MDU/ Bryning Band 4 Patient Pathway Coordinator

2 months ago


London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

Job summary

Band 4 Medical Day Unit / Bryning Patient Pathway Coordinator

We have an excellent opportunity that have arisen at the Medical day Unit (MDU) / Bryning at Homerton University hospital.

We are looking for an individual who are eager to learn and keen to deliver in both performance and customer service.

An administrative support and trainings on electronic system as well as providing advice and guidance will be provided for the successful applicant. Therefore, good computer, keyboard and communication skills are essential to this role.

Main duties of the job

o Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.

o Receive patient referrals and administer in line with timings and requirements as set out in Trust and National policies.

o Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.

o Escalate any issues and breaches of the Waiting Times standards to the relevant management in line with agreed escalation procedures.

o Ensure the timely and efficient transfer of patients and information between trusts/other organizations involved in the patient pathway, adhering to agreed communication pathways and protocols.

o Ensure that all health records are appropriately tracked and securely stored whilst in the department according to Health Records Policy.

o Responsible for collecting and updating patient information on the relevant databases in line with local policy, to ensure efficient pathway progress. This includes maintaining the accuracy of data at all times.

o Review and support development and implementation of Standard Operating Procedures.

o Providing support for day-to-day queries from administrators.

o Undertake any training as required to complete the tasks associated with the job role.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Trust Values, Equal Opportunities & Other Requirements

Essential

Understanding and demonstration of the Trust Values

Knowledge

Essential

GCSE - Grade A to C in core subjects or A levels Computer Skills EPR Scheduling Skills EPR HAS Skills Previous skills in administrative jobs

Desirable

Certificates in computer courses

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