People Coordinator

3 months ago

Wakefield, United Kingdom City & Guilds Group Full time

About the role

As People Coordinator, you will respond to first line queries including employee experience policy and process queries and employee experience system queries. You will be a trusted advisor to managers and employees offering guidance on policies, procedures, and best practice.

You will be tasked with responding to service management tickets from Service Now (My Support Centre) prioritising accordingly.

Our successful candidate will comply with process across the employee lifecycle from new starters through to exit inclusive of international employees.

You will be required to process all paperwork for new starters in line with the onboarding process. You will be expected to raise with managers when they go off process to ensure the organisation is working equitably.

As People Coordinator, you will ensure right to work checks are completed for appointed candidates along with DBS/Credit checks for employees where applicable.

Providing support to our People Partners will be required to ensure smooth running of key projects such as organisational change.

About you

You will have a customer service approach mindset in everything that you do, delivery focused with a willingness to learn new skills and multi-skill across all service streams within HR.

Prioritisation and organisation are key skills needed in this role, you will have a high attention to detail and accuracy.

As People Coordinator, you will be a strong communicator with the confidence to liaise and build rapport with employees and customers at all levels.

You will be a self-starter with a positive attitude and initiative.

You should have experience of using basic Microsoft Office applications including Excel.

An awareness of inclusivity within the workplace will ne needed and you should apply this consistently within your work.

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. 

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. 

What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

Next Steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

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