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Care Supervisor
2 months ago
As a Field Care Supervisor at Home Support Matters, you will play a vital role in ensuring that our customers receive exceptional care and support. This is a challenging yet rewarding position that requires strong organizational skills, attention to detail, and the ability to work independently.
Key Responsibilities- Customer Assessments and Care Planning: Conduct thorough assessments of our customers' needs and create personalized care plans to ensure their well-being and safety.
- Quality and Compliance: Ensure that all care and support services meet the highest standards of quality and compliance, conducting regular audits and checks to identify areas for improvement.
- Collaboration with Healthcare Professionals: Work closely with healthcare professionals to maintain and enhance care and support standards, ensuring that our customers receive the best possible care.
- Guidance and Support: Provide invaluable guidance and support to our care and support workers in the field, helping them to deliver exceptional care and support to our customers.
- Safeguarding: Uphold robust safeguarding practices, documenting incidents and following up on necessary actions to ensure the safety and well-being of our customers.
- Proficiency in Microsoft Office: Proficiency in Microsoft Office and general computer literacy is essential for this role.
- Experience in Care and Support: A proven track record in care and support work is required, with a strong understanding of care and support principles and practices.
- Organizational Skills: Strong organizational skills with attention to detail are essential for this role, as well as the ability to work independently and prioritize tasks effectively.
- Full UK Driving Licence: A full UK driving licence and access to a vehicle are required for this role, as you will be required to travel to visit customers and care workers in your assigned area.
- NVQ Level 3 in Health and Social Care: NVQ Level 3 in Health and Social Care or a willingness to start this qualification after your probation period is required.
- Comprehensive Training Programme: A comprehensive training programme to support your development and growth in this role.
- Pension Scheme: A pension scheme to secure your future and provide financial stability.
- Continuous Support and Development Opportunities: Continuous support and development opportunities to help you grow and develop in your career.
- Blue Light Discount Card: A Blue Light discount card to provide you with discounts and savings on a range of products and services.
