Field Care Manager

7 days ago


Beccles, United Kingdom Home Support Matters Full time

Drive Excellence in Care with Home Support Matters

About the Role:

We are seeking a highly skilled and dedicated individual to join our team as a Field Care Supervisor. As a vital link between our customers and care/support workers, you will play a key role in ensuring that care is delivered to the highest standards.

Key Responsibilities:

  • Customer Assessments and Care Planning: Conduct thorough assessments of our customers' needs, create personalized care and support plans, and manage medication charts to ensure seamless care delivery.
  • Quality and Compliance: Ensure stringent quality and compliance standards are met through regular audits and checks, collaborating with healthcare professionals to maintain and enhance care/support standards.
  • Team Support and Guidance: Provide invaluable guidance and support to our dedicated care/support workers in the field, empowering them to deliver exceptional care to our customers.
  • Safeguarding and Incident Management: Uphold robust safeguarding practices, document incidents, and follow up on necessary actions to ensure the well-being of our customers.

Working Arrangements:

This role involves working 37.5 hours per week, Monday to Friday from 9 am to 5 pm, with on-call duties on a rota basis, including at least every other weekend. You will receive enhanced pay in addition to your salary for on-call duties.

What We Offer:

As a Field Care Supervisor with Home Support Matters, you will have the opportunity to make a meaningful difference in the lives of our customers, working in a dynamic and supportive team environment.


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