Transformation Communications and Engagement Manager

2 weeks ago

Wolverhampton, United Kingdom UK Civil Service Full time

Job summary

We have an exciting opportunity to shape the communications for�two�of our major transformation Programmes in DLUHC; our SAP Transformation and Reform (STAR) Programme and the Unity Programme, which is part of the Government Shared Services Strategy.

�

We are looking for an experienced communications manager, steeped in delivering SAP enabled technology in a government shared services environment.� The job holder will lead communications for both the STAR and Unity Programmes within DLUHC, which are complex, multi-faceted transformation programmes, involving significant people change requiring working across functions and Departments to deliver an effective stakeholder engagement strategy.� For the Unity Programme, the job holder will tie DLUHC�s communications work in with that of our cluster partners, HMRC and Department for Transport, ensuring DLUHC�s business interests are represented and met.��� Both Programmes provide a unique opportunity for the job holder to pool their creative knowledge and skills working with peers and consultants both in DLUHC and in the Unity partner Departments.

�

The job holder will be a source of expertise, offering professional communications advice to STAR and Unity, in the delivery of the people change and effective stakeholder engagement.� The ideal candidate will be a big picture thinker, who can use insights to identify the needs of segmented audiences and determine how best to meet these through well developed communications and engagement plans.

�

The job holder will report directly to a G6 Head of Organisational and People Change in Finance Directorate, who sit at the heart of delivering both of these transformation programmes.

Job description

You will work as part of an expert multi-disciplinary Programme team for both the STAR and Unity Programmes. Key Responsibilities:

Developing the DLUHC communications and engagement strategy and plans for both the STAR and Unity Programmes.�Creating and embedding an effective communications rhythm within DLUHC to deliver key messages to target audience segments for both the STAR and Unity Programmes, working with HMRC and DfT for the latter.�Working with DLUHC Internal Communications and the STAR project team, including delivery partners, Deloitte and Moore Insight, to deliver a targeted phased awareness campaign to support delivery of STAR and, also, ensuring alignment to broader departmental engagement strategies and plans.�Sourcing audience insight to underpin communications and engagement strategies and plans and inform broader Programme decision-making. Using this insight proactively to manage how target audience segments move effectively through the change curve to manage their transition from �As Is� to future �To Be� process and service delivery models.�Report into STAR governance boards and checkpoints and represent DLUHC at key communications workstrand meetings and governance in the Unity Programme.Implement effective comms and engagement evaluation methods to assure audience engagement, draw out lessons learned and best practice.�In addition to the core duties of STAR and Unity Programme communications, provide communications support to senior leaders in the CFO Group, to deliver continuous improvement in Finance and HR, linked to SAP transformation.�Manage a HEO Change and Communications Support, building their capability to provide effective succession planning.�Deputising for the G6 in key Programme and stakeholder meetings to represent the change and communication strand.

Person specification

In the role you will work alongside a senior leadership team to articulate the communications strategy and plans for both these complex transformation programmes. You will also work closely with a vast range of stakeholders, including technical/digital project teams, functional teams, Arms Length Bodies, Internal Communications, change champions, end users as well with a huge programme infrastructure in the Unity Programme. This role requires the following essential knowledge, skills and experience given the pace of these Programmes and the short tenure for this role, the successful candidate will need to 'hit-the-ground-running:

Strong knowledge and experience of delivering transformation in an ERP and shared services environment.�For the STAR Programme, strong knowledge of managing people change in a SAP Success Factors and S4HANA/BW4 transformation environment.�A track record of developing and delivering creative change communications impacting all users in an organisation, in a fast-paced operating environment.�Strong knowledge and experience of using a wide mix of communication channels and tools, including; intranets and SharePoint, face-to-face, change champion, online newsletters, engagement events, videos to meet diverse audience needs.�Working in a structured project environment, managing and delivering workstream responsibilities during the lifecycle of STAR and Unity.�Creating and embedding an effective communications rhythm within a large organisation to deliver targeted transformation messages to segmented audiences across the business.�A strategic mindset, able to see the bigger picture of people change, advising senior leaders on the approach. Comfortable working alongside and presenting regularly to senior leaders at governance boards, both within DLUHC and externally.�Ability to work at huge pace, prioritising and juggling conflicting demands constantly.�Excellent written and oral communication skills, with an ability to write clearly and concisely to explain complex topics to specific audience groups.

Benefits

Alongside your salary of �38,732, Department for Levelling Up, Housing and Communities contributes �10,457 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

  • Employer Engagement Consultant

    4 days ago

    Wolverhampton, United Kingdom GTG Full time

    We are looking for an enthusiastic and experienced Employer Engagement Consultant to join our team at GTG Training Wolverhampton. We offer: - 33 days’ annual leave - Flexible leave - Generous employee discounts - Private healthcare - Workplace pension - Company car - Regular CPD opportunities via internal and external sources - and much more Hours This...

  • Head of Neighbourhoods

    4 weeks ago

    Wolverhampton, United Kingdom Bromford Full time

    **Are you a clear communicator with strong analytical skills? Do you have the ability to persuade and influence those around you? If so we want you at Bromford!** This new position will play a vital role in bringing our purpose to life here at Bromford. You’ll be accountable for a portfolio of around 22,000+ homes, and need to use your extensive...

  • Head of Community Pharmacy Clinical Services

    6 days ago

    Wolverhampton, United Kingdom Black Country Integrated Care Board Full time

    **The postholder would be responsible for**: Supporting implementation and delivery of pilots and commissioned clinical services through clinical engagement integrating community pharmacy, general practice, primary care networks, community services and secondary care. Professional oversight for dealing with clinical incidents including those that arise from...

