Communications Specialist

3 months ago

Cirencester, United Kingdom St. James's Place Full time

St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible business choices at the heart of everything we do. Webelieve in the value of difference and know that diverse teams can help usproblem solve and innovate for clients.

We look for people to join SJP to make animpact and to contribute to our culture which is based around long termrelationships, doing the right thing, and being the best version of ourselves.

Location: Cirencester Office

Workplace Type:  Hybrid

Employment Type: 12 month Fixed-Term Contract 

Seniority:  Associate

As an Internal Communication Specialist, you will aid in the development and oversight of our internal communication channels, concentrating on enhancing user experience and upholding high editorial standards, primarily on our SharePoint-based intranet.

You will be instrumental in refining the design and usability of our digital communication platforms, ensuring they effectively engage our 16,000+ employees and partners.

What you'll be doing:

Channel Management and Development:

Develop and implement a comprehensive internal communication strategy, focusing on our SharePoint intranet. Lead and manage SharePoint, Viva Engage, and other digital tools, ensuring guideline compliance. Conduct user research to gather feedback for improving communication channels. Provide data-driven reports and insights on the performance of communication channels to the team and senior leaders.

Content Design and Governance:

Create, curate, and distribute engaging content across internal channels, aligning with business objectives and audience needs. Design content to simplify complex language and processes. Demonstrate experience in writing, editing, and publishing digital content, using content management systems. Write in plain language for user accessibility. Maintain and develop design systems and editorial guidelines for consistent, high-quality content. Collaborate with stakeholders to produce multimedia content, including text, graphics, and videos. Ensure all content meets accessibility standards.

Who we're looking for:

Proven experience in internal communications, ideally leading and developing SharePoint, Viva Engage, and other digital communication tools. Strong communicator with excellent writing, editorial, and interpersonal skills. Proficient with Office 365 including SharePoint and Viva Engage. Experience with Poppulo is desirable. Understanding of organisational communications and appropriate channel selection. Proven experience in developing communication channels relevant to the audience. Detail-orientated, organised and adaptable – able to work to tight timeframes

Special Requirements

The role can be home based or office, but travel to SJP locations and events is required, with occasional requirement for overnight stay Ad-hoc out of hours may be required for reactive, unforeseen communications needs and cyclical business events.

What's in it for you?

Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching. Parental leave – 6 months full pay 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

Flexible Working
 We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation

Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.

Reasonable Adjustments

We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at

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