Customer Case Handler

Huntswood CTC Limited is seeking a Remediation Case Handler to join their team. This role involves working in a specialist team supporting clients' remediation function, ensuring positive customer outcomes through phone and written interactions.The Remediation Case Handler will be responsible for processing refunds, addressing customer queries, and providing...

Remediation Case Handler **Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome** **Salary: £30,000 - £35,000 depending on experience + Bonus + Excellent Benefits** About us At Novia, we take pride in being a Multi-Award-Winning financial technology company,...

**Job Overview**: We are seeking a detail oriented and customer focused individual to join our Client Services team as a Case Handler. As a Case Handler, you will be responsible for managing positive outcomes for our orphan clients, with a focus on consumer duty and vulnerable customer principles. This is an excellent opportunity for someone who enjoys...

**Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome. Training will be 5 days per week in the offices.** **About us** At Wealthtime, we take pride in being a Multi-Award-Winning financial technology company, renowned for our 5-star service platform. Our shared...

Huntswood has a great new opportunity for Remediation Complaint Handlers, with proven experience of working in a similar role. This role is hybrid, with the first 2 weeks being office based (training), and then 2 days a week thereafter. The Remediation Case Handlers will form a specialist team supporting our clients' remediation function, ensuring positive...

**Job Specification**: **Location** - Bath**Employment Type** - Full time**Department** - Customer Operations**Appointment Type** - FTC**Hours** - 37.50**Ref No** - 10036**Job Information**: **About Us**: At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our...

**Job Specification**: **Location** - Bath**Employment Type** - Full time**Department** - Customer Operations**Appointment Type** - FTC**Hours** - 37.50**Ref No** - 10036**Job Information**: **About Us**: At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Case Handler at Wessex Water, you will play a vital role in bridging the communication gaps within our customer journeys.Key responsibilities include providing outbound warm voice communication support for...

Mane K9 Security Services LTD are looking for reliable and experienced dog handlers in the Bath area for upcoming and ongoing contracts. Applicants must be punctual, attentive, and eager to work while observing all safety protocols. Handlers must have a compliant vehicle with a trained dog (NASDU preferred but not required). **Responsibilities**: - Monitor...

We're looking for a skilled Customer Case Handler to join our team. As a key member of our customer support team, you will play a vital role in bridging the communication gaps within our customer journeys.Key responsibilities include providing outbound warm voice communication support for scheduling activities as well as operational outcomes when necessary....

**Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome. Training will be 5 days per week in the offices.** **About us** At Novia, we take pride in being a Multi-Award-Winning financial technology company, renowned for our 5-star service platform. Our shared purpose...

We are seeking a skilled Customer Case Manager to bridge communication gaps within our customer journeys. As a key member of our team, you will provide outbound warm voice communication support for scheduling activities and operational outcomes when necessary.Effective communication skills are crucial in this role. You will be able to clearly understand the...

CASE MANAGER - BathHybrid training and probation in office, then after successful completion of probation - move to hybrid model.£23,500 starting salaryplus opportunity to earn bonuses. Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Case Handler at Wessex Water, you will play a vital role in bridging the communication gaps within our customer journeys.Key Responsibilities:Provide outbound warm voice communication support for scheduling...

About the RoleWe are seeking a highly organized and customer-focused Case Manager to join our team at London & Country Mortgages. As a Case Manager, you will be responsible for liaising between customers and lenders to ensure efficient mortgage applications and providing excellent customer service throughout the process.Key ResponsibilitiesLiaise with...

Job DescriptionMortgage Case Coordinator RoleWe are seeking a highly organized and customer-focused Mortgage Case Coordinator to join our team at London & Country Mortgages. As a key member of our mortgage support team, you will be responsible for providing exceptional customer service and ensuring seamless communication between customers and lenders.Key...

About the RoleWe are seeking a highly motivated and organized Case Manager to join our Mortgage Division. As a Case Manager, you will be responsible for liaising between customers and lenders to ensure the customer receives their mortgage offer efficiently.Key ResponsibilitiesProactively manage mortgage applications and complete all administration in a...

Job Description We are currently seeking a Complex Case Manager to lead the coordinated approach to complex casework related to procedures including Fitness to Study, Return to Study, Safeguarding, Enhanced Support Process and Lessons Learned process within Student Wellbeing Services (SWS) at Bath Spa University. About the Role This key role will be...

About the RoleWe are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team at London & Country Mortgages.As a Mortgage Case Manager, you will be responsible for liaising between customers and lenders to ensure the customer receives their mortgage offer efficiently.You will also be responsible for proactively managing mortgage...

CASE MANAGER - BathOur hybrid training and probation program will equip you with the skills and knowledge to excel in this role.You'll have the opportunity to earn a competitive starting salary of £23,500, plus bonuses.As a valued member of our team, you'll enjoy a fun and rewarding work environment, with opportunities to develop and grow your career.At...