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3 months ago
Job summary
The post holder will be responsible for the allocation, co-ordination and distribution of all project work generated by the senior leadership team to respective team managers and must self-manage and prioritise their own workload. The post holder must communicate effectively and work collaboratively with both clinical, non-clinical colleagues and external agencies to ensure the delivery of a professional and co-ordinated project management service.
Main duties of the job
The post holder will be the responsible officer to oversee systems management for Facilities Services, liaising with IT to ensure all packages are up-to-date, compliant and operated within the Trust governance processes.
On occasion the post holder will act as Mentor / Trainer to new members of the team as and when required. Other duties will be incorporated and subject to the ever-changing needs of a community setting.
The post holder will maintain and in conjunction with service leads develop Facilities Services in line technological advances to ensure the most efficient and effective processes are followed.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Excellent PensionExcellent annual leave entitlements 27 to 33 days per annum dependent upon servicePaid occupational maternity, paternity, and adoption leave dependent upon serviceHealth and wellbeing supportCareer development opportunitiesAccess to salary sacrifice schemes for items such as lease vehiclesNHS Discount schemes (Blue Light Card) access hundreds of discounts and savings from everything to High Street Stores to Family Holidays and more
Job description
Job responsibilities
Provide a range of administrative and project support work to Facilities Services, to enable the department to improve its service to the patients it serves.
Act as the responsible person for oversight, input, and maintenance of applications, with a focus on Healthroster and other applications including but not limited to MiC4C (environmental audit), Accommodator (Accommodation management), Menu mark (Catering management including POS) Smartpage and TMS (Domestic Time Management system).
Lead on specific work streams, ensuring plans are in place for the completion of complex activities.
Provide high level support to projects / programmes which will include undertaking specific pieces of work. Support production of written reports and documents programme / project updates and high-level reports.
Develop and ensure new processes and procedures are in place as they change through service improvement work. Ensure communication with all stakeholders and provide training if required.
Person Specification
Qualifications
Essential
oDiploma level qualification in project management and/or administration/information. oECDL qualification or relevant experience. oEducated to NVQ level 4 in a relevant subject or equivalent previous proven experience, together with a high level of numeracy and written and spoken English.
Desirable
oBasic training qualification. oAdvanced EDCL. oPrince 2 Foundation or equivalent.
Knowledge
Essential
oSignificant project support experience including, initiating, and maintaining office systems. oKnowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access. oCan demonstrate experience in dealing with the public and dealing with sensitive and confidential information. oAdvanced keyboard skills. oExperience and understanding of project / programme methology and monitoring. oUnderstanding of project and programme management methodologies, governance frameworks and processes used to support a Project Management office (PMO). oUnderstanding data collection, collation and inputting into complex spreadsheets and documents. oExperience of producing reports in line with key project reporting mechanisms.
Desirable
oKnowledge of NHS issues.
Skills
Essential
oClear communicator with excellent written, data entry and presentation skills: capable of constructing and delivering clear information / instructions to staff and service users. oAbility to work under pressure in a busy working environment and able to multitask. oAble to work on own initiative, organising and prioritising own workload to changing and sometimes tight deadlines. oEffective team and multi-disciplinary team working. oAbility to maintain confidentiality and trust. oProfessional, calm and efficient.
Behaviours
Essential
oAn understanding of working within a diverse workforce. oA proven reliability with excellent time keeping and attendance record. oAble to demonstrate integrity and honesty. oCommitted and conscientious approach to work. oSelf-motivated. oFlexible approach.