Customer Service Coordinator

4 days ago


Poole, United Kingdom Rubicon Recruitment Agency Full time

Customer Service Coordinator, Poole, £30k

As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via and email, processing orders and ensuring our customers receive exceptional care.

Background & Benefits
With over 35 years’ experience supplying critical products to a variety of Blue-Chip companies, the company are experts in their industry. They are committed to the company mission by providing solutions that work, with a focus on ethical values. As a fair and flexible employer, they offer a rewarding, exciting place to work and have recently invested in newly refurbished offices – some of the best we’ve seen in the South

As Customer Service Coordinator you’ll join a professional, friendly team, you’ll also benefit from the following:

  • Regular team building events
  • Modern open-plan office
  • Monthly bonus scheme
  • Holiday buy-back scheme
  • Free lunch every Friday
  • Unlimited free ‘tuck shop’ snacks in kitchen

As Customer Service Coordinator you’ll be responsible for:

  • Proactively manage key customer accounts by processing customer orders within the correct time frame
  • Managing customer enquiries via inbound and outbound calls and emails
  • Dealing with delivery issues/queries, stock allocation and management of goods into the business
  • Working closely with the warehouse department and logistic companies to organise shipment of good
  • Establishing strong relationships with customers offering a high level of service 
  • Using the ERP/CRM systems to administrate the order process and produce report and documentation

As Customer Service Coordinator you’ll have:

  • A confident tele manner with the ability to build successful customer relationships over the
  • Previous experience managing customer accounts/processing customer orders
  • Strong IT skills including Excel and CRM systems
  • Knowledge/ experience within a manufacturing environment with an understanding of the supply chain
  • The ability to manage a busy workload whilst offering a high level of attention to detail
  • Excellent communication and administration skills 
  • A positive outlook with a tenacious and driven mindset

Interested?

If you are interested in this Customer Service Coordinator vacancy please apply via this advert, or for more information call Ellie or Harriet at Rubicon.

Customer Service, Account Management, relationships, Accounts

INDOFFLV



  • Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via phone and email, processing orders and ensuring our customers receive exceptional care.Background &...


  • Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via phone and email, processing orders and ensuring our customers receive exceptional care.Background &...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAre you a customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Coordinator to join our team at Rubicon Recruitment Agency.Key Responsibilities:Proactively manage key customer accounts by processing customer orders within the correct time frameManage customer enquiries via...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Job Title: Customer Service CoordinatorAt Rubicon Recruitment Agency, we are seeking a highly skilled and motivated Customer Service Coordinator to join our dynamic team. As a key member of our team, you will be responsible for delivering an outstanding service to our customers, supporting the Sales Department in managing accounts, and processing orders.Key...


  • Poole, Poole, United Kingdom Team Jobs - Commercial Full time

    Job Title: Service Coordinator - NightsAt Team Jobs - Commercial, we're seeking a highly skilled Service Coordinator to join our 24/7 Operations Centre. As a Service Coordinator, you'll be responsible for providing exceptional customer service and support to our clients.Key Details:• Average of 29 hours per week over a 3-4 week rota• Shift Pattern: 19:30...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAt Rubicon Recruitment Agency, we're seeking a skilled Customer Service Coordinator to join our dynamic team. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our Sales Department in managing accounts, handling customer enquiries, and processing orders.Key...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Job Title: Service Coordinator - NightsCompetitive hourly rate: £15.96 per hourLocation: Poole (Hybrid working available after training)TeamJobs is seeking a Night Shift Service Coordinator to join our 24/7 Operations Centre. If you're comfortable working a rotating shift pattern, including nights, weekends, and bank holidays, and enjoy a dynamic work...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Job Title: Service Coordinator - NightsHourly Rate: £15.96 per hourLocation: Poole (Hybrid working available after training)We are seeking a Night Shift Service Coordinator to join our 24/7 Operations Centre. If you're comfortable working a rotating shift pattern, including nights, weekends, and bank holidays, and enjoy a dynamic work environment, this...

  • Service Coordinator

    5 months ago


    Poole, United Kingdom Resource Recruitment Full time

    **Service Coordinator / Planner** **Job Location**:Poole, Dorset **Job Type**:Permanent **Salary**:£27,000 per annum, depending on experience **Hours**:40 hours per week, Monday - Friday 8.30am - 5pm **Benefits**: - Free on-site parking - 25 days holiday plus bank holidays, rising with length of service - Private medical insurance - Company pension...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    We are committed to creating an inclusive and diverse community at AUB.We strive to provide an exceptional student experience, and we're seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator.The successful candidate will be responsible for delivering the University's AUB Community Res...


  • Poole, Poole, United Kingdom AUB Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls of residence.Key...


  • Poole, Poole, United Kingdom AUB Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls of residence.Key...


  • Poole, United Kingdom Insync Insurance Solutions LTD Full time

    **Responsibilities of the Customer Service Coordinator**: - Liaising between the Client’s finance provider and the customer - Notify customers promptly and professionally of defaulted payments and direct debit instruction cancellations. - Issuing electronic communication to the customer. - Provide clear and concise information to customers regarding the...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    At Rubicon, we're seeking a Customer Service Liaison to join our dynamic team. As a key member, you'll deliver an outstanding service by supporting our Sales Department through account management, customer queries, and order processing.Our ideal candidate will have a confident tele manner, strong IT skills, and experience within a manufacturing environment....


  • Poole, Poole, United Kingdom AUB Full time

    Job DescriptionWe are committed to creating an inclusive and diverse work environment that values equality of opportunity for all staff. We strive to have a workforce that reflects the diversity of our student body and welcome applications from individuals from under-represented groups.Job SummaryWe are seeking a highly motivated and enthusiastic team member...


  • Poole, Poole, United Kingdom AUB Full time

    Job DescriptionWe are committed to creating an inclusive and diverse work environment that values equality of opportunity for all staff. We strive to have a workforce that reflects the diversity of our student body and welcome applications from individuals from under-represented groups.Job SummaryWe are seeking a highly motivated and enthusiastic team member...


  • Poole, United Kingdom AUB Full time

    We are committed to equality of opportunity for all staff and strive for our staff to be from diverse backgrounds. We positively encourage applications from individuals within under-represented groups and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race,...


  • Poole, United Kingdom i247 Group Full time

    **The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...