Operations Coordinator

1 month ago


Warwick, United Kingdom CitySprint Full time
Operations Coordinator

Operations Coordinator | Warwick | Permanent

Salary: 24,169

Shifts: Between 10 am to 7 pm

Hours:  40 hours per week, Monday-Friday

Benefits and perks:

An  impressive holiday allowance  that rises in line with your years of service. Additional day off  for your birthday so you can celebrate in style. Death in Service  allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our  enhanced Maternity and Paternity leave. Complimentary day of annual leave  to cherish unmissable family moments – could be graduation, first day of school or moving home. Look after your wellbeing with access to a  health and wellness program. Make the most of  ‘Medicash Perks at Work’  – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our  ride to work  scheme means you can keep fit while saving money – what’s not to like? Travel for cheaper withinterest free  season ticket loans  (available after a years’ service).

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Operations Coordinator to ensure we continue growing and improving every day.

This is where YOU come in

CitySprint have an exciting opportunity for an Operations Coordinator .

We are looking for a superstar who enjoys coordinating the activities and efforts of teams to ensure a streamlined and efficient Operation, resulting in excellent service for our customers and colleagues.

In this role you will be building excellent working relationships with both staff and clients in the Service Centre and beyond and be the go to person who designs and delivers an effective operation with couriers and suppliers.

The main responsibilities within the Operations Coordinator role are:

 Answer phone lines promptly and professionally  Arrange relevant collections, transit routes and deliveries Input event tracking for all bookings and in-transit consignments taken  Liaise with both Operations departments and where required Imports, to ensure any imports arrive back in line with correct SLA (transit time) Provide the Customer with updates on all exceptions or issues Request and enter all POD’s from relevant agents Report all discrepancies to Managers Provide quotes when requested to the relevant Customer Monitor the emails for the Service Centre Work with suppliers (agents) to deliver a seamless, high quality Customer Experience

The ideal candidate will demonstrate the following:

Have some experience in suppoorting the control with dispatching vehicle or allocating the vehicle. Treats people with respect under all circumstances. Responds promptly and appropriately to the needs of the customer and suppliers to ensure their requests for service and assistance are adhered. Ensure all jobs are collected and delivered with agreed timescales – Delivery by Time. Client operational queries are dealt with effectively and promptly and the client is made fully aware of the outcome. Being proactive in suggesting to your manager how we can improve our service delivery. Skilled listener, able to understand and empathise with Customers whilst understanding context and the Customer supplier relationship Ability to self-motivate and work with the minimum of supervision

If this Operations Coordinator role sounds like you, we really want to hear from you 

The   successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.



  • Theatre Coordinator

    5 months ago


    Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    The Operating Department at Warwick Hospital are recruiting for a Band 6 Theatre Coordinator. The Theatre Coordinator will coordinate the operating department’s activity, including liaising with all members of the multi-disciplinary team to ensure effective NCEPOD, trauma and elective theatre utilisation. They will also provide administrative support to...


  • Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    We are looking for a highly motivated individual to work within the Acute Medical Unit. Working directly for the Ward Manager, the Ward Operational Co-ordinator will play a key role in providing operational and administrative support to ensure the wards run as effectively as they can. You will support the Ward Manager in managing and scheduling the...

  • Assistant Coordinator

    1 month ago


    Warwick, United Kingdom CV-Library Full time

    Job Title: Assistant Coordinator Duration: 12 months, extensions likely Location: Warwick/Hybrid (once per week requirement in the office) Salary: £32500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate...

  • Assistant Coordinator

    1 month ago


    Warwick, United Kingdom Adecco UK Limited Full time

    Job Title: Assistant Coordinator Duration: 12 months, extensions likely Location: Warwick/Hybrid (once per week requirement in the office) Salary: £32500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all...

  • Events Coordinator

    4 days ago


    Warwick, United Kingdom Hamlin Knight Full time

    Our client is a reputable and forward thinking membership governing body to the property industry. Due to expansion, they are now seeking an Events Coordinator is to assist with the operations of the courses and events department. Main Duties and Responsibilities: Managing speaker relationships Ensuring invoices are paid and purchase orders are raised...

  • Events Coordinator

    5 days ago


    Warwick, United Kingdom Hamlin Knight Full time

    Our client is a reputable and forward thinking membership governing body to the property industry. Due to expansion, they are now seeking an Events Coordinator is to assist with the operations of the courses and events department.Main Duties and Responsibilities:Managing speaker relationshipsEnsuring invoices are paid and purchase orders are raisedBooking...

