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Quality Improvement Care Coordinator

3 months ago

Saint Leonards, United Kingdom Hastings & Rother Healthcare Full time

Job summary

Do you:

Enjoy working as part of a team in an administrative role?

Want to be part of a rapidly growing organisation?

Thrive in a busy and challenging working environment?

If this sounds like you, then we would love to hear from you

Hastings & Rother Healthcare are currently looking for a full-time Quality & Improvement Care Coordinator to join our dynamic and evolving organisation. Previous experience of working in a busy general practice environment is preferred.

Benefits:

Flexible working patterns Access to EAP Access to the NHS pension Five weeks annual leave plus bank holiday

Main duties of the job

As a key member of the Quality Improvement Team (QIT)administrative team, your primary role will be to enhance our practice systemsto elevate patient care and outcomes. The team focuses on critical areas suchas Diabetes reviews, Cervical Screening, Child immunizations, LearningDisability reviews, and Hypertension management to name a few.

Your role will include leading on specific recall areas,overseeing patient recall administration, and looking at patient datasystematically to improve our recall systems.. As a team, we will collaborateto update procedures aimed at enhancing efficiency and ensuring timely patientfollow-ups. This collaborative effort will be crucial in improving our overallpatient care and operational effectiveness.

Additionally, as part of the Quality Improvement Admin team,you will contribute to developing strategies that optimize practice incomewhile upholding high standards of care. Your efforts will ensure that theseimprovements benefit both the operational success of the practice and theoverall well-being of our patients

About us

Hastings &Rother Healthcare consists of three GPpractices within Hastings and St Leonards. We are an organisation that israpidly expanding and we currently cover the largest patient population inHastings & St Leonards.

We have a highlyskilled clinical team working across the sites, which include; experienced GPs,Practice Nurses, HCAs, Nurse Practitioners, Clinical Pharmacists, ParamedicPractitioners, a Mental Health Nurse and Physiotherapists.

Interviews week commencing 26th August 2024

We reserve the right to close this advertisement early if we receive a high volume of applications.

Job description

Job responsibilities

To work with the Quality Improvement Team(QIT) to identify, implement and review the systems within the Practice, tomaximise income and patient outcomes.

To utilise Practiceand patient data to improve performance and assist the Practice in meetingtargets and improving the provision of health to the Practice population.

Please see attached document for full job description.

Person Specification

Qualifications

Essential

Minimum requirement of GCSEs A-D including a C in English or equivalent

Experience

Essential

Experience of working in a busy office environment IT literacy including excellent proficiency in word processing, excel and data entry Experience in working as a member of a team

Knowledge and Skills

Essential

Knowledge of general office procedures Good organisational skills Understand and have a commitment to the principles of equal opportunity and diversity Manage and prioritise multiple tasks Be able to work under pressure and have clear systems/strategies in order to prioritise workload

Desirable

Knowledge of EMIS Good understanding of MS Excel