Neighbourhood Housing Officer
Found in: Talent UK C2 - 2 weeks ago
34 monthscontract with a South London based LocalAuthority
JobSummary:
The overallpurpose of the Neighbourhood Housing Officer role is to deliver anintegrated generic housing service to tenants and leaseholdcustomers and to work closely with other teams councillors andTenants & Residents Associations to achieve sustainabletenancies in sustainablecommunities.
To provide a proactive and customer focused housingmanagement service across a designated area and to ensure that theCouncil fulfils its legal and contractual obligations to tenantsandleaseholders.
To act as aregular and visible presence on estates taking action to make sureestates are safe and well maintained and provide advice informationand reports on any housing managementmatter.
To support theNeighbourhood Housing Team deliver the Vulnerable ResidentsOffer.
KeyDuties/Accountabilities:
- Deliverkey housing management services to a high standard ensuring thatactivities are delivered ontime.
- Provide assistance advice andinformation to residents on the full range of tenancy and estatemanagement services and work with other service areas (e.g repairs)to ensure all contractual responsibilities aremet.
- Update management informationsystems and databases with for example data relating to customerprofiling tenancy audits estate inspections antisocial behaviourand moving homeapplications.
- Respond to complaintsmembers enquiries and problems of service delivery which are withinthe post holder s responsibility and make suggestions for improvingservice delivery.
- Ensure theefficient processing of allowances rights to compensation exgratiaclaims and discretionary awards in line with policy audit and legalrequirements.
- Ensure the delivery ofall services comply with relevant legislation andregulation.
- Investigate and manageabandoned properties.
- Conduct tenancy checksand investigate tenancy fraud.
- Tomanage decants including being point of contact for tenantliaison.
- To carry out newtenant welcome visits and tenancyreviews.
- Investigate and processtenancy changes e.g. succession assignment mutualexchange.
- Provide specific adviceand support both in person via telephone email and on estates; onareas relating to housing i.e. tenancy agreements repairshousing/tenancy support.
- Tocoordinate and carry out routine site inspections and makeappropriate recommendations in relation to communal repairs firesafety and general health and safety.
- To monitor contractsproviding estates services.
- Toproduce Estate Plans and work with other service areas to deliverthese.
- To identify nuisance andantisocial behaviour and in the first instance make an attempt toaddress the issue referring to the Tenancy Enforcement Team if theidentified problem continues for that team to investigate andremedy.
- Toinvestigate and manage other key breaches of tenancy e.gsubletting.
- To provide reports i.e.on management transfers or case work andactions.
- To work effectively withpartner agencies.
- Identify the need forand promote tenant participation and community developmentinitiatives.
Organise andattend communitymeetings.
EssentialExperienceRequired:
Anunderstanding of the issues of housing estate management health andsafety and how these impact on the wellbeing of residents and theresponsibilities oflandlords.
Knowledge ofcurrent legislation relevant to housing tenancy and leaseholdmanagement and safety and estatemanagement.
Additionalinformation tonote:
Ability to workevenings and weekends as required by thejob.
The closingdate for this position is Monday04/03/2023.
-
Neighbourhood Housing Officer
17 hours ago
London, United Kingdom chase recruitment group ltd Full timeThe overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainabletenancies in sustainable communities. To provide a proactive and customer focused housing management...
-
Neighbourhood Housing Officer
23 hours ago
London, United Kingdom Carrington Blake Recruitment Full timelondon borough of lambeth are looking for an Neighbourhood Housing Officer To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure...
-
Neighbourhood Housing Officer
5 days ago
London, United Kingdom Novax Recruitment Ltd Full time**Job Title**:Neighbourhood Housing Officer **Location**:Lambeth **Salary / Pay Rate**:£170 Per day (Umbrella) **Job Type**:Temporary *** **The Role** We are currently seeking a Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants...
-
Neighbourhood Housing Officer
5 days ago
London, United Kingdom Adecco Full timeAdecco are currently recruiting for a Neighbourhood Housing Officer for a West-London local authority. - Neighbourhood Housing Officer - Public Sector - Local Government - Housing - Full Time - Monday to Friday, 36 hours per week - Temporary role - 3 months with possible extension - £18.08 per hour PAYE / £23.74 per hour Umbrella ** This role is hybrid...
-
Neighbourhood Housing Officer
Found in: Talent UK 2A C2 - 5 days ago
London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Neighbourhood Housing OfficerLocation: LambethSalary / Pay Rate: £170 Per day (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to...
