Aether Host

4 weeks ago

Manchester, United Kingdom MANCHESTER AIRPORT PLC Full time

Summary

•    Operations Host (Aether Private Terminal)
•    Based at Manchester Airport
•    Permanent Contract - Full Time & Part Time available
•    £26,448.61 per annum (plus shift allowance)

 

 

Why MAG?


Recruiting now for our exclusive new private terminal Aether (previously known as PremiAir) at Manchester Airport. 

Positioned in a contemporary, self-contained, private space, completely away from the main airport terminal, Aether elevates every sense of the airport journey, even the functional, including check-in, security and private parking. Designed with meticulous attention to detail, Aether boasts a curated menu, panoramic runway views, and dedicated staff attending to guests’ needs. 

Aether is MAG’s most premium guest journey. You will be an integral part of delivering a seamless, effortless, and elevated 5* travel experience. This is a once in a career opportunity to be part of the launch journey and bring the Aether brand to life

 

The role:

The role of Host (Operations) is multiskilled and varied. You will be interacting with our guests from kerb to gate and gate to kerb, including check-in, baggage, security, and chauffeuring duties, collaborating with stakeholders such as control authorities, to maintain a safe and secure environment for guests, colleagues, and the public.

Duties include:

  • Carry out a multi-stage Aether check in process.
  • Checking travel documents, dangerous goods and tagging hold luggage in accordance with individual airline Standard Operating Procedures.
  • Screening and searching of intending passengers and luggage using x-ray equipment and body scanner.
  • Provide a chauffeuring service to ensure the safe transportation of guests and belongings / luggage to and from gate or hand off point in accordance with airside driving standards and gate protocols (training will be provided)
  • Working with our baggage handling service partner, transporting and hand off of hold luggage in accordance with individual airline Standard Operating Procedures.
  • Presentation of international arriving guests and baggage for Border Force verification.
  • Undertake patrols by foot or vehicle of airport premises and periphery
  • Cleaning, refuelling and conducting physical searches of vehicles between movements
  • Covering Front of House as required to ensure continuity of the operation and service delivery

A full job description is available on request and will be issued prior to interview.

 

Roster

Mix of early and late shifts – earliest start time from 3:30am with latest shifts finishing at 10pm.

 

 

What will make you successful in the role?

No previous security knowledge required as full training will be provided together with on-the-job coaching, however you do need to be able to:

  • Demonstrate outstanding experience in a customer focused environment
  • A focus on attention to detail
  • Ability to work in a team or unsupervised
  • Hold a clean & valid UK Driving Licence
  • Good Numerical and Literacy skills
  • Excellent communication skills
  • Have colour perfect vision
  • A second language would be advantageous in order to communicate with a wide range of customers, but not essential
  • Have resided continually in the UK for the last 3 years to be able to obtain Counter Terrorism Clearance

 

Benefits:
 
As a MAG employee you will have access to some great benefits including; 

  • Free on-site parking whilst on duty
  • Access to our reward portal with discounts and savings
  • 24hour Employee Assistance Programme
  • On-site discounts
  • MAG Pension scheme which doubles your contribution
  • Discounts on tram and train travel to work
  • Discounts on MAG products such as Escape Lounges and holiday parking at our Airports
  • Fantastic career development opportunities
  • Full uniform provided in training
  • 4 weeks free public transport once employed 

 

How do I apply?

Please submit your up-to-date CV and complete the online application form.

 

 

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