Service Administrator
1 month ago
Job summary
We are looking for an enthusiastic individual to join our Diabetes and Endocrinology Admin team as a Service Administrator on a 12 month secondment/fixed term contract.
This role will be based at the Macleod Diabetes Centre (MDEC).
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Job description
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
If you have previous experience within customer service or administration and are looking for a new challenge, this secondment/fixed term role could be for you.
As a service administrator you will be required to communicate between our patients and our clinical staff - answering patient calls and queries, nurse queries, liaising with consultants, validating patient pathways, and booking outpatient appointments.
We are looking for someone who is empathetic and can provide excellent patient care when dealing with queries and concerns from patients over the phone or via email.
Day to Day you will be ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner.
Typical tasks that you will complete are:
Proof reading clinical letters. Booking appointments from waiting lists. Setting up and updating clinics. Liaising with other health services. Assisting and supporting other members of the administrative team across the department or division, including dealing with telephone calls and resolving enquiries for patients, their carers and visitors.Working Pattern: Tuesday, Thursday and Friday 9am to 5pm
Interview Date: To Be confirmed
For further information please contact: Jo Knight, Team Leader on
This is a fixed term contract for until 31/12/2025. For current NHS employees this post could be a secondment opportunity.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements
Essential
See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
See job description text above, and (where applicable) you can download a copy of the full job description-
Service Administrator
6 months ago
Exeter, United Kingdom First Military Recruitment Full time**AR539 - Service Administrator** **Location**: Exeter **Salary**: £25,000 - £28,000 **Overview**: First Military Recruitment are currently seeking a Service Administrator on behalf of one of our clients. As a Service Administrator you will work cross-functionally within the Customer Service Team; this will primarily include the day-to-day...
-
Service Administrator
7 months ago
Exeter, United Kingdom Marshall Motor Group Full time**Service Administrator**: Job description **Service Administrator (Maternity Contract)** **Location: Audi Exeter** **Hours: 40 Hours per week (Flexible)** **Salary: £23,795.00 plus Bonus** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as...
-
Service Administrator
6 months ago
Exeter, United Kingdom Marshall Motor Group Full timeWe are seeking a Service Administrator to join our Audi dealership in Exeter. As a key part of the service team, this role provides support to our Service Advisors and the Aftersales Manager. We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed....
-
HR Services Administrator
6 months ago
Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeThe HR Services Administrator is a vital role within South Western Ambulance Service. They are the first point of contact for anyone who is interested in a career with the Trust. At South Western Ambulance we carry out extensive workforce planning to ensure the smooth running of our front-line, operational and corporate services to delivery the best patient...
-
HR Services Administrator
6 months ago
Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeThe HR Services Administrator is a vital role within South Western Ambulance Service. They are the first point of contact for anyone who is interested in a career with the Trust. At South Western Ambulance we carry out extensive workforce planning to ensure the smooth running of our frontline, operational and corporate services to delivery the best patient...
-
Service Administrator
7 months ago
Exeter, United Kingdom Marshall Motor Holdings Full time**Service Administrator (Maternity Contract)** **Location: Audi Exeter** **Hours: 40 Hours per week (Flexible)** **Salary: £23,795.00 plus Bonus** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme** **Bonus...
-
A2/administration Officer, Exeter
6 months ago
Exeter, United Kingdom Insolvency Service Full time**Details**: **Reference number**: - 307679**Salary**: - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Insolvency - Operational Delivery**Working pattern**: -...
-
Service Administration Coordinator
7 days ago
Exeter, Devon, United Kingdom Auto-sleepers Group Ltd Full timeWe are looking for an experienced Service Administration Coordinator to join our service department at Auto-sleepers Group Ltd. The successful candidate will have a strong background in customer service and administration, with experience in managing warranty claims and administration duties.Key Responsibilities:Provide a coordinated administration service...
-
Customer Service Administrator
6 months ago
Exeter, United Kingdom RME Consultants Full time**RME Consultants are pleasured to be working with an established client who seeking a confident, organised and proactive Customer Service Administrator to support their company needs.** **Role: Customer Service Administrator** **Salary: £22,000 to £25,000 per annum** **Contract: Monday - Friday, 8:30am-5:00pm** **Location: Exeter, Devonshire** **Main...
-
Administrative Services Coordinator
1 day ago
Exeter, Devon, United Kingdom LCS Legal Services Group Full timeAbout the Role:We are looking for an experienced Administrator to join our team in Dawlish. The successful candidate will have excellent organizational and communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:- Provide administrative support to the legal services team- Assist with will writing and estate...
-
Service Administrator
7 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role Based within the Centre for Womens Health in Exeter, we are looking to recruit an experienced Administrator to provide maternity leave cover for our Hysteroscopy Co-ordinator. This is a part time position and can be offered as a 12-month...
-
Service Administrator
6 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made up of dedicated, patient focused...
-
Customer Service Administrator
7 days ago
Exeter, Devon, United Kingdom Auto-sleepers Group Ltd Full time**Job Summary**We are seeking a highly motivated and organized Customer Service Administrator to join our team at Auto-sleepers Group Ltd. As a key member of our service department, you will be responsible for providing excellent customer service and ensuring the smooth administration of warranty claims.Key Responsibilities:Aid the service department in...
-
Service Administrator
6 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative service to the Ophthalmology Department within the Surgical Services Division. This dynamic role will keep you both...
-
Eoc Administrator
8 months ago
Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeThis is an important role providing administrative support to the Emergency Operations Centre team Reporting to the Emergency Operations Centres Business Manager, the primary purpose of this role is to assist in the smooth running of the Emergency Operations Centre. This role includes responsibilities relating to the monitoring and administration of...
-
Service Administrator
6 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking for an enthusiastic and motivated Service Administrator to join the Therapies team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made up of dedicated, patient focused individuals,...
-
Administrative Services Assistant
4 days ago
Exeter, Devon, United Kingdom Hays Business Support Full timeAbout the RoleThis is an exciting opportunity to join our team as an Administrative Services Assistant in Exeter. We are looking for a highly organized and motivated individual to provide administrative support to our management team.The successful candidate will be responsible for providing administrative services, including document preparation, data...
-
Service Administrator
6 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy Ensuring all...
-
Customer Service Administrator
3 weeks ago
Exeter, United Kingdom Office Angels Full timeAre you a customer service "superstar" with proven administration and organisation skills? Our client is a leading UK supplier who is seeking a motivated and experienced Administrator who thrives in a busy and detail-oriented role! Job Title: Temporary Customer Service Administrator Location: Exeter Duration: 12 weeks Hours: Mon - Thurs 8.30am-4.45pm,...
-
Client Service Administrator
6 months ago
Exeter, United Kingdom Bishop Fleming Full timeClient Service Administrator **About the role** We’re currently seeking a central Client Services Administrator to work across our Accountancy & Advisory Service ensuring efficiency and consistency of service delivery to the team and our clients. This is a great opportunity for a self-starter who has a keen eye for detail and an interest in continually...