Apprentice Centre Functional Skills Assistant

4 weeks ago


Lincoln, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

Job summary

The post holder will be a key player within the Apprentice Centre team. Supporting all aspects of Functional Skills provision ensuring high quality standards are applied to all aspects of the team's function. Ensuring that the service provided meets the elevated expectations of both of internal and external customers. The post holder will be a key person in all initial administration for all apprenticeship and vocational provision.

Main duties of the job

Administer and support the Functional Skills Team with all general Administration, including all aspects of Initial Administration.

About us

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more

Job description

Job responsibilities

Lincolnshire Community Health Service requires all staff to safeguard children, young people, and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at

and

LCHS policies, procedures, and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trusts website.

Record workshops and produce registers to appropriate deadlines. Record feedback and evaluation results from workshop and share this with programme leads. Support the Apprentice Centre Administration Manager in collating data for reporting. Update Ecordia contact log following receipt of workshop registers. Respond to both internal and external queries in relation to Functional Skills in a professional manner forwarding messages where appropriate. Invigilate examinations for Functional Skills or End Point Assessments as required. Use knowledge of social media to promote the Apprentice Centre Team. Assist the Apprentice Centre Team to keep processes updated through knowledge of IT. Be able to provide general administrative support within the Apprentice Centre Team. Actively contribute to own and team development undertaking training programmes as identified in behaviour and performance appraisal. To prioritise work commitments to meet the needs of the service and to manage work time effectively. To attend team meetings and contribute to the development of the service. Provide administrative support to the functional skills team for initial administrative support. Provide administrative support to the Apprenticeship Assessment team for all initial administrative support. Person Specification

Qualifications

Essential

Level 2 vocational qualification or equivalent experience (or prepared to work towards) ICT Level 2 Qualification or equivalent experience GCSE Maths and English grades A-C/4-9 or Functional skills numeracy and literacy at level 2

Skills

Essential

Excellent organisational skills. Ability to communicate with staff at all levels.

Knowledge

Essential

Knowledge of social media in a work environment

Desirable

Knowledge and understanding of ESR

Experience

Essential

Experience of providing administrative support in a busy office environment Experience in a Customer Service environment

Desirable

Experience of working in a training team

Special Attributes

Essential

Ability to prioritise to meet deadlines. Friendly, helpful, willing to help colleagues

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