Field Care Supervisor

2 months ago


Beccles, United Kingdom Home Support Matters Full time

Join Our Team and Drive Excellence in Care

Are you passionate about people and dedicated to maintaining “Outstanding” Care and compliance standards? Are you ready to support our team of Care/Support workers to deliver exceptional care to our customers? If so, this role is tailored to you

About Us:

Home Support Matters is committed to delivering personalised care and support that allows individuals to live life on their terms. We prioritise holistic wellbeing, addressing physical, emotional, social, cultural, spiritual, financial, and environmental needs.

Role Overview:

As a Field Care Supervisor, you’ll play a pivotal role in our customers’ and care/support workers lives. You’ll provide comprehensive support and guidance to ensure that care is delivered in line with stringent quality standards.

In the role of a Field Care Supervisor, you’ll be working 37.5 hours per week, Monday to Friday from 9 am to 5 pm, with the additional requirement for occasional on-call duties on a rota'd basis with shifts required at least every other weekend paid in addition to your salary at an enhanced rate. However, you maybe required to work outside of these hours for the needs of the business.

We offer a competitive salary, along with generous compensation for on-call duties. Additionally, benefit from a mileage allowance of 42p per mile.

Your Responsibilities: In this role, you’ll take on a variety of key tasks, including:

  • Conducting customer assessments, creating personalised care and support plans, and managing medication charts.
  • Ensuring stringent quality and compliance standards through regular audits and checks.
  • Collaborating with healthcare professionals to maintain and enhance care/support standards.
  • Providing invaluable guidance and support to our dedicated care/support workers in the field.
  • Upholding robust safeguarding practices, timely incident documentation and follow-ups on necessary actions.
  • You will be allocated to a specific area, but will be required to work in our Beccles office.

What we’re looking for: We’re seeking candidates with the following skills and attributes:

  • Proficiency in Microsoft Packages and a General Computer Literacy.
  • Proven track record in care/support work.
  • Organisation skills with an eye for detail.
  • Ability to work on own initiative and forward plan workload.
  • A full UK Driving Licence & Access to your own vehicle.
  • NVQ Level 3 in Health & Social Care or happy to commence upon completion of probation period.
  • Ideally experience leading/supervising a team but not essential.

What you’ll gain: Joining our team offers:

  • Comprehensive coverage of a conclusive training program.
  • A pension scheme to secure your future.
  • Continuous support and developmental opportunities.
  • Blue light Discount Card
  • NVQ Level 3 in Health & Social Care (If you don’t already hold this)

Join Us Today:

We welcome applications from experienced care/support workers aspiring to elevate their careers within our dynamic team. Be part of our compassionate and dedicated community at Home Support Matters.

To embark on this rewarding journey with us today. Apply now and become a valuable contributor to independent living for our customers. If you’d like to submit a CV, please send this over to recruitmenthomesupportmatters.org.uk, with any additional relevant information.

#JoinOurTeam #CareWithCompassion #CareersInCare #HomeSupportMatters



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