Operational Support Officer

5 months ago

Derby, United Kingdom Derby City Council Full time

Job description

The Waste Disposal team are responsible for the management of over 100,000 tonnes of household waste collected from our residents and other activities across the city. We have a vacancy for an Operational Support Officer to join our small team, tasked with working with residents to encourage waste minimisation and recycling in the city.

We may be biased, but there has never been a more exciting time to work in waste. Forthcoming changes to how local authorities collect waste, as well as increasing awareness of the impact our consumption of stuff has on the climate, means there is much to do This is your opportunity to make a difference to the local community and environment.
Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme (depending on contract)
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programmes & Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
• Support for colleagues who are carers

The Opportunity
In the role of Streetpride Operational Support Officer, here’s an example of what you’ll be doing to make an impact:
Supporting our team by carrying out a range of duties. The duties include managing service requests, allocating work to our Waste Minimisation Officers, speaking to residents, taking card payments and general administration.

About You
To be successful in this role, you’ll ideally have...

Experience of dealing with public, queries and complaints

Experience of maintaining and updating office records and general administration duties
Experience of using computer systems and Microsoft Software to prepare reports, spreadsheets and maintain databases, update records and process orders
Ability to communicate well, both verbally and in writing and give efficient attention to callers
Good standard of general education - GCSE passes in English & Maths Grade C or above (or equivalent).
Knowledge and awareness of the Equality Act 2010 and how it applies to this job

Ensure that equality issues are identified, promoted and managed in all areas of your work.

Good communicator.

Ablilty to work as part of a team

Ability to keep calm under pressure and coping with diversity of workload

Punctuality

Ability to discuss information courteously with members of the public/customers

Available and willing to work in other service areas within Streetpride as required. (Waste Management, Waste Disposal, Highways & Grounds Maintenance, Arboriculture, Street Cleansing and Fleet Management)

Next Steps
The closing date for this vacancy is at midnight on Sunday 30th June 2024.

  • Operational Support Officer

    5 months ago

    Derby, United Kingdom C R Services NorthWest Limited Full time

    My client a leading council are looking for an operational support officer to join their Waste Disposal team that are responsible for the management of over 100,000 tonnes of household waste collected from our residents and other activities across the city. We have a vacancy for an Operational Support Officer to join our small team, tasked with working with...

  • Tenancy Sustainment Support Officer

    5 months ago

    Derby, United Kingdom Action Housing & Support Full time

    a **Tenancy Sustainment Support Officer** based in **Derby**. Joining us on a full-time, permanent basis, working up to 38 hours per week, you will receive a competitive salary of **£21,825 - £23,825 per annum.** **Action Housing **is a Registered Charity and Housing Provider. Action offers support to vulnerable individuals and families, enabling them to...

  • Operational Support Officer

    2 weeks ago

    Derby, Derby, United Kingdom Derby City Council Full time

    About the RoleThe Waste Disposal team at Derby City Council is responsible for managing over 100,000 tonnes of household waste collected from residents and other activities across the city. We are seeking an Operational Support Officer to join our team, working with residents to encourage waste minimisation and recycling in the city.Key...

  • IT Support Specialist

    3 weeks ago

    Derby, Derby, United Kingdom Lucid Support Services Ltd Full time

    Service Desk Analyst OpportunityWe are seeking an experienced Service Desk Analyst to join our team at Lucid Support Services Ltd. The successful candidate will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide 1st and 2nd line technical support over the phone, via email, and with remote log onMonitor...

  • Operational Support Officer

    3 weeks ago

    Derby, Derby, United Kingdom Derby City Council Full time

    About the RoleThe Waste Disposal team at Derby City Council is seeking an Operational Support Officer to join their team. As an Operational Support Officer, you will be responsible for managing service requests, allocating work to Waste Minimisation Officers, and providing excellent customer service to residents.Key ResponsibilitiesManage service requests...

  • Office Operations Coordinator

    2 weeks ago

    Derby, Derby, United Kingdom beBee Professionals Full time £25,000 - £35,000

    As an Administrator at beBee Professionals, you will play a vital role in ensuring the smooth operation of our team in Derby, United Kingdom.Key Responsibilities:Provide administrative support to the team, including handling correspondence and maintaining office supplies.Prepare and edit documents, reports, and presentations using Microsoft Office.Coordinate...

  • Sales Support Officer

    5 months ago

    Derby, United Kingdom Unilin Full time

    For our division Unilin Flooring - Carpet Tiles we are looking for a Sales Support Officer in our showroom in London (Clerckenwell area). You play a critical role in providing valuable support to the sales reps to ensure smooth operation of the team and positive customer experience. You increase sales performance and efficiency by supporting in providing...

