Outpatient Booking Officer

4 weeks ago


SuttoninAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

? Join Our Team at King's Mill Hospital ?

Are you a master of organization with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further King's Mill Hospital is thrilled to announce an incredible opening for an Outpatient Booking Officer to join our dynamic team.

In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you

Your primary responsibilities will include:

- Booking and cancelling outpatient clinic appointments efficiently and effectively.

- Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.

- Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.

- Maximising the utilisation of all clinic slots to ensure the best possible patient care.

- Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.

- Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.

- Offering support to the team whenever necessary, fostering a collaborative and positive work environment.

-Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathways

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached

Person Specification

Knowledge

Essential

Knowledge of Microsoft Outlook and packages Communication with different stakeholders at various levels Evidence of team worker Ability to work under pressure Ability to prioritise Show time management skills Willingness to learn and adapt to changes

Desirable

Knowledge of 18 weeks pathway Knowledge of Medway and NHS in general ECDL NVQ Level 2 Admin Admin experience

Qualifications

Essential

Good standard of education

Desirable

Evidence of personal development

Experience

Essential

Of outpatient services and outpatient booking processes Extensive knowledge of Medway

Desirable

Customer care experience

Contractual

Essential

Ability to be flexible with working hours Adherence to Trust and departmental Policies and procedures Ability to work in a confidential settings

  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    We have a full time secondment available in the Outpatient Booking team to cover maternity leave. We are looking for a motivated and enthusiastic person who has an eye for detail and who will put the patient and customer care at the forefront of the service provided. You must have: - A good general education and have GCSE English C or above or...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    We have a full time secondment available in the Outpatient Booking team to cover maternity leave. We are looking for a motivated and enthusiastic person who has an eye for detail and who will put the patient and customer care at the forefront of the service provided. **You must have**: - A good general education and have GCSE English C or above or...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    As a case note store/admissions clerk you will support our clinicians by ensuring they have all the relevant details of a patient's medical history in order to provide safe and appropriate patient care. Your support will also be required to ensure all emergency admission activity is recorded on our patient administration computer system. To provide a...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic Clerical Officer to join our multi-disciplinary team. This post includes reception duties. - Booking appointments/follow ups - To maintain electronic patient records - To order and prep notes for clinics - Filing notes and reading discharge letters for follow ups - Welcoming clients and booking them into the unit - liaise...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team this could be the position you are looking for! A position has arisen for the role of Patient Pathway Co-ordinator within the Cardiology Team at Kings Mill Hospital. We are looking for an enthusiastic and motivated team player with empathy,...


  • Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients/RDAC are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient and RDAC clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also...


  • Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes...

  • Call Centre Clerk

    4 weeks ago


    Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Seeking a Call Centre Clerk! 3 Months Fixed Term - Full-Time/Part-Time position available! Join our dedicated team at King's Mill Hospitals, where your exceptional communication skills and customer service expertise will shine! We provide an effective and efficient 'Call Centre' that handles all outpatient appointments and caters to general patient...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    A post has arisen for the role of Patient Pathway Co-ordinator within the Diabetes and Endocrine Department at Kings Mill Hospital. We are looking for an enthusiastic and motivated team player with empathy, compassion, an excellent communicator & good problem solving skills. You will require high levels of tact and diplomacy with the ability to prioritise...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    A post has arisen for the role of Patient Pathway Co-ordinator within the Gastroenterology Department at Kings Mill Hospital. We are looking for an enthusiastic and motivated team player with empathy, compassion, an excellent communicator & good problem solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    This vacancy is a new post to work as part of a small, dedicated team in the Breast Screening program Admin Office. This is an interesting and varied role to support the Breast Screening admin Manager to help ensure NHSBSP Key Performance Indicators and Quality Assurance Guidelines are met. This role would be suitable for anyone with previous NHS clerical...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    To be the point of contact for patients accessing Audiology and ENT hospital services throughout their pathway of care. The post holder will work under the direction of their operations management team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. To...

  • Senior Receptionist

    4 weeks ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic senior receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also...


  • Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Administrator We have 2 full time posts available - 37.5 hours per week (each post is 3 days at 8-6, 1 day at 8-5.30 with one day off) - 22,383 An exciting opportunity has arisen for a Band 2 Clinic Administrator to join the busy teams in Outpatients at Good Hope Hospital. The posts are to cover...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.' To provide a comprehensive and quality administration service to the designated department of Ophthalmology. The main focus of the role is to work under the supervision of the Operations Assistant whilst working on own...


  • Sutton-in-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Job summary The Cardiology department at Sherwood Forest Hospitals NHS Foundation Trust aims to offer a high quality responsive service to both patients and General Practitioners for the diagnosis and treatment of suspected cardiovascular conditions. Our objective is to undertake locally all investigations and treatments that can reasonably be...


  • Sutton-In-Ashfield, United Kingdom Fidler & Pepper Ltd Full time

    **About us** We are a local law firm offering a range of Conveyancing and Private Client services. We have four offices based across Mansfield and combine our friendly, supportive office based community with opportunities for hybrid and remote working. We believe that being a great place to work goes hand in hand with delivering a great customer service,...

  • Legal Secretary

    6 days ago


    Sutton-in-Ashfield, United Kingdom Brook Street Full time

    **Sutton in Ashfield NG17** **Brook Street are proud to be working with one of Nottinghamshire's leading solicitor's firm. This is a great opportunity for anyone looking to work within a valued and motivated company in a newly revamped office!** **Our client is looking for a Legal Secretary to join their Family Law team. If you are an experienced Legal...

  • Office Admin Support

    2 weeks ago


    Sutton-In-Ashfield, Nottinghamshire, United Kingdom Adecco Full time

    We are currently recruiting for a Support Administrator to work for Leicestershire Police at their location which is in the vicinity of Junction 27 M1. ***PLEASE NOTE, YOU MUST CURRENTLY HOLD LEVEL 3 POLICE VETTING CLEARANCE*** if you are not Level 3 Police Vetted, please do not apply for this role. This is a temporary role working Monday to Friday 8am to...