Junior Operational Manager, Health Records and Reception

1 week ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within the Health Records and Reception Team to recruit a Junior Operational Manager who will support the management team in all aspects of service delivery and patient care.

Main duties of the job

The Junior Operational Manager role is essential to our service, playing a crucial role in the operational management of the service, ensuring that our administrative processes are delivered to a high quality and supporting the Operational team in the operational delivery and clinical governance of the Service. This is an administrative role.

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Job description

Job responsibilities

Please scroll down to access the full Job Description including a Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications and training

Essential

GCSE or equivalent A-C or 5-9 in core subjects

Desirable

Management Qualification

Skills and Experience

Essential

Experience of line management or supervision of staff minimum of 2 years

Desirable

Previous experience of working in an operational role within the NHS

Governance

Essential

To be able to demonstrate understanding of Governance and Policies

Desirable

To be able to adapt to the changing needs of a diverse organisation

Personal/ Professional Attributes

Essential

To be able to maintain robust professional relationships through outstanding communication

Desirable

To be able to show enthusiasm and commitment to success

Other Requirements

Essential

Flexibility to working at multiple hospital sites within EKHUFT To be able to work autonomously and part of a team To be aware of and adhere to the Trust's Values and Behaviours

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