Service Retention Specialist

2 months ago


Droitwich, United Kingdom Land Rover Droitwich Full time

Job Introduction

We are recruiting for a Service Retention Specialist to join our Land Rover  Dealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary, with an OTE of £30,400 plus benefits.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs Accurate data inputting of customer details Increase customer retention while ensuring customer satisfaction Improve and drive lead conversions Contacting prospective customers and upselling products Initiating the solving of customers problems in a professional manner Adhering to brand standards

About you

Customer focused with excellent communication & organisational skills Self-motivated & target driven Able to work on your own or as part of a team Ability to use your own initiative to provide impeccable customer service Smart and presentable with an outstanding telephone manner Competent using Microsoft Office Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events



  • Droitwich, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land RoverDealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right candidate a...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistAre you a motivated and customer-focused individual looking for a challenging and rewarding role? We have an exciting opportunity for a Service Retention Specialist to join our Land Rover Dealership team in Droitwich.Key Responsibilities:Work in a fast-paced environment to contribute to the success of our dealershipDevelop strong...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistAre you a motivated and customer-focused individual looking for a challenging and rewarding role? We have an exciting opportunity for a Service Retention Specialist to join our Land Rover Dealership team in Droitwich.Key Responsibilities:Work in a fast-paced environment to contribute to the success of our dealershipDevelop strong...


  • Droitwich, United Kingdom CV-Library Full time

    Job Introduction                  We are recruiting for a Service Retention Specialist to join our Land Rover Dealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job Overview We are seeking a highly skilled Service Retention Specialist to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for building strong relationships with our customers, ensuring their satisfaction with our services, and driving business growth through effective retention strategies....


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job Overview We are seeking a highly skilled Service Retention Specialist to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for building strong relationships with our customers, ensuring their satisfaction with our services, and driving business growth through effective retention strategies....


  • Droitwich, United Kingdom Listers Full time

    Job Introduction Due to an internal promotion, we are recruiting for a Customer Retention Specialist to join the team at our VW Commercial Dealership in Droitwich. The hours of work are 09:00 - 17:00 with a 1 hour lunch working 3 days a week. As a Customer Retention Advisor you will make outbound calls to existing / previous customers promoting VW...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job IntroductionWe are seeking a highly skilled Service Retention Specialist to join our Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This is a varied and interesting role that offers a fantastic opportunity to work with a vibrant and growing team at Listers.The...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job IntroductionWe are seeking a highly skilled Service Retention Specialist to join our Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This is a varied and interesting role that offers a fantastic opportunity to work with a vibrant and growing team at Listers.The...


  • Droitwich, United Kingdom Listers Full time

    Job Introduction Due to an internal promotion, we are recruiting for a Customer Retention Specialist to join the team at our Listers Land Rover in Droitwich. The hours of work are Monday to Friday, between either 08:00 - 17:30 or 08:30 - 18:00 (on a rota basis). With 1 in 4 Saturdays 09:00 - 13:00. Excellent salary and benefits with an OTE of...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    {"Job Overview":{"text":"At Listers, we are seeking a Service Retention Specialist to join our Land Rover Dealership in Droitwich. The role involves dealing with Aftersales calls, booking customers' vehicles into the Dealership for service or repairs, and accurately inputting customer details. The ideal candidate will be customer-focused, with excellent...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job IntroductionWe are seeking a highly skilled Service Retention Specialist to join our Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This is a varied and interesting role that offers a fantastic opportunity to work with a vibrant and growing team at Listers.The...


  • Droitwich, Worcestershire, United Kingdom Listers Full time

    Job IntroductionWe are seeking a highly skilled Service Retention Specialist to join our Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This is a varied and interesting role that offers a fantastic opportunity to work with a vibrant and growing team at Listers.The...

  • Retention Specialist

    5 months ago


    Droitwich, United Kingdom Kingswood Mobility Group Full time

    Kingswood Mobility Group is a company with over 27 years’ experience within the mobility sector. We have grown to become a market leader and have the answer to keeping those with mobility issues independent and mobile. Your mission? Retain customers by resolving concerns and providing an exceptional customer journey. **Main Responsibilities** - Enhance...


  • Droitwich, United Kingdom Kingswood Mobility Group Full time

    Kingswood Mobility Group is a company with over 27 years’ experience within the mobility sector. We have grown to become a market leader and have the answer to keeping those with mobility issues independent and mobile. As our newly implemented Customer Retention Executive you will be responsible for ensuring that our customers receive the best service...


  • Droitwich, Worcestershire, United Kingdom https:www.energyjobline.comsitemap Full time

    Electrical Design Engineer - Building Services SpecialistOur client, a leading global manufacturer of HVAC plant room installations, is seeking an experienced Electrical Design Engineer to join their team. As a Building Services Specialist, you will be responsible for designing LV electrical layouts for multiple projects, selecting equipment, and ensuring...


  • Droitwich, United Kingdom Airband Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor.** **This is a permanent position working as part of the wider Sales Division. Hybrid working model - operating from Droitwich.** As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of...


  • Droitwich, United Kingdom Airband Full time

    **Are you Customer focused professional? If so Airband are now looking to recruit a Customer Service Advisor.** **This is a permanent position working as part of the wider Sales Division. We are offering** a salary of £23,690 **+ benefits** **Airband Offer a Hybrid working model operating out of Droitwich.** As Customer Service Advisor you will have a...


  • Droitwich, Worcestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited seeks a Senior Mechanical Field Service Specialist to join their team. The role involves providing technical support to clients across various locations, utilizing mechanical engineering skills and traveling extensively.Key Responsibilities:Maintenance and repair of complex mechanical equipmentTravel to diverse locations to...


  • Droitwich, United Kingdom Airband Community Internet Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor**. - **This is a permanent position working as part of the wider Sales Division. Hybrid working model - operating from Droitwich.**_ As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of...