Fire & Security Regional Service Manager - Ref24278

6 days ago

London, United Kingdom Marlowe Fire and Security Full time

Regional Service Manager - London

Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Regional Service Manager covering our South Central region. This will be a home based opportunity with a requirement to travel within your region to meet with your Engineers and customers as required, with the occasional visit to our Head Office in Salford Quays for team meetings.

Salary – up to £53,000 per annum

Vehicle / Vehicle Allowance – subject to candidate preference

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Marlowe Fire & Security’s Regional Service Manager’s

The core focus of this role is to deliver a first class efficient, reliable and operationally effective regional service team, build and develop the existing customer service base and to ensure maximum revenue generation whilst maintaining best in class health and safety compliance.

  • Provide clear leadership of the regional team with clear communication of and adherence to company policies.
  • Lead our team of engineers within this defined region.
  • Be responsible and accountable for the operational service delivery in your region, meeting Pre-Planned Maintenance (PPM) compliance targets and ensuring adherence to corrective Service Level Agreements (SLA’s) of customer and the National Security Inspectorate (NSI).
  • Ensuring sufficient and efficient resourcing of suitably skilled and qualified engineers to deliver on the company commitments to its customers.
  • Responsible for Regional Profit & Loss in accordance with agreed target parameters.
  • Performance reviews of all regional engineers and competency reviews to support training requests.
  • Management of the Lead Engineers to deliver a first-class service to all our customers whilst clearly delegating lead engineer responsibilities of day-to-day management of regional engineers.
  • Management of the regional scheduler(s) for your region to ensure efficient labour deployment on a postcode analysis and forward planning basis, and ensuring deployment of engineers on call out works within SLA of customers or NSI response times.
  • To ensure first time fix rates of 85% within your region based on good stock control, analysis of customer equipment and sufficient technical training.
  • Service docket reviews for every completed engineer job per day to determine if further customer support is required paying particular attention to further action calls raised.

Requirements

Who We’re Looking For

Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:

  • Experience in working in a similar role previously.
  • Proficient in managing a large group of fire & security service engineers and ideally, you will have experience in managing a team remotely.
  • Field-based experience and be comfortable in getting stuck in where needed.
  • Calm under pressure.
  • Full UK drivers licence.

Benefits

How we Attract, Reward & Retain Our Employees

At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

  • Basic Salary – £53,000 subject to experience
  • Vehicle / Vehicle Allowance – subject to candidate preference
  • Royal London Pension
  • Life Assurance 4x Salary
  • 25 Days paid holidays plus Bank Holidays
  • Additional Birthday Holiday
  • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
  • Mental Health & Well-being Scheme
  • Employee Recognition Scheme
  • Development and progression opportunities

 

A Little More About Marlowe Fire & Security

We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

  • Marlowe Fire & Security marlowefireandsecurity.com
  • Alarm Communications acl.uk.com
  • Griffin Fire acl.uk.com
  • Clymac clymac.co.uk
  • FAFS Fire & Security fafsfireandsecurity.com
  • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
  • Morgan Fire Protection morganfire.co.uk
  • Victory Fire morganfire.co.uk
  • Marlowe Smoke Control marlowe-aov.co.uk
  • Hadrian Technology marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

 

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

  • Fire & Security Regional Service Manager - Ref24278

    7 days ago

    London, United Kingdom Marlow Fire & Security Full time

    Regional Service Manager - LondonMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently...

  • Fire & Security Regional Service Manager - Ref24278

    6 days ago

    London, United Kingdom Marlowe Fire and Security Full time

    Regional Service Manager - LondonMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently...

  • Fire & Security Regional Account Manager

    3 months ago

    London, United Kingdom Marlowe Fire and Security Full time

    Fire & Security Regional Account Manager - LondonMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We...

  • Fire & Security Regional Account Manager

    3 months ago

    London, United Kingdom Marlowe Fire and Security Full time

    Fire & Security Regional Account Manager - LondonMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We...

  • Regional Sales Manager

    4 weeks ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Position: Regional Sales Manager - Fire & Security SolutionsMarlowe Fire & Security stands as the UK's leading enterprise in fire and security solutions. We are dedicated to providing comprehensive services, from the initial design and installation to ongoing maintenance and monitoring, ensuring that we effectively mitigate fire and security risks for our...

  • Regional Sales Manager

    4 weeks ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Position: Regional Sales Manager - Fire & Security SolutionsMarlowe Fire & Security is recognized as the leading provider of fire and security solutions across the UK. We specialize in the design, supply, installation, and ongoing maintenance of systems that help mitigate fire and security risks for our diverse clientele.Compensation Package: We offer a...

