Claims Adviser

3 months ago


StocktononTees, United Kingdom Manpower UK Full time

Claims Adviser

Salary: £23,500
Role Type: Full-time (37 hours per week), hybrid working available after training
Location: Cavendish House, Prince's Wharf, Stockton-on-Tees

Do you want to support people during a crucial time and help them feel empowered?

We're looking for a compassionate, customer-focused individual to join our team at Cavendish House as a Claims Adviser for the Health Assessment Advisory Service (HAAS). You'll be the first point of contact for claimants, providing essential support and resolving enquiries with care and efficiency. After training, you'll enjoy the flexibility of hybrid working.

What you'll do:

  • Be the first point of contact: Assist claimants with their enquiries, offering clear and timely solutions with empathy.
  • Ensure accuracy: Manage data entry and administrative tasks with meticulous attention to detail.
  • Deliver exceptional service: Provide solution-focused support, ensuring claimants feel heard and supported throughout their experience.

What we offer:

  • Salary: £23,500 per annum
  • Flexible working: Hybrid options available after training
  • Benefits:
  • Annual leave: 25 days per year, increasing to 33 days after 12 weeks
  • Exclusive staff discounts: Save on a variety of lifestyle products and services
  • Pension scheme: Secure your financial future
  • Eye care vouchers: Support for eye tests and glasses
  • Referral schemes: Earn rewards for recommending new hires
  • Development opportunities: Access to personalised online courses to enhance your career, with support from our global talent coaches.

Key responsibilities:

  • Handle a high volume of inbound and outbound calls with professionalism and care.
  • Provide accurate advice, helping claimants understand their options and rights.
  • Log and maintain claimant information using our online systems with precision.

What you need:

  • Previous experience in customer service and call handling.
  • Strong communication, problem-solving, and organisational skills.
  • IT proficiency, with a keen eye for detail in data entry.
  • Experience with CRM systems (advantageous but not essential).

Ready to make a difference?

If you're a compassionate and dedicated individual looking to support others, we'd love to hear from you Apply today and help us improve the lives of claimants as they navigate the health assessment process.

Manpower UK is acting as an Employment Business in relation to this vacancy.


  • Claims Adviser

    4 weeks ago


    Stockton-on-Tees, United Kingdom Manpower UK Ltd Full time

    Claims Adviser Salary: £24,570 Role Type: Full-time (37 hours per week), hybrid working available after training Location: Cavendish House, Prince's Wharf, Stockton-on-Tees Do you want to support people during a crucial time and help them feel empowered? We're looking for a compassionate, customer-focused individual to join our team at...

  • Claims Adviser

    2 months ago


    Stockton-on-Tees, United Kingdom CV-Library Full time

    Claims Adviser Salary: £23,500 Role Type: Full-time (37 hours per week), hybrid working available after training Location: Cavendish House, Prince's Wharf, Stockton-on-Tees Do you want to support people during a crucial time and help them feel empowered? We're looking for a compassionate, customer-focused individual to join our team at...

  • Claims Adviser

    1 month ago


    Stockton-on-Tees, United Kingdom Manpower UK Ltd Full time

    Claims AdviserSalary: £23,500Role Type: Full-time (37 hours per week), hybrid working available after trainingLocation: Cavendish House, Prince's Wharf, Stockton-on-TeesDo you want to support people during a crucial time and help them feel empowered?We're looking for a compassionate, customer-focused individual to join our team at Cavendish House as a...

  • Claims Adviser

    2 months ago


    Stockton-on-Tees, United Kingdom Manpower UK Full time

    Claims Adviser Salary: £23,500 Role Type: Full-time (37 hours per week), hybrid working available after training Location: Cavendish House, Prince's Wharf, Stockton-on-Tees Do you want to support people during a crucial time and help them feel empowered? We're looking for a compassionate, customer-focused individual to join our team at Cavendish...

  • Claims Handler

    6 months ago


    Stockton-on-Tees, United Kingdom Nixon Allen Ltd Full time

    Claims Handler required to join a very highly respected insurance brokerage due to growth. As Claims Handler you will deal with a wide range of commercial insurance claims, and manage the insurance claims journey from start to finish. You will advise clients on how to make claims, log new notifications, and update all records accurately on the system. You...

  • Claims Specialist

    2 months ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Manpower UK Full time

    Claims Adviser Role OverviewWe are seeking a compassionate and customer-focused individual to provide essential support to claimants as part of our Health Assessment Advisory Service (HAAS) team at Cavendish House.Job Responsibilities:Be the first point of contact for claimants, assisting with enquiries and providing clear and timely solutions with...

