Discharge Coordinator, Maternity

3 weeks ago

Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

Job summary

Are you looking for a new challenge, do you want to work in a supportive Trust? Then the role of the maternity discharge coordinator at Ashford and St Peters(ASPH) is the job for you

We are looking for an organized, motivated, enthusiastic person to join our team and work collaboratively with the multi-disciplinary team, striving to achieve the highest standard of maternity care.

As our maternity discharge Co-Ordinator you are pivotal in the overall experience of clients leaving our trust. You will be responsible for facilitating the smooth and timely discharge of mum and baby from hospital to community care. With appropriate training we will support you to develop your knowledge and understanding of the needs of the newborn baby and be able to give practical support to mothers. We will upskill you on all our digital platforms so that you can be equipped to perform the administrative duties of the role.

Our vision is to become one of the best healthcare Trusts in the county and it all starts with you

Main duties of the job

Our successful candidates will be responsible for providing a 7 day a week service that ensures all mums and babies who have been identified as fit for discharge have a smooth transition from hospital to community care.

We will equip you to be able to advise and ensure mothers have all the relevant information and contacts they require prior to discharge.

You will become instrumental in supporting our education program by upskilling the junior work force to develop their knowledge and understanding of the discharge management including all requirements within our digital platforms, sending of birth notifications, GP liaison & the discharge process including managing patient expectations.

St Peters is a great place to work, offering a working environment with an inclusive culture that looks after, and values our people, creating a sense of belonging. We encourage applications from people who embrace our values.

The Trust understands that benefits go beyond just financial rewards and offers a wide range of staff wellbeing support. We provide opportunities for career development and from the moment you start you will be supported by our professional development team.

We offer initiatives to promote a healthy work-life balance and we have an onsite gym that is free to access. We also have an onsite nursery to support you and your family.

Should you wish to visit prior or gain more information about our post please contact

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Job description

Job responsibilities

Maintain momentum of discharge planning through supporting and working in partnership with other members of the Multi-Disciplinary Team (MDT) to identify patients early and manage expectations of the discharge process.

Act as a first point of contact for both internal and external enquiries relating to discharges.

Act as a failsafe officer to ensure all communications with community partners, in & out of area have received the discharge information so ongoing community care can be provided.

Co-ordinate the team to minimise and reduce delays in discharge.

To ensure all risk assessments have been completed on our digital platforms.

To be part of the ward handovers identifying potential early discharges

To liaise with pharmacy to get take away medication (TTA) to the ward in a timely manner.

Ensure accurate and timely documentation is completed.

Will co-ordinate and promote the use of the discharge lounge at times of high acuity.

Conduct audits within the clinical area relating to patient experience.

Support the Ward Manager with implementing changes to improve patient experience.

Person Specification

essential

Essential

Maths and English GCSE

Desirable

Maternity department experience, NHS experience

essential and desirable

Essential

GCSE or equivalent in English and maths , NVQ level 4 or equivalent experience Significant experience in a role involving caring for others or providing customer services. Experience within a healthcare or care setting Able to work in a team and indepently Able to multi task/organised with methodical methods Great communication skills Works within GDPR and sensitively Able to understand/ anticipate Patients needs

Desirable

Maternity department experience, NHS experience Knowledge of NHS IT systems Knowledge of safeguarding

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