Apprentice Care Coordinator
2 months ago
This is an exciting opportunity to join First City Nursing and Care as an Apprentice Care Coordinator. As a key member of our team, you will play a vital role in providing exceptional care and support to our customers.
Key Responsibilities- Communicate effectively with care workers and resolve queries in a timely manner
- Maintain telephone contact with customers and staff members
- Ensure telephone calls are answered in a timely, polite, and professional manner
- Ensure all paperwork is completed and entered onto relevant systems
- Act as a referral point for dealing with more complex or technical requests, complaints, and queries
- Work as part of a team that revolves around person-centred care and support
- Undertake a range of administration tasks suited to the current level of training and development
- Complete coursework on time and to a high standard
- Be 16 years of age or older
- Have at least a grade C or 4 GCSE or equivalent in Maths and English or be willing to undertake Functional Skills as part of the course
- Have an understanding and/or interest of the health and social care sector
We offer a competitive salary of £13,312 per annum, with the opportunity to progress and develop your skills and knowledge. You will also receive comprehensive training and support to ensure your success in this role.
As a team, we offer 24/7 support to both our staff and customers to ensure the highest quality care and support is delivered.
This is a fantastic opportunity to start your career in the health and social care sector and make a real difference in the lives of our customers.
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