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Tenancy Sustainment Officer

4 months ago

Sheffield, United Kingdom Sheffield City Council Full time

This post is be based in the Housing & Neighbourhood’s Tenancy Enforcement & Sustainment Team (TEST).

The role is to provide support on two broad functions of the TEST team:

Fraud investigation Training and CPD delivery to Housing You will support the team in ensuring that Housing systems remain up to date and contain accurate information. You will manage inboxes, process and respond to referrals and utilise various systems to accurately record and extract data. You will assist Fraud Investigators in analysing and extracting data You will assist in the organisation of training and lead on the administration of systems, booking and arrangements. You will also need excellent IT skills, and have the ability to able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful.

All successful candidates will be required to complete a Standard 

DBS check.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.