Community Lead

Found in: Talent UK C2 - 6 days ago

Wolverhampton, United Kingdom Virgin Media O2 Full time

12 months FTC 

This is a field based role covering the Birmingham - Wolverhampton region

The role of the  Community Lead  is to support residents and communities through different stages of Virgin Media O2 build, working with departments across the business to build meaningful connections, bring people and communities closer together, and create a sense of belonging.

Your role will be to establish a presence in the different communities where Virgin Media O2’s build activity has been scheduled, and to prepare them for our arrival You'll hold community information events before and during build, ensuring our resident’s interests and wellbeing is at the centre of everything we do, and proactively spotting areas of concern. You'll also work alongside our sales and marketing teams to understand how best to support post build activity - how we turn residents into customers and leave behind a positive presence that demonstrates our strong values and commitment to our communities

This isn't your typical 9 to 5 role - you'll manage your own time, on the road, out and about in our communities. You'll meet with our partners and local authorities too, building positive relationships and establishing yourself as a key contact. It goes without saying that you'll be a people person, able to build rapport and empathise with people from all walks of life. You'll also be super organised with great negotiation skills, and dare we say it, bundles of resilience In return, you'll get a competitive salary, brand new company car, and a role that really allows you to make a difference.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an  equal opportunities employer  and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

Exceptional communication skills are absolutely key in this role Great organisation skills, being able to manage your own time and organise several different workloads at a time Proven ability to build strong internal & external relationships Due to the nature of the role a full UK driving license is required The other stuff we are looking for

We'd also love you to bring;

Preferred experience of managing telecommunications works within the public highway Experience of understanding commercial and contractor obligations under commercial arrangements such as NEC4. Experienced managing excavation & reinstatement of street works What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

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