Pathway Co-ordinator

3 weeks ago


London, United Kingdom Imperial College Healthcare NHS Trust Full time

Job summary

An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital's Urology department. The post holder will be primarily responsible for co-ordinating and managing the Cancer clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other pathway co-ordinators within the Urology Service.

The post holder will work closely with the relevant team members to ensure that patient pathways are co-ordinated effectively, patients for Urology Cancer service are booked into the appropriate clinics and that a high quality customer service is provided.

The successful candidate will be highly motivated and organised with an ability to prioritise and problem solve in a busy working environment. Communication is key for this role and it will be expected that the post holder can demonstrate the ability to communicate with patients and staff across all disciplines. The successful candidate should have some knowledge of cancer waiting time targets.

Main duties of the job

The Pathway Co-ordinator will be primarily responsible for the co-ordination of urology outpatient clinics to ensure patients are seen in line with clinical urgency and national access targets. The post holder will be expected to provide a high standard of administrative support by working closely with a wide range of clinical and managerial staff. Moreover, they will be expected to organise and prioritise their own workload and to assist colleagues ensuring continuity of service at all times.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

GCSE or equivalent in Maths and English or equivalent experience

Experience

Essential

General administrative experience Knowledge of appointment systems and patient administration systems Previous NHS experience required Previous experience of communicating with patients and resolving any queries effectively Experience of working as part of a multidisciplinary team and having good working relationships with clinical staff members

Desirable

Evidence of providing staff training and personal development Knowledge of national access waiting time targets

Skills/Knowledge/ Abilities

Essential

Excellent IT skills - proficient use of Microsoft Office Applications Able to organise and prioritise Problem solving skills Ability to manage difficult situations Ability to work unsupervised and use own initiative

Desirable

Knowledge in use of the Integrated Computerised Hospital Information System (ICHIS).
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