Night Front Office Graduate

3 months ago

London, United Kingdom The Landmark London Full time

Enrich the Journeys of our People and
our Guests as our Night Front Office Graduate



The
Landmark London looks for unique individuals to join a team full of energy and
passion, where we value your strengths and growth potential. This could be your
moment to become a part of our journey We
are located opposite Marylebone station and a short walk from Baker Street and
Edgware Road stations.



Some of the brilliant benefits you will enjoy as a Night
Front Office
Graduate are:



Salary: £25,500 +
service charge



·        
Pension with company
contributions



·        
50% discount in all our
restaurants and Spa treatments across our properties



·        
Team member and
Friends & Family rates across our properties



·        
Complimentary stay
after passing probation



·        
Extensive discounts on
our benefits platform



·        
Access to private medical insurance



·        
Interest free season
ticket loan



·        
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing



·        
Support through development plans, apprenticeships and world-class
management development programmes to be the best you can be



·        
Bike to work scheme



·        
Recommend a Friend
incentive



·        
Uniforms provided and laundered complimentary



·        
Free meals on duty



·        
Opportunity to join our taskforces to contribute to the business
focuses, community and environment



·        
Employee
recognition schemes and Social Committee events including gala dinners and much
more



 



We are currently looking for a
passionate Graduate,
to join our Front
Office Team on a 12 month fixed-term basis, with an immediate start to
consistently deliver memorable moments and five star service to our guests and
each other. It is important to us that everyone in the team brings positive
energy to support our happy and fun environment, as we strive to build a
community of diverse backgrounds and life experiences, where we care about
careers and not just jobs.



As a Night Front Office Graduate,
your main duties and expectations for the role will include:



·        
Maintain and adhere to
The Landmark London Standard Operating Procedures in all day to day duties and
to ensure every attempt is made to deliver memorable moments to each and every
guest while providing 5* service at all times.



·        
To answer all guest
queries in the most professional manner with regard to facilities, services and
other features of The Landmark London.



·        
Acquiring the
knowledge to be able to explain the hotels products and rates on offer, and
giving recommendation to our guests to generate maximum revenue for the
department.



·        
Understanding of
relevant policies and procedures and how to deal with specific situations.



·        
Cover the main
Reception desk throughout the Night (23.00 – 0700) Assist with the daily night
audit, ensure that the night reports are completed for Accounts.



 



You will be required to work 40 hours per
week, on a shift rota.



 



We are …



·        
#20 best company to work for in The Best
Companies to Work For List 2023



·        
One of the best hotels in London



·        
A Leading Hotels of the World member



·        
5 red stars



·        
2 rosettes



·        
EarthCheck Bronze Award 2024



If you feel your experience,
personality and interest are a match for this Night
Front Office
Graduate role, we encourage you to apply today. What makes you unique makes us exceptional



All applicants must be legally
eligible to work in the UK



 

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