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Divisional Central Services Team Leader

4 months ago

Birmingham, United Kingdom Modality Partnership Full time

Job summary

Modality Partnership Birmingham Division has full time vacancy for a Divisional Central Services Team Leader. The postholder will work from Enki Medical Practice, or cross sites whenrequired within the Birmingham Division. Providingleadership for the Medical Secretaries, (HR non clinical responsibilities forARRS roles), Care Coordinators, Social Prescribers and other staff delivering acentralised service to Practices within the Division We are seeking dedicated postholders to joinour team and who can display our CARE values: Commitment, Accountability,Respect and Excellence.

This job issuitable for individuals who are career driven and have a passion for providingpatient services, delivering work that has time limited deadlines and who arecommitted to make real changes to the health care services provided withinPrimary Care to improve patient care.

As an employee with us you can benefit from

Enrolmentto the NHS pension scheme

Annualleave minimum 27 days, plus 8 days bank holiday pro rata

Employeediscounts and benefits scheme

Employeeassistance programme (EAP)

Educationand career pathways

EnhancedFamily friendly policies

Flexibleworking

Wellbeingsupport and initiative

Main duties of the job

TheCentral Services team leader role Providingleadership for the Medical Secretaries, (HR non clinical responsibilities forARRS roles), Care Coordinators, Social Prescribers and other staff delivering acentralised service to Practices within the Division.

Therole is not a regular 9am-5pm job and is not a traditional typing onlysecretariat role. The postholder will berequired to work with various referral portals to ensure accurate and relevantreferrals are made. The job requiresinnovation, flexibility, and commitment and the postholder will be required towork resourcefully as part of the team to ensure tasks are completed.

About us

We are one ofthe largest GP super-partnerships in the UK, serving over 450,000 patients andwith a workforce of 1500+. We areunique, we are always looking at ways to improve our delivery of servicesthrough the implementation of new and innovative solutions that we can scaleacross the organisation. Your job is to work directly with key team members tohelp us to harmonise ways of working and improve working practices to improvepatient and staff satisfaction. This is a role that will equip you with a portfolioof administration skills and referral pathway knowledge that will enhance yourrole, and which will contribute to making sustainable changes within PrimaryCare.

Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JDdetailing the core responsibilities of this role.

You will love this job if you have a passion for patient care and fordeveloping and delivering new and innovative patient pathways

If you feel this is the ideal career and looking for a daily challenge,we welcome an application for you to join our growing team of likemindedpeople.

Please noteModality Partnership reserves the right to close this vacancy at any timeduring the advertising period.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we willbe checking the vaccination status of all new starters so that we can manageindividual and environmental risks. We will offer support to those who may beundecided about vaccinations. Some vaccinations for certain roles aremandatory, and you will be asked to provide evidence of this where there is amandatory requirement.

Right to work checks

All applicants invited for interview will need to prove theirright to work in the UK at the interview stage

References

References must be secured prior to beginning employment, onemust be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Knowledge

Essential

NVQ4 or above management/leadership qualification or equivalent management experience GP Practice Management systems Proficient in key Microsoft applications Experience of providing training to others Experience of managing others Experience of developing and implementing plans Experience of practice development leading to improved services to patients

Personal Qualities

Essential

Professional approach to work Awareness of the importance of innovation in healthcare Awareness of resources available in the community and how they may be utilised. Willingness to participate in assessment and development of own leadership skills

Skills

Essential

Ability to work effectively with people at all levels of the organisation An effective communicator both written and verbally Ability to work on solutions to areas of risk Ability to plan, write and present local reports Adopt strategy with the support of others Effectively allocate local resources when identified Demonstrate the effective assessment and identification of risk Ability to take a clear lead in the centralised function