Proud to Care Hub Administrator

Found in: Talent UK C2 - 2 weeks ago


Barnsley, United Kingdom NHS South Yorkshire Integrated Care Board Full time

Job summary

This post is fixed term until 31st March 2025 - hours per week.

Proud to Care is a local campaign from the Barnsley Health and CarePartnership to improve recruitment into the health and care sector in Barnsley. Activities include targeted recruitment events, providing pre-employmenttraining, employability, and work experience, developing career pathways acrossthe sectors, pastoral support and mentorship and communications and marketing.Proud to Care has already helped nearly 200 people get into employment fromvariety of different backgrounds. We are looking to recruit to two new rolesearly in January 2024 to help grow our approach and impact.

The post holder will undertake a range of clerical and administrativeduties required to maintain the smooth running of the Barnsley Proud to CareHub at NHS South Yorkshire to achieve objectives and meet required deadlines.

Main duties of the job

Acting as first point of contact for the Proud to Care Hub, responsible for opening, logging and distributing mail, answering telephone calls and emails from employers, job seekers, colleagues and partners, providing information, directing and prioritising queries as appropriate.

Communicate with a variety of individuals within the partnership which includes Barnsley Council and NHS South Yorkshire , staff at all levels, job seekers, employers both verbally and in writing.

Plan and carry out administrative tasks, working independently, taking guidance and advice from line manager.

About us

NHS South Yorkshire Integrated Care Board oversees healthand social care for a population of people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on thestrengths, capacity and knowledge of all those directly involved with our localcommunities to deliver our four key aims of Improving outcomes inpopulation health and healthcare; Tackling inequalities in outcomes, experienceand access; Enhancing productivity and value for money; and Helping the NHSsupport broader social and economic development.

Our near 1,000 staff are committed to addressing the broaderhealth, public health, and social care needs of the population across SouthYorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with theIntegrated Care Partnership (ICP) of health and care providers within the SouthYorkshire Integrated Care System (ICS) to collectively deliver health and careservices that meet the needs of the local population. In total there are 186 GPpractices in the region, 72,000 health and social care professionals workingacross nine NHS trusts and four local authorities, and a further 6,000voluntary, community and social enterprise sector (VCSE) organisations. We workalongside all these colleagues through local councils, our VCSEpartners and other partners to address health inequalities and widerdeterminants of health in South Yorkshire.

Job description

Job responsibilities

Communication and relationships

Acting as first point of contact for the Proud to Care Hub, responsible for opening, logging and distributing mail, answering telephone calls and emails from employers, job seekers, colleagues and partners, providing information, directing and prioritising queries as appropriate. Communicate with a variety of individuals within the partnership which includes Barnsley Council and NHS South Yorkshire , staff at all levels, job seekers, employers both verbally and in writing. Acknowledge the sensitive nature of the topics discussed and use skills of tact, diplomacy when deemed appropriate. Promote a positive image of the Hub in all dealings; being professional, tactful and helpful.

Planning and organisation

Plan and carry out administrative tasks, working independently, taking guidance and advice from line manager. Support with arrangement of meetings and / or events, including setting up and clearing of rooms and refreshments Organise documentation and types correspondence

Finance and Physical Resources

Support financial processes as required: monitoring and ordering of stationary / supplies, maintaining accurate records and ensuring delivery / receipt. Supporting invoice processes.

Information Resources

Input specific data and information into local databases and spreadsheets in line with local processes and protocols, maintaining thereafter as required. Recording actions in meetings to produce notes using agreed templates and procedures. Processing of documents, including distribution and collation of materials/responses as required. Maintain confidentiality of all sensitive information Person Specification

Qualifications

Essential

NVQ level 3 in Business Administration or equivalent experience.

Knowledge and Understanding

Essential

Keyboard skills and IT skills (experience using Microsoft Office amongst other packages). Knowledge of administrative systems and processes. Understanding of confidentiality.

Experience

Essential

Experience of working in an office or team environment.

Desirable

Experience of working in healthcare or public sector environment.

Skills and Competencies

Essential

Excellent communication skills. Ability to work both as part of a team and on own initiative. Good time management skills.

Attributes

Essential

Remain calm under pressure. Commitment to take on new challenges. Methodical/Organised approach to work. Ability to multi-task. Sensitive to the needs of others.

Desirable

Confident and enthusiastic.
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