Service Advisor
6 months ago
**Job description**
**Vehicle Service Advisor**
Arbury Motor Group is a West Midlands multi award winning dealer group, currently representing Fiat, Abarth, Nissan, Skoda, SEAT, CUPRA and Peugeot brands. We require a Service Advisor at our busy Leamington dealership
If you are looking for an exciting, rewarding and fulfilling long term career whilst working for a very well respected independent dealer group in the West Midlands then this could be the job for you.
The role of a Service Customer Advisor is to provide each and every one of our customers with consistently high levels of service at every contact with our dealerships.
A Service Customer Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
**WORKING WEEK**
Monday to Friday 8.30am - 5.30pm. Total hours per week: 40.00.
Pay: From £24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- service advisor: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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