CAU Team Leader

2 weeks ago

Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

An exciting 8 month secondment opportunity has arisen for a full time CAU Team Leader within General Surgery, to work at our Tunbridge Wells site with some cross site working.

You will be highly organised and adaptable and possess experience in administration and leading a team within an acute hospital. You will need to be able to demonstrate leadership skills as you will be a key point of contact for the Medical Secretaries and Inpatient Booking Team. 

As well as leading an admin and booking team, the job will include monitoring all General Surgery theatre lists, validation of pathways, liaising with consultants, nursing teams, and operational managers. 

Main duties of the job

A good knowledge of the 18 week pathway and PTL is necessary to fulfil this post with a good understanding of wider NHS relationships between GPs and the Acute NHS providers.

You should be self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You will need to be able to work unsupervised and be able to deliver to tight deadlines The applicant should be able to demonstrate an interest to learn new skills.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. 

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. 

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed

Person specification

Qualifications

Essential criteria

Educated to GCSE level standard in numeracy and English or equivalent experience NVQ 3 or relevant experience (Or equivalent experience)

Desirable criteria

Educated to Degree Level

Knowledge/Experience

Essential criteria

Previous experience of leading a team in a customer service environment In depth knowledge of NHS PAS and EPR or similar administration system Good understanding of wider NHS relationships between GPs and acute hospitals Understanding of the requirements regarding patient confidentiality

Desirable criteria

Experience within a surgical division

Skills

Essential criteria

Excellent computer skills word/excel Computer literate and experienced in using MS Office packages Superior customer service skills Strong communication skills (written and oral)

Desirable criteria

Database management Understanding of 18 Week and Cancer Target rules Understanding of Health Records legislation

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