Apprentice Care Coordinator

2 months ago


Blunsdon Saint Andrew, Swindon, United Kingdom First City Nursing and Care Full time
About the Role

This is an exciting opportunity to join First City Nursing and Care as an Apprentice Care Coordinator. As a key member of our team, you will play a vital role in providing exceptional care and support to our customers.

Key Responsibilities
  • Communicate effectively with care workers and resolve queries in a timely manner
  • Maintain telephone contact with customers and staff members
  • Ensure telephone calls are answered in a timely, polite, and professional manner
  • Ensure all paperwork is completed and entered onto relevant systems
  • Act as a referral point for dealing with more complex or technical requests, complaints, and queries
  • Work as part of a team that revolves around person-centred care and support
  • Undertake a range of administration tasks suited to the current level of training and development
  • Complete coursework on time and to a high standard
Requirements
  • Be 16 years of age or older
  • Have at least a grade C or 4 GCSE or equivalent in Maths and English or be willing to undertake Functional Skills as part of the course
  • Have an understanding and/or interest of the health and social care sector
What We Offer

We offer a competitive salary of £13,312 per annum, with the opportunity to progress and develop your skills and knowledge. You will also receive comprehensive training and support to ensure your success in this role.

As a team, we offer 24/7 support to both our staff and customers to ensure the highest quality care and support is delivered.

This is a fantastic opportunity to start your career in the health and social care sector and make a real difference in the lives of our customers.



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