Service Support Specialist

4 weeks ago


Milton Keynes, United Kingdom Sungrow EMEA Full time
Your mission

Welcome toyour new role at Sungrow as ourService Support SpecialistinUK

Are you curiousto learn how you can help us build a sustainablefuture
Would you like to see how you can contribute to thegrowth of our clean energy solutions

Then have a look at yourresponsibilities below:

  • Youll support a team of field serviceengineers who work on commissioning andmaintenance.
  • Youll ensure operationalprocedures are documented and consistentlyapplied.
  • Youll take care of Health &Safety on behalf of service for UK.
  • Youllsupport EMEA Sales by attending relevant tradeshows and negotiatingSLAs.
  • Youll maintain positive customer ratingsby ensuring the quality of our aftersalesservice.
Yourprofile

Do you have the legalright to work in UK

Beforeapplying please ensure you have the legal right to work in UKwithout the need for visa sponsorship.

What will you need to besuccessful

  • Fluency inEnglish at least C1
  • Degree in electricalengineering or qualifications as an electricaltechnician
  • Several years of experience in theenergy sector with onsite expertise
  • Managementexperience and exposure to contractnegotiations
  • Knowledge of health &safety regulations in UK
  • Driving license andwillingness to travel
  • Readiness to work on callduty which may include weekendsWhat can make you anideal candidate
  • Twoyears experience in the renewable energysector
  • Indepth knowledge of the solar energymarket in your country
Whyus

Clean and accessibleenergy is the key to a sustainablefuture on our planet

We are withthe strongest PVinverter R&D team and we are the largestinverter manufacturer. If you decide to join our team you willbenefit from the following:

  • Opportunities for career advancementas we are growing very fast in the EMEAregion
  • Bonus payment on a fixed schedule everyyear based on performance
  • A multinational teamwith a diverse and inclusive mindset
  • Travelwithin Europe for training sessions or to attend renewable energyevents
  • Opportunity to visit our R&Dfacilities in ChinaCommitment to diversity andinclusion atSungrow

Ourjob descriptions were written with inclusivity in mind by using thefollowing criteria:
1) We use a to avoid genderedlanguage.
2) We avoid superfluous requirements byseparating essential needs from nice to haves.
3) We donot discriminate based on gender age religion ethnicity sexualorientation or disability.
4) We do not use stock imageryin our career page all photos and videos represent our internalculture.



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