Customer Service Coordinator
4 weeks ago
Customer Service Coordinator, Poole, £30k
As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via phone and email, processing orders and ensuring our customers receive exceptional care.
Background & Benefits
With over 35 years’ experience supplying critical products to a variety of Blue-Chip companies, the company are experts in their industry. They are committed to the company mission by providing solutions that work, with a focus on ethical values. As a fair and flexible employer, they offer a rewarding, exciting place to work and have recently invested in newly refurbished offices – some of the best we’ve seen in the South
As Customer Service Coordinator you’ll join a professional, friendly team, you’ll also benefit from the following:
- Regular team building events
- Modern open-plan office
- Monthly bonus scheme
- Holiday buy-back scheme
- Free lunch every Friday
- Unlimited free ‘tuck shop’ snacks in kitchen
As Customer Service Coordinator you’ll be responsible for: -
- Proactively manage key customer accounts by processing customer orders within the correct time frame
- Managing customer enquires via inbound and outbound calls and emails
- Dealing with delivery issues/quires, stock allocation and management of goods into the business
- Working closely with the warehouse department and logistic companies to organise shipment of good
- Establishing strong relationships with customers offering a high level of service
- Using the ERP/CRM systems to administrate the order process and produce report and documentation
- other adhoc administration tasks
As Customer Service Coordinator you’ll have: -
- A confident telephone manor with the ability to build successful customer relationships over the phone
- Previous experience managing customer accounts/processing customer order
- Strong IT skills including Excel and CRM systems
- Knowledge/ experience within a manufacturing type environment with an understanding of supply chain
- The ability to manage a busy workload whilst offering a high level of attention to detail
- Excellent communication and administration skills
- A positive outlook with a tenacious and driven mindset
Interested?
If you are interested in this Customer Service Coordinator vacancy please apply via this advert, or for more information call Ellie or Harriet at Rubicon.
Customer Service, Account Management, relationships, Accounts
INDOFFL
-
Customer Service Coordinator
2 weeks ago
Poole, United Kingdom Rubicon Recruitment Agency Full timeCustomer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via and email, processing orders and ensuring our customers receive exceptional care.Background &...
-
Customer Service Coordinator
4 weeks ago
Poole, United Kingdom Rubicon Recruitment Agency Full timeCustomer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via and email, processing orders and ensuring our customers receive exceptional care.Background &...
-
Customer Service Coordinator
3 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeCustomer Service CoordinatorAre you a customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Coordinator to join our team at Rubicon Recruitment Agency.Key Responsibilities:Proactively manage key customer accounts by processing customer orders within the correct time frameManage customer enquiries via...
-
Customer Service Coordinator
3 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeJob Title: Customer Service CoordinatorAt Rubicon Recruitment Agency, we are seeking a highly skilled and motivated Customer Service Coordinator to join our dynamic team. As a key member of our team, you will be responsible for delivering an outstanding service to our customers, supporting the Sales Department in managing accounts, and processing orders.Key...
-
Customer Service Coordinator
4 weeks ago
Poole, Poole, United Kingdom Team Jobs - Commercial Full timeJob Title: Service Coordinator - NightsAt Team Jobs - Commercial, we're seeking a highly skilled Service Coordinator to join our 24/7 Operations Centre. As a Service Coordinator, you'll be responsible for providing exceptional customer service and support to our clients.Key Details:• Average of 29 hours per week over a 3-4 week rota• Shift Pattern: 19:30...
-
Customer Service Coordinator
4 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeCustomer Service CoordinatorAt Rubicon Recruitment Agency, we're seeking a skilled Customer Service Coordinator to join our dynamic team. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our Sales Department in managing accounts, handling customer enquiries, and processing orders.Key...
-
Customer Service Coordinator
1 month ago
Poole, Poole, United Kingdom Team Jobs Full timeJob Title: Service Coordinator - NightsHourly Rate: £15.96 per hourLocation: Poole (Hybrid working available after training)We are seeking a Night Shift Service Coordinator to join our 24/7 Operations Centre. If you're comfortable working a rotating shift pattern, including nights, weekends, and bank holidays, and enjoy a dynamic work environment, this...
