Account Executive- Commercial Insurance

1 month ago


Brighton, United Kingdom The Wise Seeker Services Full time

We are looking for an Account executive towork with one of our clients located in theUK: a company that provides a broadspectrum of both personal and commercial insurance products. Thepurpose of the role is to provide quotations for New Business andRenewals to assist the Branch and be a referral point for theAssistants.

The role requires dealing withclients over the phone and via email to ensure retention and salestargets are maximised through the provision of efficientcommunication & negotiation skills.You will need to havegood judgement be analytical have great attention to detail beflexibleself motivated driven & deliver excellent customerservice whilst always adhering to their individual underwritingauthority limits and in accordance with the proceduremanual.

TASKS:

  • Adhereto all company policies andprocedures.
  • Continuously identify areas forimprovement and provide potential solutions to the company andreduce costs.
  • Deliver excellent customerservice whilst meeting customer requirements efficiently&effectively for NewBusiness.
  • Understand the processes andprocedures required to provide quotations & put forwardsuitable products to meet the clients demands andneeds.
  • Ensure that all product informationprovided is clear fair and not misleading allowing the customer tomake an informed decision.
  • Calculate NewBusiness premiums in accordance with the specific carrier riskappetite and guidelines or liaise with insurers for allnondelegated authority business.
  • Ensure thattelephone calls are answered & dealt with promptly& efficiently.
  • Maintain thorough andaccurate records of all customerinteractions.
  • Identify complaints and refer tothe necessary complaint handler.
  • Dealing withqueries by email telephone and in person ensuring that all SLAs areadhered to.
  • Required to be a referral pointwithin the Branch.
  • Ensure that you remaincompliant in everything that you do; including but not limited totreating customers fairly contract certainty & vulnerablecustomers.

REQUIREMENTS:

  • Competentin windowsbased programmes; word excel outlook andinternet.
  • Excellent communication skills:written and oral.
  • Ability to work alone and aspart of a team.
  • Positive candoattitude.
  • Strong teamethic.
  • Manage timeeffectively.
  • Ability to work underpressure.
  • Good personal organisationskills.
  • Good timekeeping and presentation ofself and work.
  • Strong negotiation andinterpersonal skills.
  • Articulate &Numerate.
  • Works with a high degree of accuracyin all tasks.
  • Honesty integrity reputationcompetence/capability & financial soundness as requiredunder the Financial Conduct Authority (FCA) Guernsey FinancialServices Commission Experience
  • Must have 2years minimum experience working within a broking or under writingenvironment.

BENEFITS:

  • Pension
  • Commission

#LITC1



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