Call Operator

2 months ago


Ringwood, United Kingdom Careline Support Ltd Full time

Do you want a role where you can make a difference?

What you’ll be doing as a Call Operator

Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.

Accurately logging each call and inputting information into our CRM call handling platformBeing an integral part of a supportive team that provides the best possible experience for Residents

What we are looking for

Customer service experience whether that be from call centres, retail, hospitality, or the care sectorExcellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving Someone with an empathetic approach Good standard of English and ability to enter data into systems accuratelySomeone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours

What you can expect in return

Competitive rates of pay, dependent of experience, typically £12.12 per hourFantastic Colleague benefitsSupportive and friendly teamExtensive training from initial induction and throughout your careerCareer development opportunitiesSafe, secure and contemporary offices based in RingwoodFree on-site parkingRewarding work; you’ll be making a positive difference every day
  • Call Operator

    7 months ago


    Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Careline Operator Location: Office based in Ringwood, HampshireHours: 37.5 hours per week, worked as ‘4 shifts on / 4 shifts off’ to include rostered weekends and Bank Holidays (please note this could include work over the Christmas period)Shifts: 08:30 to 20:00 (inclusive of 45 min unpaid break). We are happy to consider shorter...

  • Call Operator

    6 months ago


    Ringwood, United Kingdom Churchill Retirement Living Full time

    **Known internally as Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: Average 37.5 hours per week, worked as ‘5 shifts on / 3 shifts off’ to include rostered weekends and Bank Holidays (please note this could include work over the Christmas period)** - ** Shifts: 6:30am to 3.30pm or 7am to 4pm (inclusive of 45 min...


  • Ringwood, Hampshire, United Kingdom Careline Support Full time

    Job DescriptionOur Call Operators are the face of Careline Support, providing a high-quality service to our residents. If you are a customer-focused individual with excellent communication skills, we would love to hear from you.About The Job:You will be answering incoming calls from residents, responding to situations including emergencies, fire alarms and...

  • Call Operator

    6 months ago


    Ringwood, United Kingdom Churchill Estates Management Full time

    **Known internally as Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: Average 37.5 hours per week, worked as ‘5 shifts on / 3 shifts off’ to include rostered weekends and Bank Holidays (please note this could include work over the Christmas period)** - ** Shifts: 6:30am to 3.30pm or 7am to 4pm (inclusive of 45 min...

  • Call Operator

    2 months ago


    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Do you want a role where you can make a difference? What you'll be doing as a Call Operator Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice. Accurately logging each call and inputting information into our CRM call...


  • Ringwood, United Kingdom Churchill Retirement Living Full time

    **Known internally as Part-time Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: 29.5 hours per week, **covering a rolling rota of 5 shifts on / 3 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)** - ** Shifts**:7am-2:15pm - occasional flexibility required to...

  • Call Operator

    7 months ago


    Ringwood, United Kingdom Careline Support Ltd Full time

    This position is known internally as 'Careline Operator'Location: Ringwood, Hampshire, BH24 3FA - office basedSalary:​ Circa £23,000 per annum, pro rata, dependent on experience, plus Company benefitsHours: Variety of hours, full-time or part-timeShifts: Preference for 4 on / 4 off, we would be delighted to explore options at interview​We are delighted...


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Part-time Careline Operator ​Location: Office based in Ringwood, HampshireHours: 22.5 or 30 hours per week, worked as 3 or 4 days per week, to include rostered weekends and Bank Holidays (including Christmas period on the rota)Shifts: 12:00 to 20:00 (inclusive of 30 min unpaid break), rolling rota Salary: From £11.28 per hour,...


  • Ringwood, United Kingdom Churchill Retirement Living Full time

    **Known internally as Part-time Careline Operator** - **Location: Office based in Ringwood, Hampshire** - ** Hours: 30 hours per week, worked as 4 days per week, to include rostered weekends and Bank Holidays** - ** Shifts: 12:00 to 20:00 (inclusive of 30 min unpaid break), 8 week rolling rota** - **Salary: Negotiable from £18,400 p/a, (actual salary based...


  • Ringwood, United Kingdom Churchill Retirement Living Full time

    **Known internally as Part-time Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: 26.25** hours per week, **covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)** - ** Shifts: 10:30pm - 6.30am, occasional flexibility...


  • Ringwood, United Kingdom Churchill Estates Management Full time

    **Known internally as Part-time Careline Operator** - **Location: Office based in Ringwood, Hampshire** - ** Hours: 30 hours per week, worked as 4 days per week, to include rostered weekends and Bank Holidays** - ** Shifts: 12:00 to 20:00 (inclusive of 30 min unpaid break), 8 week rolling rota** - **Salary: Negotiable from £18,400 p/a, (actual salary based...


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Part-time Careline Operator ​Location: Call Centre based in Ringwood, Hampshire (you will work on site)Shifts required: 15:00 to 20:00 worked as 4 shifts on and 4 shifts off. This will include weekends and Bank holidays on the rosterSalary: Circa £22-23,000 per annum, pro rata for part-time (from £11.28 per hour)​About the...

  • Call Centre Manager

    7 months ago


    Ringwood, United Kingdom Churchill Estates Management Ltd Full time

    Job title: Operations Manager / Call Centre Manager (Careline Support Ltd)Location: Office based at Careline Support Ltd, in RingwoodHours: 37 per week, Monday to Friday (with occasional weekends, evenings and nights when required)Package: Competitive salary, company car or cash for car incentive, plus excellent Colleague benefits​Due to a successful...


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Part-time Careline Operator Location: Office based in Ringwood, HampshireHours: 26.25 hours per week, covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)Shifts: 10:30pm - 6.30am, occasional flexibility required to cover absencePay...


  • ringwood, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) LOCATION: Office based in Ringwood, Hampshire HOURS: Average hours 37 per week. Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team. ON...

  • Call Centre Supervisor

    7 months ago


    Ringwood, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor)LOCATION: Office based in Ringwood, HampshireHOURS: Average hours 37 per week. Overtime may be requested occasionallySHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team.ON CALL:...


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Part-time Careline Operator Location: Office based in Ringwood, HampshireHours: 26.25 hours per week, covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)Shifts: 10.30pm-6:30am - occasional flexibility required to cover other shiftsPay...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    At Churchill Estates Management Ltd, we are seeking an experienced Operations Manager / Call Centre Manager to lead our call centre team in Ringwood. This role is ideal for a seasoned operations professional with a proven track record of leading teams and driving business growth.


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Are you a motivated and experienced supervisor looking for a new challenge? We are seeking a skilled Call Centre Supervisor to join our team in Ringwood, Hampshire.About the JobThis is an exciting opportunity for a senior team leader or call centre manager to take on a leadership role within our fast-paced and dynamic call centre environment. As a Call...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleAs a Call Operator with Careline Support Ltd, you will be providing emergency assistance and reassurance to thousands of retired Homeowners across the UK.You will work as part of a team, taking incoming calls and responding to various situations including medical emergencies, security entry calls, or speaking to people who need a friendly...