  • Digital Marketing Apprentice

    4 weeks ago

    Wolverhampton, United Kingdom The Development Manager Ltd (TDM) Full time

    Opportunity information Salary £8236.8 per year Duration 15 months Advert closing date 29/09/2023 Description We are a call handling company handling circa 1,100 calls per day for various clients. We are looking for x2 apprentices to assist with the digital marketing and digital networking for IYPA and select clients of IYPA. Manage various social...

  • Public Engagement Officer

    7 days ago

    Wolverhampton, United Kingdom Adecco Full time

    Public Engagement Officer Hourly rate £15.26 This role would suit someone who has; - Experience of working in a social care, health, or community work environment in a statutory or voluntary organisation specific to client group - Experience of working in a team - Experience of problem solving and dealing with a range of queries **The role is based in...

  • Climate, Energy and Engagement Officer

    4 weeks ago

    Wolverhampton, United Kingdom City of Wolverhampton Council Full time

    Job Introduction **Climate, Energy and Engagement Officer** **Salary - £41,418 - £46,464 (Grade 7)** **Hours - 37** **Contract type - Full Time, Permanent** Passionate advocate of climate action? Seeking to further enhance your existing net zero and energy sector skills and knowledge? Got extensive experience of fostering relationships, meaningful...

  • Technical Programme Manager

    3 weeks ago

    Wolverhampton, United Kingdom INTEC SELECT LIMITED Full time

    **Technical Programme Manager** A leading financial service corporation is currently recruiting a Technical Programme Manager who has recent change/transformation experience within Infrastructure / Cloud as our client embarks on a digital transformation in order to modernise their complexIT estate. You will responsible for the strategic partnership with the...

  • Project Manager

    3 weeks ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job summary The Project Manager role is responsible for co-ordinating key strategic projects as part of the Trust's Transformational Programme, as well as supporting and monitoring delivery of the cost improvement plans. This is a key role in helping the organisation achieve a fit and sustainable future. The Project Manager is responsible for the day...

  • Human Resources Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Enzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations.Trinity is a 10-year joint venture between Enzen and Sapphire Utility...

  • Human Resources Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Enzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations. Trinity is a 10-year joint venture between Enzen and Sapphire Utility...

  • Human Resources Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Enzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations.Trinity is a 10-year joint venture between Enzen and Sapphire Utility...

  • Human Resources Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Enzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations.Trinity is a 10-year joint venture between Enzen and Sapphire Utility...

  • Human Resources Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Enzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations.Trinity is a 10-year joint venture between Enzen and Sapphire Utility...

  • Communications Officer

    1 week ago

    Wolverhampton, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    Job DescriptionMy super client based in Wolverhampton area, is looking for a communications officer to join their marketing team. The permanent role, will require someone who can travel to Wolverhampton 2 x days per week and 3 x days the 2nd week (so a ten day fortnight). You will be responsible for:Internal communicationsPress release writingExternal...

  • Community Safety Coordinator

    13 hours ago

    Wolverhampton, United Kingdom City of Wolverhampton Council Full time

    Job Introduction **Community Safety Coordinator** **Salary - £41,418 - £46,464 (Grade 7)** **Hours - 37 per week (flexible working)** **Contract type - full time** The Safer Wolverhampton Partnership aims to improve the quality of life for people who live, work and visit Wolverhampton by co-ordinating partnership activity to prevent and reduce crime...

  • Human Resources Advisor

    1 week ago

    Wolverhampton, United Kingdom Enzen Global Limited - UK Full time

    Job DescriptionEnzen is a global knowledge enterprise that focuses on gaining, refining and sharing expertise in the energy and utility sector. It provides strategic advisory and delivery of outcome-driven solutions to leading businesses, governments, non-governmental and not-for-profit organisations.Trinity is a 10-year joint venture between Enzen and...

  • Senior Community Psychiatric Nurse

    2 weeks ago

    Wolverhampton, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Job summary An opportunity has arisen for a permanent, full-time, Band 6 Senior Community Psychiatric Nurses to join the Complex Care Team; a mental health community service in Wolverhampton. Band 6 Salary: Per Annum Hours: hours per week The Complex care service is based at Penn Hospital in Wolverhampton. We are a community based service and...

  • Senior Manager, Project Management

    2 weeks ago

    Wolverhampton, West Midlands, United Kingdom The Royal Wolverhampton NHS Trust Full time

    The Project Manager role is responsible for co-ordinating key strategic projects as part of the Trust's Transformational Programme, as well as supporting and monitoring delivery of the cost improvement plans. This is a key role in helping the organisation achieve a fit and sustainable future. The Project Manager is responsible for the day to day...

  • Graphic and Motion Executive

    6 days ago

    Wolverhampton, United Kingdom Restore Full time

    **Business Unit: Digital** **Location: Wolverhampton WV14 0UJ** **Contract Type: Permanent - Full Time** **Hours: 42** **Salary**: **£25,000 -** **£28,000** - Are you an highly experienced Graphic Design Executive looking for a new challenge? If so, you may be perfect for this new role that Restore has to offer! - As Graphic Design Executive, you will,...

  • Franchise - Community Associate

    4 weeks ago

    Wolverhampton, United Kingdom IWG plc Full time

    Your job, your way Community Associate Please note, you will be employed by a Regus Franchise Owner. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better,...