  • People Leader

    7 months ago


    Stoke-on-Trent, United Kingdom Claims Consortium Group Full time

    Are you an experienced insurance professional with a passion for people management? Claims Consortium Group is seeking a dedicated and knowledgeable individual to join our team as a People Leader. In this role, you will utilize your insurance and claims management experience to lead and support our claims team. As a proven People Manager, you will be...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Themis Recruit Full time

    Are you an experienced solicitor looking for a new challenge? Do you have a passion for personal injury and clinical negligence law? We are currently seeking a Dispute Resolution Solicitor to join our team at Themis Recruit.About the Role:Manage a diverse caseload of personal injury and clinical negligence claims.Investigate claims, obtain medical evidence,...


  • Leigh-on-Sea, United Kingdom Insuremore Ltd Full time

    Insuremore Limited is an award winning, new breed insurance retailer, that is passionate and committed to making insurance better. We sell a wide range of personal lines insurance products direct to consumers online including Wedding, Cycle and Gadget. This role will be responsible for delivering a high quality, professional and efficient claims management...

  • Claims Team Leader

    2 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Team Leader Location:  Glasgow/Stoke-on-Trent/Leeds Hours:  35 hours per week, Monday - Friday Successful candidates will be required to attend one of our offices at least once a week, at either Glasgow, Stoke-on-Trent or Leeds. Our Opportunity: Davies are looking to recruit a talent Team Leader to join our Casualty team. Joining Davies as a...


  • Stockton-on-Tees, United Kingdom Enable Sales Recruitment Full time

    **Salary upto £45,000 per annum** **Annual Bonus Potential** **Rapidly growing Company** We are recruiting on behalf of one of the UK's largest Independent Insurance Brokers who currently wish to add additional Renewals Account Executives to their Stockton-on-Tees office. You will play a key role ensuring the renewal and retain of all held business and...

  • Home Claims Handler

    1 month ago


    Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time €24,300

    Hours : 37.5 - Monday to Friday 8am-7pm on a rotational basis Salary: £24300 Location: Bexhill Contract : Hybrid Start Date : 13th of January Role purpose Reporting into our Home Claims Leader the Home Claims Handler will responsible for the management of home claims handling within their handling authority limit. The Home Claims Handler is also...


  • Newark-on-Trent, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Salary £20,000 - £23,000 (dependant on experience)** **Full Time** **Permanent Contract** **Location: Newark** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years....


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Themis Recruit Full time

    As a Dispute Resolution Solicitor at Themis Recruit, you will be responsible for managing a diverse caseload of personal injury and clinical negligence claims.Key Responsibilities:Independently manage a caseload of personal injury and clinical negligence claims from initial client consultations through to settlement.Conduct all necessary investigations for...


  • Shipston-on-Stour, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Rural Surveyor Role OverviewWe are seeking a RICS qualified Agricultural Property Specialist to support our expanding Rural Department. Key responsibilities include:• Diversification and Planning: advising clients on business growth strategies, agricultural diversification, and planning matters.• Estate and Property Management: providing expert advice on...


  • Shipston-on-Stour, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Rural Surveyor Role OverviewThis is an exciting opportunity for a RICS qualified Rural Chartered Surveyor to join our expanding team at ROSE & YOUNG RECRUITMENT LTD. The successful candidate will have a strong background in rural property management, valuations, and estate administration.The ideal candidate will have at least 2 years PQE and be able to...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Harrison Holgate Full time

    We are looking for a highly skilled Global Insurance Business Developer to join our team at Harrison Holgate. In this role, you will be responsible for generating new contract and renewal enquiries, submitting endorsements and amendments to existing policies for approval, and advising clients/agents on specific risk management.The successful candidate will...

  • Recoveries Lead

    2 weeks ago


    Basford, Stoke-on-Trent, Staffordshire, United Kingdom CV-Library Full time

    Are you looking for the next step up in your claims career? Are you currently working in claims and wanting a new direction? If so, this could be the job for you! We are looking for people to work on a Hybrid basis for a growing claims company. Where: Hybrid with our Newcastle under Lyme office, ST5 When: Monday - Friday, 7.5 hours per...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Harrison Holgate Full time

    Harrison Holgate is seeking a Risk Management Coordinator to join our team. In this role, you will be responsible for working on a global book of business, generating new contract and renewal enquiries, submitting endorsements and amendments to existing policies for approval, and advising clients/agents on specific risk management.The estimated salary for...


  • Shipston-on-Stour, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Rural Land Management Consultant PositionWe are looking for a highly skilled Rural Surveyor to join our team as a Rural Land Management Consultant. Key responsibilities include:• Diversification and Planning: developing and implementing diversification strategies for rural estates and businesses.• Estate and Property Management: providing expert advice...