Service Retention Specialist

5 hours ago

Droitwich, United Kingdom CV-Library Full time

Job Introduction                 

We are recruiting for a Service Retention Specialist to join our Land Rover Dealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary, with an OTE of £30,400 plus benefits.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs
Accurate data inputting of customer details
Increase customer retention while ensuring customer satisfaction
Improve and drive lead conversions
Contacting prospective customers and upselling products
Initiating the solving of customers problems in a professional manner
Adhering to brand standardsAbout you

Customer focused with excellent communication & organisational skills
Self-motivated & target driven
Able to work on your own or as part of a team
Ability to use your own initiative to provide impeccable customer service
Smart and presentable with an outstanding telephone manner
Competent using Microsoft Office
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company EventsWhy Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

  • Service Retention Specialist

    2 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich. The successful candidate will be responsible for ensuring customer satisfaction and loyalty through exceptional service delivery.Key ResponsibilitiesProvide outstanding customer service to ensure customer retention and...

  • Service Retention Specialist

    2 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich. The successful candidate will be responsible for ensuring customer satisfaction and loyalty through exceptional service delivery.Key ResponsibilitiesProvide outstanding customer service to ensure customer retention and...

  • Service Retention Specialist

    4 weeks ago

    Droitwich, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land RoverDealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right candidate a...

  • Service Retention Specialist

    3 weeks ago

    Droitwich, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land RoverDealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right candidate a...

  • Service Retention Specialist

    3 weeks ago

    Droitwich, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land RoverDealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right candidate a...

  • Service Retention Specialist

    3 weeks ago

    Droitwich, United Kingdom Land Rover Droitwich Full time

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land Rover  Dealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right...

  • Service Retention Professional

    7 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to enhance our Land Rover dealership's customer satisfaction and retention rates in Droitwich.The ideal candidate will work Monday to Friday, 08:00 - 18:00, with regular Saturday shifts on a rota basis.This role offers a competitive basic salary, with an OTE of £30,400, plus a range of...

  • Service Retention Professional

    7 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to enhance our Land Rover dealership's customer satisfaction and retention rates in Droitwich.The ideal candidate will work Monday to Friday, 08:00 - 18:00, with regular Saturday shifts on a rota basis.This role offers a competitive basic salary, with an OTE of £30,400, plus a range of...

  • Service Retention Professional

    5 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistAre you a motivated and customer-focused individual looking for a challenging and rewarding role? We have an exciting opportunity for a Service Retention Specialist to join our Land Rover Dealership team in Droitwich.Key Responsibilities:Work in a fast-paced environment to contribute to the success of our dealershipDevelop strong...

  • Service Retention Professional

    6 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistAre you a motivated and customer-focused individual looking for a challenging and rewarding role? We have an exciting opportunity for a Service Retention Specialist to join our Land Rover Dealership team in Droitwich.Key Responsibilities:Work in a fast-paced environment to contribute to the success of our dealershipDevelop strong...

  • Service Retention Professional

    2 hours ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OpportunityWe are seeking a skilled Service Retention Specialist to enhance our Land Rover dealership's customer satisfaction and loyalty in Droitwich.The ideal candidate will work Monday to Friday, 08:00 - 18:00, with regular Saturday shifts on a rota basis.This role offers a competitive basic salary, with an OTE of £30,400, plus a range of benefits.As...

  • Service Retention Professional

    1 week ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistWe are seeking a skilled Service Retention Specialist to enhance our Land Rover Dealership in Droitwich. The ideal candidate will work Monday to Friday, 08:00 - 18:00, with Saturdays on a rota basis. This role offers an excellent basic salary, with an OTE of £30,400 plus benefits.Key Responsibilities:Manage Aftersales calls,...

  • Service Retention Professional

    1 week ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Service Retention SpecialistWe are seeking a skilled Service Retention Specialist to enhance our Land Rover Dealership in Droitwich. The ideal candidate will work Monday to Friday, 08:00 - 18:00, with Saturdays on a rota basis. This role offers an excellent basic salary, with an OTE of £30,400 plus benefits.Key Responsibilities:Manage Aftersales calls,...

  • Service Retention Professional

    4 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to enhance our customer experience at Listers Land Rover Dealership in Droitwich.The ideal candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This role offers an excellent basic salary, with an OTE of £30,400 plus benefits.Key Responsibilities:Develop...

  • Service Retention Professional

    4 days ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to enhance our customer experience at Listers Land Rover Dealership in Droitwich.The ideal candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.This role offers an excellent basic salary, with an OTE of £30,400 plus benefits.Key Responsibilities:Develop...

  • Service Retention Specialist

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time €30,400

    Job Introduction We are recruiting for a Service Retention Specialist to join our Land Rover Dealership in Droitwich. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary, with an OTE of £30,400 plus benefits. This is a varied and interesting role and will give the right...

  • Service Retention Professional

    2 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job Overview We are seeking a highly skilled Service Retention Specialist to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for building strong relationships with our customers, ensuring their satisfaction with our services, and driving business growth through effective retention strategies....

  • Service Retention Professional

    2 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job Overview We are seeking a highly skilled Service Retention Specialist to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for building strong relationships with our customers, ensuring their satisfaction with our services, and driving business growth through effective retention strategies....

  • Service Retention Professional

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    Job OverviewWe are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and loyalty.Work closely with the sales team to identify and pursue new business opportunities.Develop and implement strategies to...

  • Customer Retention Specialist

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom Listers Full time

    About the RoleWe are seeking a highly skilled Customer Retention Specialist to join our team at Listers Group. As a key member of our sales team, you will be responsible for driving customer satisfaction and retention through exceptional service and communication.Key ResponsibilitiesManage customer relationships and resolve any issues or concerns in a...