  • Events Coordinator

    1 week ago


    Warwick, United Kingdom Hamlin Knight Full time

    Our client is a reputable and forward thinking membership governing body to the property industry. Due to expansion, they are now seeking an Events Coordinator is to assist with the operations of the courses and events department.Main Duties and Responsibilities:Managing speaker relationshipsEnsuring invoices are paid and purchase orders are raisedBooking...


  • Warwick, United Kingdom telent Full time

    **Apprenticeship Coordinator** At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into...

  • Procedures Coordinator

    5 months ago


    Warwick, United Kingdom National Grid Full time

    **Procedures Coordinator**: - Location: Warwick, GB, CV34 6DA- Division: Safety, Health & Sustainability- Job Type: - Requisition Number: 52876- Department: Electricity Transmission - Non-Operations- Job Function: Safety, Health, Environment and Resilience**About the role**: NGET is at the heart of energy in the UK. The electricity we provide gets the...


  • Warwick, United Kingdom Apex Recruitment Services Full time

    **6-month FTC** **Location: Warwick** **Hybrid Working Model** **37.5 hours per week with flexible start and finish times (Part time hours would also be considered)** An exciting opportunity to join a global organisation within the automotive industry as a Customer Service Coordinator has arisen. Join us for an exhilarating 6-month journey where you...

  • Training Coordinator

    5 months ago


    Warwick, United Kingdom Protyre Full time

    Micheldever Tyres are looking for a **Training Coordinator** to support **Protyre Autocare** colleagues within the wider MTS group. Working closely with technical training, apprenticeship and operation teams to ensure delegates receive a first-class experience when enrolling onto a range of learning pathways, courses and qualifications. You will manage all...


  • Warwick, United Kingdom Pilgrim's Pride Ltd. Full time

    We have an exciting opportunity for an experienced Operational Excellence Specialist. Working together with the Operational Excellence Manager, directing, and managing the Operational Excellence Management method to leverage profitability whilst taking ownership and responsibility for delivery across all our sites. Leading a team of Coordinators of...


  • Warwick, United Kingdom National Grid Full time

    **Recruitment Coordinator**: - Location: Warwick, GB, CV34 6DA- Division: Talent Acquisition Administration- Job Type: - Requisition Number: 53060- Department: - Job Function: Administration**The role**: We are looking for a proactive and intuitive Recruitment Co-ordinator to join our cohesive Recruitment Operations team for 12 months. Working as a...


  • Warwick, United Kingdom Optimise By Recruitment Full time

    Optimise by Recruitment are currently working alongside a UK leader within the Manufacturing industry. Due to growth and expansion within the company, they are seeking to recruit a Lead Production Coordinator to join their company! **Job Purpose** Effectively lead and supervise a manufacturing team to ensure that they achieve production, quality, and H&S...


  • Warwick, United Kingdom Baxi Heating UK Limited Full time

    Fleet Operations Manager(6 Month Fixed Term Contract)About the Role:We are seeking an experienced Fleet Operations Manager to join our Fleet & Compliance Team at Baxi Heating UK Limited. The role will involve managing a fleet of vans for our field workforce across the UK and Northern Ireland, ensuring compliance and timely maintenance, while managing costs...

  • Events Coordinator

    1 day ago


    Warwick, United Kingdom Hamlin Knight Careers Full time

    Our client is a reputable and forward thinking membership governing body to the property industry. Due to expansion, they are now seeking an Events Coordinator is to assist with the operations of the courses and events department.Main Duties and Responsibilities:Managing speaker relationshipsEnsuring invoices are paid and purchase orders are raisedBooking...


  • Warwick, United Kingdom National Grid Full time

    **About the Role**: An exciting opportunity has arisen for a Recruitment Coordinator - Early Careers to join our team on a 12-month FTC. This role is working as part of the Operations team within Recruitment team who are part of the wider People and Culture team. The team provides all the permanent recruitment support to National Grid The Operations team...

  • Procedures Coordinator

    5 months ago


    Warwick, United Kingdom National Gas Full time

    **About the role**: - NGET is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing and improving. In NGET we are passionate about both operating our network safely and providing...


  • Warwick, United Kingdom Jaguar Land Rover Full time

    **Job Description REQ ID: 117994 JOB TITLE: Agile Project Coordinator SALARY: £33,400 - £44,200 POSTING END DATE: 7 Aug 23 LOCATION: Warwickshire We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility...


  • Warwick, United Kingdom 3P Innovation Ltd Full time

    3P innovation is a dynamic and successful engineering and product development company, helping multi-national customers develop, produce and commercialise new products. We offer a powerful combination of product development and customised automation skills and methodologies to help customers develop new products not just for manufacture, but for successful...