 weeks free public transport once employed 

  • Supervisor (Aether Private Terminal)

    4 weeks ago

    Manchester, United Kingdom Manchester Airport Full time

    **Date**:6 Jun 2024 **Location**: Manchester Airport, GB **Company**:MAG **Summary** - Operations Supervisor (Aether Private Terminal) - Based at Manchester Airport - Permanent Contract - Full Time - £31,000 per annum (plus shift allowance) **Why MAG?** Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at...

  • Shift Lead

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    Summary Shift Lead (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time  £35,975.66 per annum (plus shift allowance) Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.  Positioned in a contemporary, self-contained, private space,...

  • Aether Supervisor

    4 weeks ago

    Manchester, United Kingdom Manchester Airport Full time

    Company description:MANCHESTER AIRPORT PLCJob description:Summary Operations Supervisor (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time £31,000 per annum (plus shift allowance)Why MAG?Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.Positioned in a...

  • Aether Supervisor

    4 weeks ago

    Manchester, United Kingdom Manchester Airport Full time

    Company description:MANCHESTER AIRPORT PLCJob description:Summary Operations Supervisor (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time £31,000 per annum (plus shift allowance)Why MAG?Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.Positioned in a...

  • Aether Supervisor

    4 weeks ago

    Manchester, United Kingdom MANCHESTER AIRPORT PLC Full time

      Summary •    Operations Supervisor (Aether Private Terminal)•    Based at Manchester Airport•    Permanent Contract - Full Time •    £31,000 per annum (plus shift allowance)     Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.    Positioned in a...

  • Operations Host

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    Summary Operations Host (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time & Part Time available £26,448.61 per annum (plus shift allowance) Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.  Positioned in a contemporary,...

  • Aether Shift Lead

    4 weeks ago

    Manchester, United Kingdom MANCHESTER AIRPORT PLC Full time

      Summary •    Shift Lead (Aether Private Terminal)•    Based at Manchester Airport•    Permanent Contract - Full Time •    £35,975.66 per annum (plus shift allowance)     Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.    Positioned in a contemporary,...

  • Aether Shift Lead

    4 weeks ago

    Manchester, United Kingdom Manchester Airport Full time

    Company description:MANCHESTER AIRPORT PLCJob description:Summary Shift Lead (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time £35,975.66 per annum (plus shift allowance)Why MAG?Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.Positioned in a contemporary,...

  • Aether Host

    2 weeks ago

    Manchester, United Kingdom MAG Full time

    SummaryOperations Host (Aether Private Terminal)Based at Manchester AirportPermanent Contract - Full Time & Part Time available£26,448.61 per annum (plus shift allowance)Why MAG?Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport. Positioned in a contemporary, self-contained, private space,...

  • Aether Host

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    SummaryOperations Host (Aether Private Terminal)Based at Manchester AirportPermanent Contract - Full Time & Part Time available£26,448.61 per annum (plus shift allowance)Why MAG?Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport. Positioned in a contemporary, self-contained, private space,...

  • Aether Host

    4 weeks ago

    Manchester, United Kingdom MANCHESTER AIRPORT PLC Full time

    Summary •    Operations Host (Aether Private Terminal)•    Based at Manchester Airport•    Permanent Contract - Full Time & Part Time available•    £26,448.61 per annum (plus shift allowance)     Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.  Positioned in a...

  • Aether Host

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    Summary Operations Host (Aether Private Terminal) Based at Manchester Airport Permanent Contract - Full Time & Part Time available £26,448.61 per annum (plus shift allowance) Why MAG? Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport.  Positioned in a contemporary, self-contained, private...

  • Operations Host

    3 weeks ago

    Manchester, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

    **Operations Host (Aether Private Terminal)** **Based at Manchester Airport** **Permanent Contract - Full Time & Part Time available** **£26,448.61 per annum (plus shift allowance)** **Why MAG?** Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport. Positioned in a contemporary,...

  • Operations Host

    2 weeks ago

    Manchester, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

    *Operations Host (Aether Private Terminal)*Make your application after reading the following skill and qualification requirements for this position.*Based at Manchester Airport**Permanent Contract - Full Time & Part Time available**£26,448.61 per annum (plus shift allowance)**Why MAG?*Recruiting now for our exclusive new private terminal Aether (previously...

  • Partnerships Manager

    1 month ago

    Manchester, United Kingdom MAG Full time

    The Role : This role is for a Partnerships Manager for aether. aether is Manchester Airports Private terminal offering customers a streamlined departure, enviable pre-flight treatment or the smoothest possible arrival. aether offers business and leisure travellers alike, the ultimate travel experience with no private jet required. The purpose of this...

  • Partnerships Manager

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    The Role : This role is for a Partnerships Manager for aether. aether is Manchester Airports Private terminal offering customers a streamlined departure, enviable pre-flight treatment or the smoothest possible arrival. aether offers business and leisure travellers alike, the ultimate travel experience with no private jet required. The purpose of this...

  • Duty Supervisor Man

    1 week ago

    Manchester, United Kingdom Signature Aviation Full time

    **Duty Supervisor**: **Manchester, Full time**: We have a fantastic opportunity for a customer service orientated team player to join our busy team at our terminal at Manchester Airport. The role will be responsible for leading and engaging a team to successfully deliver the daily live flight program and all associated services; ensuring at all times a...

  • Security Duty Manager

    1 month ago

    Manchester, United Kingdom MAG Full time

    Security Duty Manager  Based at Manchester Airport Permanent contracts  4 days on 4 days off (See specific shift patterns below in advert)  We are proud to be a diverse employer and we welcome candidates from all backgrounds. This role could be based in either of our passenger or airport security function About MAG:  Every year, Manchester...

  • Security Duty Manager

    4 weeks ago

    Manchester, United Kingdom MAG Full time

    Security Duty Manager  Based at Manchester Airport Permanent contracts  4 days on 4 days off (See specific shift patterns below in advert)  We are proud to be a diverse employer and we welcome candidates from all backgrounds. This role could be based in either of our passenger or airport security function About MAG:  Every year, Manchester...

  • Catering Supervisor

    4 weeks ago

    Manchester, United Kingdom HCA Healthcare UK Full time

    **Catering Supervisor** We are currently recruiting an ambitious Supervisor to join the team in contributing to our patient’s food experience. As a Supervisor, you will be responsible for creating an outstanding culinary experience. Investing in our people is important to us so you will have the opportunity to progress your career, celebrate your success...