Business Analyst

We are recruiting for a Business Analyst to join our Business Change team in Bristol. 
The Business Analyst role is an internal consultancy role that has responsibility for investigating business systems and processes and identifying options for improvement. This is a key role in supporting management to exploit IT in order to obtain business benefit.
TLT is going through an exciting period of significant growth and development and has an ambitious programme of projects to transform the way that we work. We operate in a constantly changing environment.

TLT has a Programme Management Office (PMO) of dedicated business analysts and project managers, often augmented with external consultants, to manage and implement complex projects. PMO manages TLT’s internal major projects and the overall project portfolio at TLT.  TLT Business Analysts are key to ensuring successful outcomes by working with other Business Services teams (IT, Knowledge Management, Business Development, HR, Facilities) as well as fee earners on both discrete pieces of work and as part of project teams.

As a Business Analyst your day to day remit includes:

• Produce robust business cases and support the production of project plans, resource requirements and delivery of products to enable the realisation of business benefits Use appropriate business analysis activities throughout the project lifecycle to achieve the required outcomes.
• Identify and deliver successful business analysis products within different business change frameworks and environments e.g. agile, waterfall, projects and programmes.
• Identify and document business requirements using a range of business analysis techniques including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task and workflow analysis.
• Proactively communicate and collaborate with external and internal clients to analyse information, functional and non-functional requirements. 
• Drive and challenge business teams on their assumptions of how the solution will meet their needs.
• Be the liaison between the business units, technology and external suppliers. Serve as a link between the client and the project team.
• Work with requirements, user stories and acceptance criteria to create test scripts, plans and scenarios.
• Co-ordinate user acceptance tests ensuring participants undertake test duties to established standards.
• Support peers and junior team members to deliver business analysis products of a high standard throughout the project lifecycle.
• To proactively support project managers to manage, plan, structure and lead projects. Take responsibility for delivery and support the enforcement of project deadlines and schedules.

As the need arises, there may be occasions where this role may, for example, be required to carry out other tasks that would more often be the responsibility of the project manager and it is an expectation that all at TLT will be flexible to ensure successful delivery.

Core skills

• Strong analytical and problem solving ability, including a thorough understanding of how to interpret the (predominantly internal) client's business needs and translate them into business/operational requirements. 
• Ability to extract and document business processes and identify where improvements can be made.
• Excellent excel, good vision and Microsoft Office skills.
• Excellent interpersonal skills, able to adapt to different working styles to get the most out of the team and project contributors.
• Good technical understanding (role is business focused not IT focused).
• Self-starter with good time management skills, ability to prioritise conflicting deadlines and expectations.
• Evaluate information gathered and distinguish user requests from the underlying true business needs. Work with the client to identify required changes.
• Document the results of business analysis, for example workflows, obtaining sign-off from clients on the As-Is and To-Be process or solution.
• Document use cases or user stories, analysing requirements and agreeing their priority with clients and stakeholders, including evaluating a minimum viable product for the proposed solution. 
• Identify and track measures needed to realise the benefits from the project.
• Collaborate with subject matter experts (e.g. developers, solution and technical architects) to establish the technical vision and analyse trade-offs between usability and functional/performance.
• Review and update requirements, specifications, business processes and recommendations related to proposed solution to ensure traceability of decisions and related changes.
• Supports project managers to ensure risks and issues are identified and managed in a timely manner.
• Strong teamworking skills, actively engages in project and team meetings and suggests areas for improvement for internal processes.

Core experiences:

• End-to-end experience of the project lifecycle in both agile and waterfall models.
• Proven experience writing specifications for IT systems/requirements.
• Proven experience interacting, working and communicating directly with end users at all levels of an organisation.
• Commercial awareness.
• Ability to work on multiple independent projects at the same time and manage competing deadlines.

As a forward-thinking law firm, change is a fundamental part of our TLT world. We have a dedicated team of project managers, business analysts, change managers and trainers to help us adapt and evolve in a seamless and effective way. This approach identifies efficiencies and commercial benefits for TLT while ensuring compliance with client and regulatory requirements. Providing end-to-end support on all major and complex projects, the team deliver remediation, client requests, operational changes, transformation and innovation projects and programmes.

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,400 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2022 we were named Law Firm of the Year at The British Legal Awards, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. 

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.