Customer Service Coordinator
6 months ago
**6-month FTC**
**Location: Warwick**
**Hybrid Working Model**
**37.5 hours per week with flexible start and finish times (Part time hours would also be considered)**
An exciting opportunity to join a global organisation within the automotive industry as a Customer Service Coordinator has arisen.
Join us for an exhilarating 6-month journey where you will be the operational customer liaison for customers issues related to Orders, Shipments, Product Availability and Logistics.
Our client is a global organisation and world leading provider of innovative technologies to the automotive sector operating in over 24 countries.
**Customer Service Coordinator Duties**:
- To provide customers with regular updates and information related to order status, product availability, shipments, returns and support to maximize sales; liaise with supply chain and logistics to provide recovery plans when parts are delayed.
- Ensure accurate order load, verify orders are received and processed as expected, and that all orders adhere to Legal requirements
- Support in identifying pricing / credit issues and follow up for resolution
- Manage shipment preparation and liaise with warehouse for pick/pack and dispatch of goods to customer, ensuring compliance with customer / legal requirements
- Co-ordinate the processing of reverse logistic requests.
- Working in line with DOA and all written processes
- Manage and report customer complaints, and ensure timely feedback and resolution
- Issue finance documents (credits, debits) in line with relevant processes & legal requirements. Process software licences.
- Work with finance on cash flow, credit limits, balance discrepancies and other matters where requested.
- Manage customer order book reports. Creation and supply.
- Issue invoices in excel to customers when requested.
- Attend relevant meetings where required.
- Act as the company gatekeeper.
- Contribute to bottom line sales by increasing customer satisfaction.
**The Ideal Customer Service Coordinator**:
- Be able to demonstrate excellent communication skills
- Have analytical skills
- IT literate with Microsoft office knowledge
- Be a team player with strong interpersonal skills with the ability to lead and collaborate with other functions and ensure strong working relationships are built across the business.
- Strong drive for results and driven by achieving/exceeding predetermined company targets
- Highly numerate and computer literate - knowledge of SAP/Salesforce and Excel is desirable
- Exceptional judgement - knowing when to escalate and when to deal with an issue directly
- Experience of the Automotive Industry, preferably within Aftermarket business processes is desirable
If the sounds of the above Customer Service Coordinator role and the potential of working for a global company excites you this could be the role for you
-
Customer Service Coordinator
6 months ago
Warwick, United Kingdom MSP Direct Sourcing Full time**Job title**: Customer Service Coordinator **Location**: Warwick (On-Site) **Contract length**: 6+ months initial contract **Working hours**: Monday - Friday; 9am - 5pm **Pay rate**: Up to £20 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Customer Service Coordinator on behalf of a leading...
-
Customer Service Coordinator
7 months ago
Warwick, United Kingdom Plus One Personnel Full timeCustomer Service Coordinator Job Details **Sector**: Customer Services **Location**: Warwick, Warwickshire **Type**: Permanent **Salary**: £25,000 to £26,000 **Reference**: 723153 **Key Responsibilities**: - Assume ownership of order management for a designated customer portfolio in the UK & Ireland, meeting agreed sales and contact center...
-
Customer Service Advisor
2 months ago
Warwick, United Kingdom The Recruitment Co. Full timeCustomer Service Advisor based in WarwickPart Time, 20 and 30 hours per weekOffering £12.58 per hour, paid weekly - every Friday!We are recruiting for a new Customer Service opportunity in Warwick!This is a Customer Service Advisor role handling inbound calls from existing customers regarding a wide range of enquiries including; billings/payments, repairs,...
-
Customer Service Advisor
7 months ago
Warwick, United Kingdom Connells Group Full time**Job Description** Role - Customer Service Advisor (known locally as a Property Manager)** **Salary - £21,500 per annum** **Location - Olympus Ct, Royal Leamington Spa, Warwick** **Employment Type - Full-time, permanent** We are looking for an **ENERGETIC** and **ENTHUSIASTIC** customer service specialist, who either has a background within property, or...
-
Lead Culinary Services Coordinator
3 days ago
Warwick, United Kingdom Cinnamon Care Full timeCulinary Leadership Position: Lead Culinary Services CoordinatorCulinary Professional Sought for Oakley Grange. We are seeking a seasoned culinary professional to fill the position of Lead Culinary Services Coordinator at Oakley Grange, a luxurious residential and dementia care home in Warwick.The ideal candidate will have a strong background in culinary...
-
Customer Service Assistant
6 months ago
Warwick, United Kingdom Warwick Castle Full timeRoles & Responsibilities: Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Join Warwick Castle as a Guest Services Host and start your greatest adventure! This role has heaps of variety to keep you interested, no two days are the same, from welcoming guests at our turnstiles to being...
-
Customer Service Assistant
7 months ago
Warwick, United Kingdom Warwick Castle Full timeWhat you'll bring to the team: Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Join Warwick Castle as a Guest Services Host and start your greatest adventure! This role has heaps of variety to keep you interested, no two days are the same, from welcoming guests at our turnstiles to...
