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Care Team Manager

2 months ago


Beccles, United Kingdom Home Support Matters Full time
Job Description

Job Title: Care Team Manager

Company: Home Support Matters

Location: Remote (with occasional on-site visits)

Job Type: Full-time

Salary: £25,000 per annum plus additional on-call payments

About the Role:

We are seeking an experienced Care Team Manager to join our team at Home Support Matters. As a Care Team Manager, you will be responsible for leading a team of Field Care Supervisors and ensuring that all operational processes adhere to the highest quality and compliance standards.

Key Responsibilities:

  • Team Leadership: Manage and support a team of Field Care Supervisors to ensure they meet operational, quality, and compliance standards.
  • Quality Assurance: Maintain and enhance quality assurance functions and documentation to ensure that care plans meet the individual needs of service users and meet the highest standards of quality care.
  • Auditing and Compliance: Conduct regular audits to ensure that care plans and delivery meet regulatory requirements and company standards.
  • Care Delivery: Oversee the delivery of care and support services to ensure that they meet the needs of service users and are delivered to the highest standards.
  • Client Support: Act as a support function for clients, their support network, and other healthcare professionals to ensure that their needs are met.
  • Delegation and Coaching: Delegate work to team members and provide coaching and support as needed to ensure that they have the skills and knowledge required to perform their roles effectively.

Requirements:

  • Experience: In health and/or social care, with a minimum of 2 years' experience in a leadership or management role.
  • Computer Literacy: Proficiency with Microsoft packages, including Word, Excel, and PowerPoint.
  • Collaboration and Communication: Ability to work well with others, handle difficult conversations effectively, and communicate complex information clearly.
  • Pressure Management: Capable of working well under pressure and managing competing priorities.
  • Leadership Experience: Previous experience in team leadership or management, with a proven track record of success.
  • Driving Licence and Vehicle Access: Essential for the role, with a valid driving licence and access to a vehicle.

What We Offer:

We offer a competitive salary, additional on-call payments, and a range of benefits, including paid mileage and access to discounts and benefits through our Blue Light Card scheme.

How to Apply:

To apply for this role, please submit your CV and a cover letter outlining your experience and qualifications for the position.