LeDeR Administrator

Job summary

Permanent role - 30 hours per week

An exciting opportunity foran experienced administrator to join the newly established LeDeR (Learning fromthe Lives and Deaths of people with a learning disability and autistic people)Team. We are looking for someone who is passionate about reducing healthinequalities, supporting a team to utilise the learning from reviews to improvethe care of people with a learning disability or autistic people.

Location - Agile with a base ateither:

197 Eyre Street, Sheffield, S1 3FG Hilder House, 49-51 Gawber Road, BarnsleyS75 2PY Sovereign House, Heavens Walk, DoncasterDN4 5HZ Oak House, Moorhead Way,Bramley, Rotherham S66 1YY

Interview date: 3rd May 2024

Main duties of the job

The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

This role ensures the SY ICB meets its internal and external obligations in respect of the range of information that is collected and processed regarding the mortality of people with a learning disability and autistic people across South Yorkshire. The role includes assistance with the analysis and interpretation of the information collected using a range of tools and software and present this data in formats that assist the identified stakeholders. This will include data collection, presentation and analysis using excel.

To provide high standard of administrative support and ensuring a proficient, professional, and confidential service at all times for the LeDeR Team.

Ensure information and/or assistance is provided to relevant staff as required, working closely with staff at all levels to support and promote real and lasting improvements in patient care.

To support the LeDeR Team and other professionals in the receipt, processing, inputting and reporting of all aspects of Learning from Deaths recommendations.

About us

NHS South Yorkshire Integrated Care Board oversees healthand social care for a population of people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on thestrengths, capacity and knowledge of all those directly involved with our localcommunities to deliver our four key aims of Improving outcomes inpopulation health and healthcare; Tackling inequalities in outcomes, experienceand access; Enhancing productivity and value for money; and Helping the NHSsupport broader social and economic development.

Our near 1,000 staff are committed to addressing the broaderhealth, public health, and social care needs of the population across SouthYorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with theIntegrated Care Partnership (ICP) of health and care providers within the SouthYorkshire Integrated Care System (ICS) to collectively deliver health and careservices that meet the needs of the local population. In total there are 186 GPpractices in the region, 72,000 health and social care professionals workingacross seven NHS trusts and four local authorities, and a further 6,000voluntary, community and social enterprise sector (VCSE) organisations. We workalongside all these colleagues through local councils, our VCSEpartners and other partners to address health inequalities and widerdeterminants of health in South Yorkshire.

Job description

Job responsibilities

Please see job description for further detail of main responsibilities of the post and summary of main duties.

Receive telephone calls for the department and use initiative to appropriately manage phone calls and messages. Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders. Use judgement to pass on relevant information to appropriate team members sensitively and autonomously. Contribute to the maintenance of and provide day-to-day management of a comprehensive LeDeR database and dashboard. Retrieve patient data from electronic patient records on behalf of agreed organisations and in line with data sharing agreements. Undertake initial analysis of non-complex information, interpreting and presenting data to highlight issues, risks in support of decision making. To support mechanisms for implementing the presentation of valid, robust data which will support and inform decision-making processes. Collation of confidential records from external agencies GP practices, social care, hospital trusts, support provider organisations following strict data sharing agreements and policies around sharing of information and data. Person Specification

Qualifications

Essential

Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Skills and Competencies

Essential

A high level of accuracy and excellent attention to detail. Strong organisational skills and ability to prioritise work and manage stakeholder expectations. A flexible/adaptable approach to work in order to meet various deadlines. Ability to work at pace in a busy working environment and able to multi-task. Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales. Provides a high standard of customer service to all internal and external stakeholders. Strong team player with the ability to work effectively as part of a team. Excellent writing, and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to communicate clearly with a wide range of stakeholders (internal and external), both verbally and in writing, in situations where tact, diplomacy and influencing skills may be required.

Experience

Essential

Significant secretarial /administrative experience. Good working knowledge of administrative processes and procedures. Significant experience of initiating and maintaining office systems ( filing systems). Experience of drafting correspondence. Intermediate knowledge of IT systems and software programmes such as Microsoft Outlook, Word, PowerPoint and Excel and SharePoint. Demonstrable experience in dealing with the public and managing sensitive and confidential information. Demonstrable experience of minute taking and producing reports.

Desirable

Previously worked in similar position within a healthcare of public sector environment. Experience of working in a distributed team based in a number of locations.

Attributes

Essential

Fosters good working relationships and values diversity and difference.

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