Kitchen Guest Service Agent

6 months ago

Edinburgh, United Kingdom Hilton Full time

**WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**Please Note; Previous experience as a Kitchen Assistant, Commis Chef or Apprentice Chef is essential for this role.**

**A WORLD OF REWARDS**
- ** Hourly Rate**
of

£12. 10
- **Smart uniform provided**:

- **Free**
**and healthy**

**meals**
when on duty
- **Grow your Career**:

- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:

- **Team Member Referral Program**:

- **High street discounts**:
with Perks at Work
- **Holiday**:
28 days

including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:

- **Free Parking**:

- **Guest Experience Day**
1 night stay with dinner and breakfast

after successfully passing probation
- **Short Term accommodation**
to support your relocation from other area of the UK
- **Modern and inclusive**
Team Member's areas

As a Kitchen Guest Service Agent, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Kitchen Guest Service Agent will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Ensure consistent great food production, in line with the high quality standards expected by Hilton
- Perform tasks within a timely manner
- Contribute to Kitchen revenue through effective food cost control
- Provide support to the Kitchen brigade
- Prepare and present high quality dishes within company guidelines
- Keep all working areas clean and tidy and ensure no cross contamination
- Prepare all mis-en-place for all relevant menus
- Assist other departments wherever necessary and maintain good working relationships
- Report maintenance, hygiene and hazard issues
- Comply with hotel security, fire regulations and all health and safety and food safety legislation
- Awareness departmental targets and strive to achieve them as part of the team
- Meet all health and hygiene requirements
- Be environmentally aware

Qualifications - External
**What are we looking for?**

A Kitchen Guest Service Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- ** Previous experience as a Kitchen Assistant, Commis Chef or Apprentice Chef**:

- NVQ Level 1
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Proven ability to work with a team and to follow instruction
- A passion to learn and a drive to succeed in a culinary/hospitality career
- Proof of completion in a basic food hygiene course
- A passion for food and the culinary arts
- Completion of an accredited commercial cookery course or trade apprenticeship
- Experience multi-tasking and working in an environment with rigorous standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- NVQ Level 2

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

**Find out more about all our brands and hotels

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