  • Operational Support Specialist

    3 weeks ago

    Derby, Derby, United Kingdom Derby City Council Full time

    About the RoleThe Waste Disposal team at Derby City Council is seeking a highly organized and communicative Operational Support Officer to join their team. As an Operational Support Officer, you will be responsible for managing service requests, allocating work to Waste Minimisation Officers, and providing exceptional customer service to residents.Key...

  • Business Support Officer

    5 months ago

    Derby, United Kingdom Adversa Recruitment Ltd Full time

    **Adversa Recruitment** is currently working with a leading provider of homeless services in Derby. Dedicated to supporting individuals experiencing homelessness, they offer safe accommodation, essential services, and pathways to independence. With a commitment to making a positive impact, they are seeking a resilient **Business Support Officer** to join...

  • Operational Support Specialist

    2 months ago

    Derby, Derby, United Kingdom Derby City Council Full time

    About the RoleThe Waste Disposal team at Derby City Council is seeking an Operational Support Officer to join their team. As an Operational Support Officer, you will be responsible for supporting the team in managing over 100,000 tonnes of household waste collected from residents and other activities across the city.Key ResponsibilitiesManaging service...

  • Operational Support Specialist

    1 month ago

    Derby, Derby, United Kingdom Derby City Council Full time

    About the RoleThe Waste Disposal team at Derby City Council is seeking an Operational Support Officer to join their team. As an Operational Support Officer, you will be responsible for supporting the team in managing over 100,000 tonnes of household waste collected from residents and other activities across the city.Key ResponsibilitiesManaging service...

  • Workforce Planning Support Officer

    6 days ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job Summary: The Workforce Planning Support Officer will play a crucial role in supporting the Workforce Planning Business Partner in ensuring timely and accurate reporting, recording, and coordination of Trust workforce operational requests. This includes collaborating with stakeholders to provide narrative and numerical workforce submissions, assisting...

  • Partnership Support Officer

    5 months ago

    Derby, United Kingdom H2O Recruitment & Training Services Ltd Full time

    Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. **To be successful in this role, you will**: - To provide...

  • Workforce Planning Support Officer

    4 weeks ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Workforce Planning Support Officer to join our team at University Hospitals of Derby and Burton NHS Foundation Trust. As a key member of our workforce planning team, you will play a crucial role in supporting the Workforce Planning Business Partner in ensuring reporting, recording, and coordinating of Trust...

  • IT Support Officer

    4 weeks ago

    Derby, Derby, United Kingdom QA Full time

    About UsQA is a leading provider of apprenticeships and training programs, dedicated to helping individuals launch their careers and achieve their goals. Our organization is built on a strong foundation of innovation, collaboration, and a passion for delivering exceptional results.Job SummaryWe are seeking a highly motivated and proactive IT Support Officer...

  • IT Support Officer

    4 weeks ago

    Derby, Derby, United Kingdom QA Full time

    About UsQA is a leading provider of apprenticeships and training programs, dedicated to helping individuals launch their careers and achieve their goals. Our organization is built on a strong foundation of innovation, collaboration, and a passion for delivering exceptional results.Job SummaryWe are seeking a highly motivated and proactive IT Support Officer...

  • Desktop Support Officer

    5 months ago

    Derby, United Kingdom Retail Trust Full time

    **Are you looking to work for an organisation with a real purpose - one where there is no limit to fresh ideas and discovering what’s next?**: **Join us at the Retail Trust.**: As the charity for everyone in retail, our cause is to create, hope and health and happiness for everyone in retail. Yes, that’s right, everyone. That’s more than three million...

  • Workforce Planning Support Officer

    4 weeks ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Workforce Planning Support Officer to join our team at University Hospitals of Derby and Burton NHS Foundation Trust. As a key member of our workforce planning team, you will play a crucial role in supporting the Workforce Planning Business Partner in ensuring reporting, recording, and coordinating of Trust...

  • Workforce Planning Support Officer

    4 weeks ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Workforce Planning Support Officer to join our team at University Hospitals of Derby and Burton NHS Foundation Trust. As a key member of our workforce planning team, you will play a crucial role in supporting the Workforce Planning Business Partner in ensuring reporting, recording, and coordinating of Trust...

  • Operational Support Grade

    5 months ago

    Derby, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Foston Hall (Prison Support Role) - 77254** **£24,152** **Derby**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol...