Privileged Access Management Specialist

2 months ago

Newbury, United Kingdom Vodafone Full time

Location: Newbury + *Hybrid
Working hours: Full time hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits


*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


What you’ll do 


From the seat of Cyber Defence, the PAM specialist will work closely alongside the project delivery teams, offshore support teams and internal UK operation teams. The PAM specialist will support the Platform Manager to define, implement and maintain the UK platform’s design and strategies. They will also work intimately with Central Group Technology and Cyber Security to ensure that the cyber security platforms are globally consistent; effective and efficient; have the right technical adequacy and coverage; and are delivering the optimum risk reduction effect.

The PAM specialists will be part of the Vodafone’s cyber security platform team. They will use their personal experience, judgement, and training to be able to determine the right technical treatment for the UK’s PAM platform. They will support the platform leadership team to lend definition to both the global platform’s roadmaps as well as the UK’s local roadmaps with an emphasis on delivering requirements for both the UK’s TSA (Telecommunications Security Act) requirements and Vodafone’s own CSBs (Cyber Security Baselines). 

The PAM specialist will support the expansion of the CyberArk service coverage across Vodafone UK, driving the technical and operational delivery of ‘first of type’ capabilities that help reduce risk across the business.

Main responsibilities:

Demand Management: Working closely with product management and operations to triage Credential Onboarding requests, ensuring that requirements for all Demands are understood, sized, and categorised for delivery. Design & delivery management: Taking ownership of Demands that require ‘first of type’ configuration of elements of the PAM solution, ensuring that resultant designs, patterns and standards adhere to product best practices and Vodafone security requirements. Service Assurance: Support the Platform and Solution Engineer in the communication and assurance of Vodafone’s PAM implementations; consulting on pattern adoption, validating regional designs and ensuring a consistent view of risk across the business. Drive innovation: Proactively identify areas of technical or operational improvement – leveraging previous experience, product capabilities or by the creation of novel product integrations and enhancements. Escalation support: Act as an escalation point for the operational team where assistance may be required supporting the production environment.

Who you are

Must be eligible for SC Clearance Extensive hands-on experience of the full lifecycle of credential management utilising CyberArk; requirements elicitation, design, test, Service Transition through to BAU.  An expert with multiple server Operating Systems, security/network appliances, public/private cloud, TCP/IP, and Active Directory.  Any experience with scripting, databases, and the following technologies: SSO, SIEM, LDAP/S, IIS/Apache, MFA, PKI would be of benefit.  Strong experience designing, implementing, monitoring, tuning, and upgrading Privileged Access Solution Component Servers.  Solid understanding of ITIL-based Service Management and Priority Incident Response playbooks/runbooks.

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