-
Service Coordinator
5 months ago
Poole, United Kingdom Resource Recruitment Full time**Service Coordinator / Planner** **Job Location**:Poole, Dorset **Job Type**:Permanent **Salary**:£27,000 per annum, depending on experience **Hours**:40 hours per week, Monday - Friday 8.30am - 5pm **Benefits**: - Free on-site parking - 25 days holiday plus bank holidays, rising with length of service - Private medical insurance - Company pension...
-
Residential Services Coordinator
4 weeks ago
Poole, Poole, United Kingdom AUB Full timeWe are committed to creating an inclusive and diverse community at AUB.We strive to provide an exceptional student experience, and we're seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator.The successful candidate will be responsible for delivering the University's AUB Community Res...
-
Customer Service Administrator
5 months ago
Poole, United Kingdom Insync Insurance Solutions LTD Full time**Responsibilities of the Customer Service Coordinator**: - Liaising between the Client’s finance provider and the customer - Notify customers promptly and professionally of defaulted payments and direct debit instruction cancellations. - Issuing electronic communication to the customer. - Provide clear and concise information to customers regarding the...
-
Service Coordinator
5 months ago
Poole, United Kingdom Rubicon Recruitment Agency Full timeService Coordinator, Full-Time, Permanent, Poole, £28kAs Service Coordinator, you will be working within a fast paced business providing excellent support arranging inspections and repairs with engineers. Responsibilities of a Service Coordinator:Handle general administrative tasks such as data entry, filing, and record maintenance to ensure smooth...
-
Customer Service Liaison
2 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeAt Rubicon, we're seeking a Customer Service Liaison to join our dynamic team. As a key member, you'll deliver an outstanding service by supporting our Sales Department through account management, customer queries, and order processing.Our ideal candidate will have a confident tele manner, strong IT skills, and experience within a manufacturing environment....
-
Residential Services Coordinator
6 months ago
Poole, United Kingdom AUB Full timeWe are committed to equality of opportunity for all staff and strive for our staff to be from diverse backgrounds. We positively encourage applications from individuals within under-represented groups and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race,...
-
Customer Service Executive
5 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom Team Jobs - Commercial Full timeJob Title: Customer Service RepresentativeJob Summary:Team Jobs - Commercial is seeking a Customer Service Representative to handle and coordinate faults related to Electric Vehicle Charging. The ideal candidate will have strong communication skills, be able to stay calm under pressure, and manage their time effectively.Main Responsibilities:Report and...
-
Customer Service Executive
6 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Customer Service Executive
5 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Residential Services Coordinator
4 weeks ago
Poole, Poole, United Kingdom AUB Full timeWe are committed to creating an inclusive and supportive living environment for students at AUB.The Residential Services Coordinator will play a key role in delivering the University's AUB Community Res Life program, which aims to foster a sense of belonging among students living in AUB halls of residence.As a member of the Student Services team, you will...
-
Sales and Customer Service Coordinator
4 weeks ago
Poole, Poole, United Kingdom Team Jobs Full timeJob Opportunity: Sales AdministratorLocation: Not specifiedSalary: £24,495We are seeking a detail-oriented and organised individual with a passion for providing excellent customer service to join our dynamic sales team.Key Responsibilities:Process sales orders accuratelyHandle customer inquiries through various channelsManage daily email correspondence and...
-
Sales and Service Coordinator
3 weeks ago
Poole, Poole, United Kingdom Flowbird UK Full timeSales and Service Administrator RoleWe are seeking an experienced Sales and Service Administrator to join our team at Flowbird UK. The ideal candidate will be responsible for coordinating and assisting with the activities of the Sales and Service Administration team.Key Responsibilitiesliaise with customers and other Flowbird teams to complete necessary...