Guest Service Agent

4 months ago

Edinburgh, United Kingdom RBH Full time
DoubleTree by Hilton Edinburgh City , 34 Bread Street, Edinburgh, Edinburgh, EH3 9AF SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting  them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A GUEST SERVICES AGENT AT DOUBLETREE BY HILTON EDINBURGH CITY....

The position of Guest Services Agent has become available at DoubleTree by Hilton Edinburgh City Centre. Reporting into the Reception Manager, the successful candidate will support the delivery of our guest experience. You will be based at our Front Of House and ensure our guests have a warm welcome to the hotel and their individual requests are delivered.  

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role, you will need the following qualities and skills:

  • Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave. 
  • Takes great pride in what they do.
  • Loves working as part of a team.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package,  to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH 

DoubleTree by Hilton Edinburgh City 34 Bread Street, Edinburgh, Edinburgh, EH3 9AF
  • Job Ref RBH14559
  • Branch DoubleTree by Hilton Edinburgh City
  • Location Edinburgh
  • Salary/Benefits Competitive + Great Perks
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Date posted 25/07/2024
  • Closing date 07/09/2024

ENJOY A WARM WELCOME THE MOMENT YOU ARRIVE AT DOUBLETREE BY HILTON EDINBURGH CITY CENTRE AS OUR FRIENDLY STAFF OFFER YOU A FRESHLY BAKED CHOCOLATE CHIP COOKIE.

DoubleTree by Hilton Edinburgh City Centre was opened in 1892 as a branch of St. Cuthberts Co-operative Society. Now a stunning hub in the centre of Scotland’s capital city, DoubleTree by Hilton Edinburgh City Centre is committed to bringing you the best inner city hotel experience, mirroring the vibrancy of Scotland’s Festival Capital.

This central Edinburgh hotel is stylishly appointed with 139 rooms and our Bread Street Brasserie restaurant and Monboddo bar serve the very finest in local produce in sleek surroundings.

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