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Urology Rota Coordinator

1 month ago

Harrow, United Kingdom London North West University Healthcare NHS Trust Full time

Job summary

An opportunity has arisen for an enthusiastic and efficient individual to join, Urology Department as our Rota Co-ordinator/ Team Leader. We are looking for an individual who has a strong sense of initiative, excellent team work and the ability to manage a team of staff including managing their performance targets.

The post holder will provide administrative support to the clinical team, including the Service Manager, as well as supervision and leadership to the administration team across the LNWUH NHS trust - regular travel between sites will be a requirement of the role.

The role involves managing consultants, middle grade and junior doctor's rota facilitating the creation of the weekly job plan.

You will also be managing a small admin team and patient pathway coordinators with responsibilities for booking appointments and managing the outpatient activities.

The work is varied and challenging, and your role will be crucial in helping to ensure the team's key performance targets are met through administrative support and processes. You will have experience in effectively implementing and maintaining new systems.

Successful candidates must be able to demonstrate excellent communication, an attention to detail and have a thorough and methodical approach to their workloads. They must possess sound computer skills with an aptitude for learning new systems and databases.

Main duties of the job

This post is based within the Urology Department and covers the service on both hospital sites (Northwick Park and Central Middlesex). Work with Service Manager on recruitment and retention of Medical Staff. Take a lead role in filling all vacant shifts (including booking locums and re-allocation of staff to cover shortfalls) ensuring there is a weekly contingency plan in place. To provide effective management of the medical staff rotas for the surgical specialties. To communicate with external agencies arranging robust and effective surgical cover. To arrange induction programmes jointly with the post-graduate department and support training and development of medical staff. To record and monitor sickness of medical staff and provide reports for the relevant manager so that they can take appropriate action if the individual level falls below an acceptable standard, liaising closely with the Directorate of Human Resources. To arrange appropriate cover for all doctors on the rota during periods of leave and manage the payments to all locum Doctors via the health roster system. To provide day-to-day operational management for the administration team including recruitment, appraisals and continuous professional development for all admin staff.

To view the main responsibility, please see the attached the Job Description and Person Specification

About us

London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To find out more about our Trust, why not view our video we are London North West University Healthcare

LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

Ability to communicate issues to teams. Requires negotiation, facilitation and persuasion skills. Requires good interpersonal skills with a wide-ranging, diverse audience. Good written and verbal skills required. Demonstrate ability in report writing Occasionally involved in the management of highly stressful situations, the role will require the resolution of staff conflict, patient complaints and often convey unwelcome news. Role requires supporting others through difficult issues and situations drawing on advice of their manager, Human Resources and the Occupational Health Team. Demonstrate effective time management.

To view the main responsibility, please see the attached the Job Description and Person Specification

Person Specification

Qualification & Experience

Essential

Graduate Or Equivalent

Desirable

Experience of Staff Management

Skills, Knowledge & Abilities

Essential

oWritten communication oLiteracy and Numeracy skills

Desirable

oIT skills oAbility to build effective relationships with health professionals and external organisations