Guest Service Agent
6 months ago
Guest Service Agent
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE***:
- **
No two days are the same at Hampton by Hilton Edinburgh Airport. There is a ‘buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace.
**A WORLD OF REWARDS**
- ** Hourly Rate £11. 80**:
- **Free**
**and healthy**
**meals**
when on duty
- **Grow your Career**
**Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:
- **Team Member Referral Program**:
- **High street discounts**:
with Perks at Work
- **Holiday**:
28 days
including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:
- **Free Parking**:
- **Guest Experience Day**
1 night stay with dinner and breakfast
after successfully passing probation
- **Short Term accommodation**
to support your relocation from other area of the UK
- **Modern and inclusive**
Team Member's areas
- **You will**
achieve positive outcomes from Guest queries in a timely and efficient manner
- **You will**
ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- **You will**
ensure that the Night Manager is kept fully aware of any relevant feedback from guests and, or, other departments
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels
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