  • Regional Sales Manager

    3 weeks ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Position OverviewThe role of the Regional Sales Manager for Fire & Security Solutions is pivotal in ensuring the safety and security of our clients. Marlowe Fire & Security stands as a leader in the industry, providing comprehensive services from design and installation to maintenance and monitoring of fire and security systems.Compensation PackageWe offer a...

  • Fire and Security Service Manager

    5 days ago

    London, Greater London, United Kingdom Griffin Fire Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Griffin Fire. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers across the South Central region.Key ResponsibilitiesLead a team of fire and security service engineers to ensure efficient and...

  • Fire and Security Service Manager

    5 days ago

    London, Greater London, United Kingdom Griffin Fire Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Griffin Fire. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers across the South Central region.Key ResponsibilitiesLead a team of fire and security service engineers to ensure efficient and...

  • Trainee Wanted Fire

    3 months ago

    London, United Kingdom Nationwide Fire & Security Full time

    We are recruiting for a Trainee to support multi-skilled fire and security service & small works engineers to join our South East team. Base locations considered include: London, Greater London, South East Areas. Person Specification: - Positive can-do attitude - Willing to take in house training and external training courses - No experience required,...

  • Fire & Security Service Engineer - Ref65101

    3 months ago

    London, United Kingdom Marlowe Fire and Security Full time

    Fire & Security Service Engineer - LondonMarlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow our team with the appointment of an experienced Fire & Security Engineer.Our incredibly generous (and recently revised!) basic salaries are tailored to each individual within the Fire & Security industry. We...

  • Fire Systems Service Engineer

    3 months ago

    London, United Kingdom FAFS Fire & Security Full time

    Service Engineer - London & Home CountiesFAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Engineer specifically covering the London region.Basic Salary – £42,000 per annum subject to...

  • Fire & Security Service Engineer - Ref65101

    18 hours ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Job SummaryMarlowe Fire and Security is seeking a highly skilled Fire and Security Service Engineer to join our team. As a Fire and Security Service Engineer, you will be responsible for maintaining and repairing fire and security systems in line with current standards and customer requirements.Key ResponsibilitiesMaintain fire and security systems in...

  • Service Helpdesk Administrator

    3 months ago

    London, United Kingdom TP Fire & Security Full time

    We're a BAFE accredited industry leading provider of Fire Protection and Security systems who have been established for over 30 years, and are looking for an experienced Service Helpdesk Administrator. Your role will include: - Schedule Pre-planned Preventative Maintenance (PPM) & Reactive Maintenance works in a timely manner to ensure all Key Performance...

  • Fire and Security Project Manager

    2 days ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking an experienced Fire and Security Project Engineer to join our team at Marlowe Fire and Security. As a key member of our team, you will be responsible for delivering fire and security projects across various locations, ensuring timely completion, and maintaining high-quality standards.Key ResponsibilitiesManage and coordinate fire...

  • Fire and Security Project Manager

    2 days ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    About the RoleWe are seeking an experienced Fire and Security Project Engineer to join our team at Marlowe Fire and Security. As a key member of our team, you will be responsible for delivering fire and security projects across various locations, ensuring timely completion, and maintaining high-quality standards.Key ResponsibilitiesManage and coordinate fire...

  • Fire and Security Project Manager

    5 days ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking an experienced Fire and Security Project Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Project Engineer, you will be responsible for managing and delivering fire and security projects across various locations.Key ResponsibilitiesManage and deliver fire and security projects from start to finish,...

  • Fire and Security Project Manager

    4 days ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Job SummaryWe are seeking an experienced Fire and Security Project Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Project Engineer, you will be responsible for managing and delivering fire and security projects across various locations.Key ResponsibilitiesManage and deliver fire and security projects from start to finish,...

  • Fire & Security Service Engineer - Ref65100

    19 hours ago

    London, Greater London, United Kingdom Marlowe Fire and Security Full time

    Job SummaryMarlowe Fire and Security is seeking a highly skilled Fire and Security Service Engineer to join our team. As a Fire and Security Service Engineer, you will be responsible for maintaining and repairing fire and security systems in accordance with current standards and customer requirements.Key ResponsibilitiesMaintain fire and security systems in...

  • Service Sales Specialist

    7 days ago

    London, Greater London, United Kingdom Fire and Security Careers Full time

    Fire and Security Service Sales OpportunityJoin our team as a Fire and Security Service Sales Professional and take advantage of a lucrative sales opportunity in the M25 area.As a Fire and Security Service Sales Professional, you will be responsible for following up on warm leads and closing sales for fire alarm and security services.You will have the...