Customer Service Advisor

5 months ago


Warwick, United Kingdom SVB Solutions Full time

**Customer Service Advisor**

**Hybrid Working from Home (WFH) Option**

**Warwick, Warwickshire**

**£22,300 per annum plus bonus of up to £2,000 pa, overtime, and excellent benefits package**

Are you seeking a role where you can enjoy a good work life balance with no shifts or weekend work? Do you want to have a structured development and training plan with a defined career path with excellent prospects? Perhaps you are currently in the retail or healthcare sector and would prefer to have an office-based role - training to make this transition is available.

To be eligible for this Customer Service Advisor role, you should have:

- GCSE in English and Maths.
- Strong interpersonal skills and a positive, confident demeanour.
- Previous experience in customer service, concern resolution, contact centre, call centre, administration, office management, retail, or healthcare.
- Excellent multitasking abilities and the capacity to input information while engaging in conversations.

The company offers a comprehensive benefits package, including:

- Private healthcare
- Death in Service
- Health Cash Plan
- Critical Illness Cover
- Holiday Purchase Scheme
- Company funded social events
- Reward and recognition vouchers
- Employee discounts
- Cycle to work scheme
- Long service awards
- Discounted gym membership
- Complimentary tea & coffee

**Job Types**: Full-time, Permanent

**Salary**: £22,300.00-£24,300.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Warwick: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Warwick

Reference ID: CSA March



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