-
Customer Account Coordinator 6 Months Ftc
6 months ago
Warwick, United Kingdom Plus One Personnel Full timeCustomer Account Coordinator 6 months FTC Job Details **Sector**: Customer Services **Location**: Warwick, Warwickshire **Type**: Temporary **Reference**: 723938 **Key Responsibilities** - Manage operational liaising with customers for issues related to Logistics (orders, shipment, returns, and freight). - Process software licenses. - Work in line with...
-
Customer Service Assistant
6 months ago
Warwick, United Kingdom CEWE Ltd Full timeTo provide effective Customer Service support for all Customers of CEWE Ltd. **Key responsibilities** 1. Provide Customer service support for all Customers; this includes the following: - Answering inbound telephone queries, analysing and resolving problems as efficiently as possible - Making outgoing calls to customers and retail partners to troubleshoot...
-
Customer Service Administrator
7 months ago
Warwick, United Kingdom Inform Recruitment Ltd Full timeInform Recruitment is supporting GFA UK Ltd - a supplier of door drive and control equipment to the UK industrial door market. GfA is a leader in its industry, and it's down to the excellent level of service they deliver. They value their employees and recognise hard work, and in return, they will provide career development and progression where possible....
-
Customer Service Executive
7 months ago
Warwick, United Kingdom UBT Full timeDescription We have an exciting opportunity for a **Customer Service Executive** to join Universal Business Team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to valued clients. You will handle a variety of customer inquiries and issues, ensuring prompt resolution and positive customer...
-
Customer Service Administrator
7 months ago
Warwick, United Kingdom Connells Group Full time**Job Description** Role **- Customer Service Administrator (known locally as Property Manager: Deposit Specialist) **Salary**: - £23,600 per annum **Location** - Olympus Ave, Royal Leamington Spa, Warwick CV34 6RZ **Days & Hours **- Mon - Fri, 8:45am - 5:30pm (1 hour lunch) **Employment Type** - Full-time, permanent Here at **Accord**:Countrywide**, we...
-
Customer Service Advisor
8 months ago
Warwick, United Kingdom Bridge of Hope Full timeA key client of ours is looking for an enthusiastic and outgoing Customer Service Advisor to assist in their fast-paced environment to be the first point of call for all customer matters., - Act as the first point of contact for all inbound customer calls (high volume) - Outbound calling regarding payment queries - Handle queries and complaints through to...
-
Customer Service Advisor
7 months ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer service advisor in the CV34 area. This is a permanent job for a major insurance company. £22k per year with a 2k bonus. Monday to Friday. Days. **Job Types**: Full-time, Permanent **Salary**: £22,000.00 per year **Benefits**: - Company events - Company pension - Work from home Schedule: - Monday to Friday Work...
-
Customer Service Advisor
6 months ago
Warwick, United Kingdom SVB Solutions Full time**Customer Service Advisor** **Hybrid Working from Home (WFH) Option** **Warwick, Warwickshire** **£22,300 per annum plus bonus of up to £2,000 pa, overtime, and excellent benefits package** Are you seeking a role where you can enjoy a good work life balance with no shifts or weekend work? Do you want to have a structured development and training plan...
-
Fleet Sales Coordinator
7 months ago
Warwick, United Kingdom Volvo Trucks Full timeFleet Sales Coordinator **Location**:Warwick, GB, CV34 5YA**Position Type**:Professional**Fleet Sales Coordinator** **Warwick (50% Hybrid Working)** **Up to £30,000 depending on experience & Company Bonus** We are embarking on an exciting electromobility journey, aiming to reach a global target of 50% of all new trucks sold to be battery or fuel-cell...
-
Customer Service Advisor
3 weeks ago
Warwick, United Kingdom Interaction - York Full timeInteraction Recruitment are looking for a Customer Service Advisor on behalf of our valued client, a leading Industrial Gases supplier, based in Coleshill, B46.Job Role - Customer Service AdvisorLocation - Coleshill, B46Working hours - 35 per weekStart Date - Immediate starts availableContract type - TemporaryHourly Rate - £12.64ph (PAYE)This is a temporary...
-
Customer Service Advisor
3 weeks ago
Warwick, United Kingdom Interaction - York Full timeInteraction Recruitment are looking for a Customer Service Advisor on behalf of our valued client, a leading Industrial Gases supplier, based in Coleshill, B46. Job Role - Customer Service Advisor Location - Coleshill, B46 Working hours - 35 per week Start Date - Immediate starts available Contract type - Temporary Hourly Rate - £12.64ph (PAYE) This is a...
-
Customer Service Advisor
3 weeks ago
Warwick, United Kingdom Interaction - York Full timeInteraction Recruitment are looking for a Customer Service Advisor on behalf of our valued client, a leading Industrial Gases supplier, based in Coleshill, B46.Job Role - Customer Service AdvisorLocation - Coleshill, B46Working hours - 35 per weekStart Date - Immediate starts availableContract type - TemporaryHourly Rate - £12.64ph (PAYE)This is a temporary...
-
Customer Service Officer
6 days ago
warwick, United Kingdom Advanced Therapeutics (UK) Ltd Full timeJob Description About us: Advanced Therapeutics (UK) Ltd is a leading provider of innovative medical technologies. We special in therapeutic solutions for managing Type 1 Diabetes. Our flagship products, hybrid closed-loop systems, help patients better manage their glucose levels with ease and precision. We are seeking an enthusiastic and driven Customer...