-
Neighbourhood Housing Officer
1 day ago
London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Neighbourhood Housing Officer Location: Lambeth Salary / Pay Rate: 170 Per day (Umbrella) Job Type: Temporary The Role We are currently seeking a Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents...
-
Neighbourhood Housing Officer
Found in: Talent UK 2A C2 - 1 week ago
London, United Kingdom Remedy Social Work Full timeOur Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team.The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...
-
Neighbourhood Housing Officer
2 days ago
London, United Kingdom Printing devil Full timeThe overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management...
-
Neighbourhood Housing Officer
5 days ago
London, United Kingdom iWork Recruitment Limited Full timeWhat's involved with this role: Contract to start on 17-04-23 until 21-07-23 with a possible extension. Key Duties: - The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, clients and Tenants & Residents Associations to...
-
Neighbourhood Housing Officer
1 week ago
London, United Kingdom Remedy Social Work Full timeOur Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...
-
Neighbourhood Services Officer
5 days ago
London, United Kingdom Islington & Shoreditch Housing Association (ISHA) Full timeISHA **Position**: **Position** **Job Title**:Neighbourhood Services Officer **Hours**:35 hours (full time) **Location**:ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR **Salary**:£34,891.50 **Contract**:Permanent - (a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and...
-
Neighbourhood Housing Officer
2 weeks ago
South West London, United Kingdom Public Sector Recruitment Full timeWe are looking for Neighbourhood Housing Officers for a temp to perm position in North and South West London, to start in immediately. Hours: 36 hours per week Rate: £20.58-£20.96/h Contract: Hybrid role- working in the office and site visits (working outside contracted hours may be required) Successful candidate will be working closely with residents...
-
Neighbourhood Housing Officer
1 week ago
London, United Kingdom Public Sector Recruitment Full timeWe are looking for Neighbourhood Housing Officers for a temp to perm position in North and South West London, to start in immediately. Hours: 36 hours per week Rate: £20.58-£20.96/h Contract: Hybrid role- working in the office and site visits (working outside contracted hours may be required) Successful candidate will be working closely with residents...
-
Neighbourhood Housing Officer
Found in: Whatjobs ES C2 - 1 week ago
South West London, United Kingdom Public Sector Recruitment Full timeWe are looking for Neighbourhood Housing Officers for a temp to perm position in North and South West London, to start in immediately.Hours: 36 hours per weekRate: £20.58-£20.96/hContract: Hybrid role- working in the office and site visits (working outside contracted hours may be required)Successful candidate will be working closely with residents on...
-
Neighbourhood Housing Officer
2 weeks ago
London, United Kingdom Remedy Social Work Full timeOur Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...
-
Neighbourhood housing officer
3 weeks ago
London, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Neighbourhood Housing Officer on a 3 months initial contract with the possibility of further extension. Role’s purpose This role provides a frontline, trusted service to our client’s residents, as they move in and out of their homes, coping with changes in their...
-
Neighbourhood Officer
4 days ago
London, United Kingdom A2Dominion Housing Group Ltd. Full time**Neighbourhood Officer** **Location: Ealing/Hybrid** **Salary; £31,000 - £35,000, Full Time** **12 Month Fixed Term Contract** Do you have a can-do attitude and good attention to detail? Then we would like to hear from you. We are looking for an energetic individual that can join our team as a Neighbourhood Officer to carry out tenancy management on...
-
Neighbourhood Coordinator
5 days ago
North West London, United Kingdom Page Personnel - UK Full timeWork for a well established and expanding housing association. - Hybrid working and competitive salary. **About Our Client**: A leading housing association are in need of a Neighbourhood Coordinator to join their London office. The key responsibilities of a Neighbourhood Coordinator are: - Delivering housing services to tenants - Letting properties -...
-
Neighbourhood Officer
6 days ago
London, United Kingdom MMP Consultancy Full timeMMP Consultancy is looking to recruit a Neighbourhood Officer to join a housing provider based in South East London. As a Neighbourhood Officer, you will be responsible for providing excellent personal customer service by working in partnership with internal and external stakeholders to ensure their customers' needs are met and the departmental/team...
-
Neighbourhood Housing Officer
5 days ago
London, United Kingdom Akton Recruitment Full timeCamden £21 Per Hour I am recruiting for a local authority who is looking for someone to provides a frontline, trusted service to residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people's...
