Crisis Recovery Worker

1 month ago

Royal Tunbridge Wells, United Kingdom Mental Health Matters Full time

Crisis Recovery Worker - Tunbridge Wells Safe Haven

Hours of work: 25 Hours a week.

Service opening hours: 5hours, 6PM - 11PM, Monday to Sunday, 365 days a year

Salary: £16,640 with progression to £18,383 per annum - this is pro rata for part time hours.

Base: Tunbridge Wells Safe Haven, Brains Matter Charity, 3 Culverden Park, Tunbridge Wells, TN4 9QT.

The service is open 6pm till 11pm and we are open 7 days a week, 365 days per year.

About us

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to people who use our services.

About the role

As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills.

  • You will be part of a small team supporting people in a crisis drop-in centre.
  • We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma.
  • Our service provides information, safety planning and signposting for individuals, their families and carers to meet their holistic needs.
  • You will work closely with mental health primary and secondary care, emergency services, partners agencies.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential.

It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

In addition, you will receive:

  • A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
  • A 5% contributory pension scheme, with the opportunity to increase contributions.
  • A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
  • Enhanced family friendly policies, pay and leave.
  • Cycle to work scheme.
  • Discounted gym membership.
  • Healthcare cash plan.
  • A discount platform covering online, high street and supermarket purchases.
  • You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
  • Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.

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